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Satisfaction","value":4.9,"categoryResponseCount":195,"questionRatings":[{"name":"Rate provider 0-10","value":4.9,"responseCount":193},{"name":"Recommend this provider office","value":5,"responseCount":195},{"name":"Provider showed concern","value":5,"responseCount":193},{"name":"Provider explained things clearly","value":5,"responseCount":192},{"name":"Provider discussed treatment options","value":5,"responseCount":191},{"name":"Provider included you in decisions","value":5,"responseCount":194},{"name":"Ease of scheduling appointments","value":4.9,"responseCount":195},{"name":"Ease of contacting","value":4.9,"responseCount":192}]},"comments":[{"id":1691130889,"surveyKey":"9565109871","source":"THPG Transparency","mentionTime":"2025-07-31T05:00:00Z","wordCount":10,"comment":"Erick is great and takes the time to really help","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1691132170,"surveyKey":"9523709141","source":"THPG Transparency","mentionTime":"2025-07-26T05:00:00Z","wordCount":10,"comment":"Always takes time to explain problems and treatments. Very professional","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1691132171,"surveyKey":"9523709141","source":"THPG Transparency","mentionTime":"2025-07-26T05:00:00Z","wordCount":5,"comment":"All well friendly and professional","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1691132760,"surveyKey":"9490660625","source":"THPG Transparency","mentionTime":"2025-07-24T05:00:00Z","wordCount":7,"comment":"Helpful responses to my questions & concