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Satisfaction","value":4.9,"categoryResponseCount":222,"questionRatings":[{"name":"Rate provider 0-10","value":4.9,"responseCount":217},{"name":"Recommend this provider office","value":5,"responseCount":220},{"name":"Provider showed concern","value":5,"responseCount":220},{"name":"Provider explained things clearly","value":5,"responseCount":219},{"name":"Provider discussed treatment options","value":5,"responseCount":217},{"name":"Provider included you in decisions","value":5,"responseCount":221},{"name":"Ease of scheduling appointments","value":4.9,"responseCount":221},{"name":"Ease of contacting","value":4.9,"responseCount":220}]},"comments":[{"id":1635176442,"surveyKey":"9012235231","source":"THPG Transparency","mentionTime":"2025-04-29T05:00:00Z","wordCount":27,"comment":"Erick, [...], [...], and [...] were all amazing. They were caring, courteous, professional, and friendly. I have and will continue to recommend this office.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635176648,"surveyKey":"8997908169","source":"THPG Transparency","mentionTime":"2025-04-28T05:00:00Z","wordCount":2,"comment":"Excellent Experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1635177342,"surveyKey":"8991758444","source":"THPG Transparency","mentionTime":"2025-04-25T05:00:00Z","wordCount":20,"comment":"It's always a great experience with Erick and his nurse! I get a goid feeling that they sincerely like us!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177328,"surveyKey":"8978716028","source":"THPG Transparency","mentionTime":"2025-04-25T05:00:00Z","wordCount":2,"comment":"Eric listens","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177798,"surveyKey":"8985634910","source":"THPG Transparency","mentionTime":"2025-04-24T05:00:00Z","wordCount":12,"comment":"Providers listen, then evaluate, and discuss treatment options together. They truly care.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177799,"surveyKey":"8985634910","source":"THPG Transparency","mentionTime":"2025-04-24T05:00:00Z","wordCount":16,"comment":"This office is amazing! They are organized, efficient, extremely friendly, and make a person feel welcome.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635178598,"surveyKey":"8950464832","source":"THPG Transparency","mentionTime":"2025-04-21T05:00:00Z","wordCount":10,"comment":"Excellent medical ability to prescribe medication that gets me well.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635178588,"surveyKey":"8796678984","source":"THPG Transparency","mentionTime":"2025-04-21T05:00:00Z","wordCount":1,"comment":"Good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179274,"surveyKey":"8950481249","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":28,"comment":"Best experience ever!!! Very friendly, professional and knowledgeable. I have definitely found my physician. Great staff, service and treatment. I can't say enough gtrat things about my experience.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179275,"surveyKey":"8950481249","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":3,"comment":"The BEST service!!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179237,"surveyKey":"8938341101","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":4,"comment":"Always a good experience!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179238,"surveyKey":"8938341101","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":26,"comment":"The entire office is very kind, caring and helpful. The ladies in the front office are always so friendly and caring. Lab person is very friendly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179617,"surveyKey":"8938402817","source":"THPG Transparency","mentionTime":"2025-04-17T05:00:00Z","wordCount":24,"comment":"Erick Arellano is the Best! He always is welcoming & pleasant. Listens, explains everything asks if there are any other questions. Skilled & caring.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180029,"surveyKey":"8938384993","source":"THPG Transparency","mentionTime":"2025-04-16T05:00:00Z","wordCount":7,"comment":"The front desk staff are the sweetest.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180030,"surveyKey":"8938384993","source":"THPG Transparency","mentionTime":"2025-04-16T05:00:00Z","wordCount":30,"comment":"Dr. Erick Arellano is amazing. He was there for me when I went through a hard time and now it's just great to see him. I trust him so much","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635181482,"surveyKey":"8895499119","source":"THPG Transparency","mentionTime":"2025-04-10T05:00:00Z","wordCount":2,"comment":"Great Job!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635181483,"surveyKey":"8895499119","source":"THPG Transparency","mentionTime":"2025-04-10T05:00:00Z","wordCount":1,"comment":"Thanks","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635182377,"surveyKey":"8887753194","source":"THPG Transparency","mentionTime":"2025-04-08T05:00:00Z","wordCount":8,"comment":"Listens well and explains everything to my satisfaction.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635183438,"surveyKey":"8850289536","source":"THPG Transparency","mentionTime":"2025-04-04T05:00:00Z","wordCount":14,"comment":"No bad experiences at this office. The entire staff is extremely nice and efficient.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635183439,"surveyKey":"8850289536","source":"THPG Transparency","mentionTime":"2025-04-04T05:00:00Z","wordCount":25,"comment":"Erick Arellano is dependable and a great listener. Along with his great personality, he offers great medical advice and options. He has been a blessing.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635184006,"surveyKey":"8805055883","source":"THPG Transparency","mentionTime":"2025-04-02T05:00:00Z","wordCount":2,"comment":"Always good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.5}},{"id":1635184402,"surveyKey":"8842103671","source":"THPG Transparency","mentionTime":"2025-04-01T05:00:00Z","wordCount":24,"comment":"Erick took care of renewing prescriptions and helped get a dietitian to help me with weight loss. He has always helped resolve any problems.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635184395,"surveyKey":"8842068737","source":"THPG Transparency","mentionTime":"2025-04-01T05:00:00Z","wordCount":15,"comment":"First time I have been to doctors office and wasn't in a hurry to leave.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635184396,"surveyKey":"8842068737","source":"THPG Transparency","mentionTime":"2025-04-01T05:00:00Z","wordCount":7,"comment":"Could not have had a better staff","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635184377,"surveyKey":"8842080401","source":"THPG Transparency","mentionTime":"2025-04-01T05:00:00Z","wordCount":2,"comment":"Good experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635184378,"surveyKey":"8842080401","source":"THPG Transparency","mentionTime":"2025-04-01T05:00:00Z","wordCount":2,"comment":"Good experience.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615960847,"surveyKey":"8811721240","source":"THPG Transparency","mentionTime":"2025-03-31T05:00:00Z","wordCount":10,"comment":"Office staff & nurse/assistant are always helpful & pleasant.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615960848,"surveyKey":"8811721240","source":"THPG Transparency","mentionTime":"2025-03-31T05:00:00Z","wordCount":24,"comment":"Erick is super. I can count on him to take good care of me. He is knowledgeable personable. I have trust in his evaluation.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615960253,"surveyKey":"8818776217","source":"THPG Transparency","mentionTime":"2025-03-28T05:00:00Z","wordCount":20,"comment":"Eric is informative,compassionate, and attentive. He gives me his attention when I tell him my symptoms and my concerns.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615960251,"surveyKey":"8818787250","source":"THPG Transparency","mentionTime":"2025-03-28T05:00:00Z","wordCount":112,"comment":"I really enjoy the staff. They genuinely show that they care about you. I came in the other day, with a mask. I started sneezing. I went into the hallway because I didn't want to bother anyone. [...] came out with a box of masks. She said, I heard you sneezing and want to give you a new mask. She explained why, I was like WOW, I really appreciate you. I learned a lot in that short conversation She didn't have to do that. They all treat you like you REALLY MATTER. That's why I love it here. You get friendly smiles great conversations and warm goodbye or get well soon.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615960252,"surveyKey":"8818787250","source":"THPG Transparency","mentionTime":"2025-03-28T05:00:00Z","wordCount":45,"comment":"Eric is the best. He listens to my concerns, He truly cares. He asks me what I thinks. When I first started coming here I didn't understand why he asked.. But now, I really appreciate that he takes the time to ask me my opinion.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615959809,"surveyKey":"8811747056","source":"THPG Transparency","mentionTime":"2025-03-27T05:00:00Z","wordCount":37,"comment":"Erik is amazing. He listens and actually hears what I'm saying. I can tell that he sincerely wants to provide the best care and knowledge for his patients. Everyone should have a Care Provider like Erik!! lol","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615959788,"surveyKey":"8811716378","source":"THPG Transparency","mentionTime":"2025-03-27T05:00:00Z","wordCount":31,"comment":"Eric was phenomenal! The took the time to listen and explain all my questions! I felt heard and well taken care of! Plus the whole staff was very polite and caring!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.63}},{"id":1615959780,"surveyKey":"8796682024","source":"THPG Transparency","mentionTime":"2025-03-27T05:00:00Z","wordCount":55,"comment":"This was my first visit and my experience was excellent. The staff at check in and check out were pleasant and welcoming. I met with Erick Arellano and he was fantastic! He listened diligently to my medical history starting from 2008 and answered all of my questions, I was not rushed and felt very comfortable.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615959781,"surveyKey":"8796682024","source":"THPG Transparency","mentionTime":"2025-03-27T05:00:00Z","wordCount":17,"comment":"My daughter and son in law will be contacting this practice to schedule their new patient visit.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615959441,"surveyKey":"8805065133","source":"THPG Transparency","mentionTime":"2025-03-26T05:00:00Z","wordCount":4,"comment":"Erick is very good.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1615958591,"surveyKey":"8781666353","source":"THPG Transparency","mentionTime":"2025-03-23T05:00:00Z","wordCount":7,"comment":"They are all so sweet and caring","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615958592,"surveyKey":"8781666353","source":"THPG Transparency","mentionTime":"2025-03-23T05:00:00Z","wordCount":20,"comment":"Erick is very concerned & professional . He really listened to me and helped me to understand my options for help .","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615958455,"surveyKey":"8775216145","source":"THPG Transparency","mentionTime":"2025-03-22T05:00:00Z","wordCount":7,"comment":"Erick was extremely knowledgeable, relatable and professional.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1615958149,"surveyKey":"8775205233","source":"THPG Transparency","mentionTime":"2025-03-21T05:00:00Z","wordCount":2,"comment":"Very good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615957759,"surveyKey":"8768618159","source":"THPG Transparency","mentionTime":"2025-03-20T05:00:00Z","wordCount":4,"comment":"Erick Is the best","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615957736,"surveyKey":"8761825121","source":"THPG Transparency","mentionTime":"2025-03-20T05:00:00Z","wordCount":12,"comment":"From the front desk personnel to the person drawing blood are excellent","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615957737,"surveyKey":"8761825121","source":"THPG Transparency","mentionTime":"2025-03-20T05:00:00Z","wordCount":9,"comment":"I returned to Erick's care because of previous experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615956706,"surveyKey":"8729252015","source":"THPG Transparency","mentionTime":"2025-03-16T05:00:00Z","wordCount":14,"comment":"Eric is always very professional and listens to my concerns. He is very knowledgeable.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615956204,"surveyKey":"8729238943","source":"THPG Transparency","mentionTime":"2025-03-14T05:00:00Z","wordCount":4,"comment":"Professional all the way","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615956205,"surveyKey":"8729238943","source":"THPG Transparency","mentionTime":"2025-03-14T05:00:00Z","wordCount":13,"comment":"If Eric ask for a raise....Give it to him.The very best","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955493,"surveyKey":"8715950028","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":4,"comment":"Staff is exceptionally knowledgeable","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955494,"surveyKey":"8715950028","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":17,"comment":"Receptionist [...] puts you at ease before seeing PA Arellano who is exceptional and very knowledgeable.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955106,"surveyKey":"8707993937","source":"THPG Transparency","mentionTime":"2025-03-11T05:00:00Z","wordCount":2,"comment":"Excellent care.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955082,"surveyKey":"8708087422","source":"THPG Transparency","mentionTime":"2025-03-11T05:00:00Z","wordCount":9,"comment":"Erick Arellano has friendly attitude and answers all questions.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955074,"surveyKey":"8708073917","source":"THPG Transparency","mentionTime":"2025-03-11T05:00:00Z","wordCount":1,"comment":"Good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955075,"surveyKey":"8708073917","source":"THPG Transparency","mentionTime":"2025-03-11T05:00:00Z","wordCount":3,"comment":"Everything was great","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955062,"surveyKey":"8661585458","source":"THPG Transparency","mentionTime":"2025-03-11T05:00:00Z","wordCount":11,"comment":"Service has been exceptional in every way from start to finish.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615954667,"surveyKey":"8677744623","source":"THPG Transparency","mentionTime":"2025-03-09T05:00:00Z","wordCount":2,"comment":"Good staff","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1615954668,"surveyKey":"8677744623","source":"THPG Transparency","mentionTime":"2025-03-09T05:00:00Z","wordCount":18,"comment":"Excellent! Couldn't ask more from a doctor who listened to my concerns and explained everything to my satisfaction.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1615954152,"surveyKey":"8684460707","source":"THPG Transparency","mentionTime":"2025-03-07T05:00:00Z","wordCount":16,"comment":"Great providers starting with the office staff. The care and concern is evident at every step.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615954153,"surveyKey":"8684460707","source":"THPG Transparency","mentionTime":"2025-03-07T05:00:00Z","wordCount":18,"comment":"Wonderful people and I feel like a valued patient. I am never rushed and that means a lot!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615953320,"surveyKey":"8671126570","source":"THPG Transparency","mentionTime":"2025-03-05T05:00:00Z","wordCount":15,"comment":"Erick and his team provide exceptional service while truly caring about me and my experience!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615953321,"surveyKey":"8671126570","source":"THPG Transparency","mentionTime":"2025-03-05T05:00:00Z","wordCount":20,"comment":"Erick and his team go above and beyond to provide compassionate, comprehensive, and consultative care with expert explanations and treatment!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615952890,"surveyKey":"8661523514","source":"THPG Transparency","mentionTime":"2025-03-04T05:00:00Z","wordCount":2,"comment":"Awesome staff.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615952891,"surveyKey":"8661523514","source":"THPG Transparency","mentionTime":"2025-03-04T05:00:00Z","wordCount":4,"comment":"Erick is the best.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615952523,"surveyKey":"8618551687","source":"THPG Transparency","mentionTime":"2025-03-03T05:00:00Z","wordCount":8,"comment":"Everyone in the office is welcoming and courteous.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615952524,"surveyKey":"8618551687","source":"THPG Transparency","mentionTime":"2025-03-03T05:00:00Z","wordCount":23,"comment":"Erick never seems rushed-always takes time to listen to concerns and answer questions and make recommendations to help. Also quickly reviews test results.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615952475,"surveyKey":"8647811052","source":"THPG Transparency","mentionTime":"2025-03-02T05:00:00Z","wordCount":4,"comment":"They are very friendly","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615952261,"surveyKey":"8647811385","source":"THPG Transparency","mentionTime":"2025-03-01T05:00:00Z","wordCount":16,"comment":"Provider patient, listened to my concerns and provided me the time I needed without feeling rushed.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597992301,"surveyKey":"8628216663","source":"THPG Transparency","mentionTime":"2025-02-26T05:00:00Z","wordCount":11,"comment":"As usual, I was treated with the utmost respect and consideration.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597993057,"surveyKey":"8602235256","source":"THPG Transparency","mentionTime":"2025-02-23T05:00:00Z","wordCount":9,"comment":"Always a pleasant experience with office staff and nurses.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1597993058,"surveyKey":"8602235256","source":"THPG Transparency","mentionTime":"2025-02-23T05:00:00Z","wordCount":11,"comment":"Very easy to talk to my NP and discuss my needs.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1597993639,"surveyKey":"8596432610","source":"THPG Transparency","mentionTime":"2025-02-21T05:00:00Z","wordCount":8,"comment":"One of the best visits I have had","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1597993611,"surveyKey":"8589808242","source":"THPG Transparency","mentionTime":"2025-02-21T05:00:00Z","wordCount":13,"comment":"After appointment, treatment that Erick recommended provided ease to pain I was experiencing.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597993597,"surveyKey":"8596495842","source":"THPG Transparency","mentionTime":"2025-02-21T05:00:00Z","wordCount":6,"comment":"Always a great experience with Erick","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597993575,"surveyKey":"8543039867","source":"THPG Transparency","mentionTime":"2025-02-21T05:00:00Z","wordCount":16,"comment":"Eric is a consumate professional. He listens to concerns and explains processes and potential outcomes clearly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.5}},{"id":1597994356,"surveyKey":"8584732425","source":"THPG Transparency","mentionTime":"2025-02-19T05:00:00Z","wordCount":14,"comment":"Erick A. Is a very thorough communicator, very diplomatic, always pleasant, never seems stressed.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597994357,"surveyKey":"8584732425","source":"THPG Transparency","mentionTime":"2025-02-19T05:00:00Z","wordCount":6,"comment":"Clean office, professional staff, trustworthy care.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597995174,"surveyKey":"8542982116","source":"THPG Transparency","mentionTime":"2025-02-15T05:00:00Z","wordCount":6,"comment":"Everyone is very nice and helpful.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597995175,"surveyKey":"8542982116","source":"THPG Transparency","mentionTime":"2025-02-15T05:00:00Z","wordCount":17,"comment":"Eric is always very patience and professional. He listens to my concerns and addresses each issue thoroughly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597995551,"surveyKey":"8542990291","source":"THPG Transparency","mentionTime":"2025-02-14T05:00:00Z","wordCount":2,"comment":"Very friendly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.53}},{"id":1597995552,"surveyKey":"8542990291","source":"THPG Transparency","mentionTime":"2025-02-14T05:00:00Z","wordCount":11,"comment":"I'm happy with my medical team. Yall make me feel good.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.53}},{"id":1597995974,"surveyKey":"8526947713","source":"THPG Transparency","mentionTime":"2025-02-13T05:00:00Z","wordCount":3,"comment":"Overall excellent care","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1597995949,"surveyKey":"8526872381","source":"THPG Transparency","mentionTime":"2025-02-13T05:00:00Z","wordCount":10,"comment":"Erick is amazing. He is very patient, a good listener.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597997295,"surveyKey":"8502703402","source":"THPG Transparency","mentionTime":"2025-02-08T05:00:00Z","wordCount":5,"comment":"All good everyone is wonderful","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597997640,"surveyKey":"8502711373","source":"THPG Transparency","mentionTime":"2025-02-07T05:00:00Z","wordCount":10,"comment":"Appreciate the thoroughness and care I experience at this practice.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597997641,"surveyKey":"8502711373","source":"THPG Transparency","mentionTime":"2025-02-07T05:00:00Z","wordCount":2,"comment":"Very good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597997607,"surveyKey":"8486273174","source":"THPG Transparency","mentionTime":"2025-02-07T05:00:00Z","wordCount":8,"comment":"Great practice!! Professional and friendly!!!! Lots of smiles!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1577093313,"surveyKey":"8410627740","source":"THPG Transparency","mentionTime":"2025-01-24T05:00:00Z","wordCount":2,"comment":"Always good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1577093314,"surveyKey":"8410627740","source":"THPG Transparency","mentionTime":"2025-01-24T05:00:00Z","wordCount":7,"comment":"Eric is professional, knowledgeable and very helpful","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1577093261,"surveyKey":"8398818077","source":"THPG Transparency","mentionTime":"2025-01-24T05:00:00Z","wordCount":5,"comment":"The entire staff is wonderful!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1577093262,"surveyKey":"8398818077","source":"THPG Transparency","mentionTime":"2025-01-24T05:00:00Z","wordCount":3,"comment":"Erick is great!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1577093710,"surveyKey":"8390733979","source":"THPG Transparency","mentionTime":"2025-01-23T05:00:00Z","wordCount":23,"comment":"I've had no bad experiences with this practice. The staff is amazing and the care they show their patients is sincere, not fake.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1577094172,"surveyKey":"8398883645","source":"THPG Transparency","mentionTime":"2025-01-22T05:00:00Z","wordCount":6,"comment":"Everyone was so helpful and friendly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1577094173,"surveyKey":"8398883645","source":"THPG Transparency","mentionTime":"2025-01-22T05:00:00Z","wordCount":15,"comment":"Eric was very very good. He explained everything so I new what was going on.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1577094621,"surveyKey":"8390792146","source":"THPG Transparency","mentionTime":"2025-01-21T05:00:00Z","wordCount":36,"comment":"Going over my health problems with me so I will understand. Really taking the time helping me with my Freestyle Libre 3 meter he's been a great help to me . The elderly more Drs lie that.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1577094580,"surveyKey":"8355510909","source":"THPG Transparency","mentionTime":"2025-01-21T05:00:00Z","wordCount":38,"comment":"Erick is the best! He engages, listens, explains, answers questions, is caring, knowledgeable, skilled. Erick is always very pleasant & conveys a sense of appreciation that I choose to use him for my primary health provider. Thanks Erick!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1577095842,"surveyKey":"8347001630","source":"THPG Transparency","mentionTime":"2025-01-16T05:00:00Z","wordCount":8,"comment":"Erik Arellano was so good and so professional.","ratings":[],"overallRating":{"name":"Overall 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University of Texas at Arlington College of Nursing - Graduate School - 2020
University of Texas at Arlington College of Nursing - Undergraduate - 2016
Bio
Erick Arellano began his medical career in 2006, but he has long had a passion for making connections with others. As a certified family nurse practitioner, he is fulfilling his long-time love by focusing on the health promotion and well-being of his patients. In 2017, Erick was recognized among the “DFW Great 100 Nurses” for his contributions in the workplace and the community. His clinical experience includes caring for and managing orthopedic concerns, performing physicals and health exams, and providing healthy-lifestyle education.
Erick earned both his undergraduate and master’s degrees in nursing at The University of Texas at Arlington. He also holds certification as a progressive care nurse. He is a member of the American Association of Critical Care Nurses and American Association of Nurse Practitioners. When not with his patients, you’ll likely find Erick fishing in a nearby river or stream or playing disc golf somewhere in the Metroplex.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Better Health Chip Medicaid
Aetna Better Health Star Plans Medicaid
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Cook Childrens Medicaid
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicare Railroad
Medicare Tarrant
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
PHCS Multiplan
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
Tricare Humana Military
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
WellPoint Medicaid(Formerly Amerigroup)
WellPoint Medicare Adv(Formerly Amerigroup)
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
4.9
Rate provider 0-10
5.0
Recommend this provider office
5.0
Provider showed concern
5.0
Provider explained things clearly
5.0
Provider discussed treatment options
5.0
Provider included you in decisions
4.9
Ease of scheduling appointments
4.9
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.9 out of 5 (222 Ratings, 94 Comments)
5.0
Apr 2025
Erick, [...], [...], and [...] were all amazing. They were caring, courteous, professional, and friendly. I have and will continue to recommend this office.
5.0
Apr 2025
Excellent Experience
5.0
Apr 2025
It's always a great experience with Erick and his nurse! I get a goid feeling that they sincerely like us!
5.0
Apr 2025
Eric listens
5.0
Apr 2025
Providers listen, then evaluate, and discuss treatment options together. They truly care.
5.0
Apr 2025
This office is amazing! They are organized, efficient, extremely friendly, and make a person feel welcome.
5.0
Apr 2025
Excellent medical ability to prescribe medication that gets me well.
5.0
Apr 2025
Good
5.0
Apr 2025
Best experience ever!!! Very friendly, professional and knowledgeable. I have definitely found my physician. Great staff, service and treatment. I can't say enough gtrat things about my experience.
5.0
Apr 2025
The BEST service!!!
5.0
Apr 2025
Always a good experience!
5.0
Apr 2025
The entire office is very kind, caring and helpful. The ladies in the front office are always so friendly and caring. Lab person is very friendly.
5.0
Apr 2025
Erick Arellano is the Best! He always is welcoming & pleasant. Listens, explains everything asks if there are any other questions. Skilled & caring.
5.0
Apr 2025
The front desk staff are the sweetest.
5.0
Apr 2025
Dr. Erick Arellano is amazing. He was there for me when I went through a hard time and now it's just great to see him. I trust him so much
5.0
Apr 2025
Great Job!
5.0
Apr 2025
Thanks
5.0
Apr 2025
Listens well and explains everything to my satisfaction.
5.0
Apr 2025
No bad experiences at this office. The entire staff is extremely nice and efficient.
5.0
Apr 2025
Erick Arellano is dependable and a great listener. Along with his great personality, he offers great medical advice and options. He has been a blessing.
4.5
Apr 2025
Always good
5.0
Apr 2025
Erick took care of renewing prescriptions and helped get a dietitian to help me with weight loss. He has always helped resolve any problems.
5.0
Apr 2025
First time I have been to doctors office and wasn't in a hurry to leave.
5.0
Apr 2025
Could not have had a better staff
5.0
Apr 2025
Good experience
5.0
Apr 2025
Good experience.
5.0
Mar 2025
Office staff & nurse/assistant are always helpful & pleasant.
5.0
Mar 2025
Erick is super. I can count on him to take good care of me. He is knowledgeable personable. I have trust in his evaluation.
5.0
Mar 2025
Eric is informative,compassionate, and attentive. He gives me his attention when I tell him my symptoms and my concerns.
5.0
Mar 2025
I really enjoy the staff. They genuinely show that they care about you. I came in the other day, with a mask. I started sneezing. I went into the hallway because I didn't want to bother anyone. [...] came out with a box of masks. She said, I heard you sneezing and want to give you a new mask. She explained why, I was like WOW, I really appreciate you. I learned a lot in that short conversation She didn't have to do that. They all treat you like you REALLY MATTER. That's why I love it here. You get friendly smiles great conversations and warm goodbye or get well soon.
5.0
Mar 2025
Eric is the best. He listens to my concerns, He truly cares. He asks me what I thinks. When I first started coming here I didn't understand why he asked.. But now, I really appreciate that he takes the time to ask me my opinion.
5.0
Mar 2025
Erik is amazing. He listens and actually hears what I'm saying. I can tell that he sincerely wants to provide the best care and knowledge for his patients. Everyone should have a Care Provider like Erik!! lol
4.6
Mar 2025
Eric was phenomenal! The took the time to listen and explain all my questions! I felt heard and well taken care of! Plus the whole staff was very polite and caring!
5.0
Mar 2025
This was my first visit and my experience was excellent. The staff at check in and check out were pleasant and welcoming. I met with Erick Arellano and he was fantastic! He listened diligently to my medical history starting from 2008 and answered all of my questions, I was not rushed and felt very comfortable.
5.0
Mar 2025
My daughter and son in law will be contacting this practice to schedule their new patient visit.
5.0
Mar 2025
Erick is very good.
5.0
Mar 2025
They are all so sweet and caring
5.0
Mar 2025
Erick is very concerned & professional . He really listened to me and helped me to understand my options for help .
5.0
Mar 2025
Erick was extremely knowledgeable, relatable and professional.
5.0
Mar 2025
Very good
5.0
Mar 2025
Erick Is the best
5.0
Mar 2025
From the front desk personnel to the person drawing blood are excellent
5.0
Mar 2025
I returned to Erick's care because of previous experience
5.0
Mar 2025
Eric is always very professional and listens to my concerns. He is very knowledgeable.
5.0
Mar 2025
Professional all the way
5.0
Mar 2025
If Eric ask for a raise....Give it to him.The very best
5.0
Mar 2025
Staff is exceptionally knowledgeable
5.0
Mar 2025
Receptionist [...] puts you at ease before seeing PA Arellano who is exceptional and very knowledgeable.
5.0
Mar 2025
Excellent care.
5.0
Mar 2025
Erick Arellano has friendly attitude and answers all questions.
5.0
Mar 2025
Good
5.0
Mar 2025
Everything was great
5.0
Mar 2025
Service has been exceptional in every way from start to finish.
4.9
Mar 2025
Good staff
4.9
Mar 2025
Excellent! Couldn't ask more from a doctor who listened to my concerns and explained everything to my satisfaction.
5.0
Mar 2025
Great providers starting with the office staff. The care and concern is evident at every step.
5.0
Mar 2025
Wonderful people and I feel like a valued patient. I am never rushed and that means a lot!
5.0
Mar 2025
Erick and his team provide exceptional service while truly caring about me and my experience!
5.0
Mar 2025
Erick and his team go above and beyond to provide compassionate, comprehensive, and consultative care with expert explanations and treatment!
5.0
Mar 2025
Awesome staff.
5.0
Mar 2025
Erick is the best.
5.0
Mar 2025
Everyone in the office is welcoming and courteous.
5.0
Mar 2025
Erick never seems rushed-always takes time to listen to concerns and answer questions and make recommendations to help. Also quickly reviews test results.
5.0
Mar 2025
They are very friendly
5.0
Mar 2025
Provider patient, listened to my concerns and provided me the time I needed without feeling rushed.
5.0
Feb 2025
As usual, I was treated with the utmost respect and consideration.
4.9
Feb 2025
Always a pleasant experience with office staff and nurses.
4.9
Feb 2025
Very easy to talk to my NP and discuss my needs.
4.8
Feb 2025
One of the best visits I have had
5.0
Feb 2025
After appointment, treatment that Erick recommended provided ease to pain I was experiencing.
5.0
Feb 2025
Always a great experience with Erick
4.5
Feb 2025
Eric is a consumate professional. He listens to concerns and explains processes and potential outcomes clearly.
5.0
Feb 2025
Erick A. Is a very thorough communicator, very diplomatic, always pleasant, never seems stressed.
5.0
Feb 2025
Clean office, professional staff, trustworthy care.
5.0
Feb 2025
Everyone is very nice and helpful.
5.0
Feb 2025
Eric is always very patience and professional. He listens to my concerns and addresses each issue thoroughly.
4.5
Feb 2025
Very friendly.
4.5
Feb 2025
I'm happy with my medical team. Yall make me feel good.
5.0
Feb 2025
Overall excellent care
5.0
Feb 2025
Erick is amazing. He is very patient, a good listener.
5.0
Feb 2025
All good everyone is wonderful
5.0
Feb 2025
Appreciate the thoroughness and care I experience at this practice.
5.0
Feb 2025
Very good
5.0
Feb 2025
Great practice!! Professional and friendly!!!! Lots of smiles!!
4.9
Jan 2025
Always good
4.9
Jan 2025
Eric is professional, knowledgeable and very helpful
4.9
Jan 2025
The entire staff is wonderful!
4.9
Jan 2025
Erick is great!
5.0
Jan 2025
I've had no bad experiences with this practice. The staff is amazing and the care they show their patients is sincere, not fake.
5.0
Jan 2025
Everyone was so helpful and friendly.
5.0
Jan 2025
Eric was very very good. He explained everything so I new what was going on.
5.0
Jan 2025
Going over my health problems with me so I will understand. Really taking the time helping me with my Freestyle Libre 3 meter he's been a great help to me . The elderly more Drs lie that.
5.0
Jan 2025
Erick is the best! He engages, listens, explains, answers questions, is caring, knowledgeable, skilled. Erick is always very pleasant & conveys a sense of appreciation that I choose to use him for my primary health provider. Thanks Erick!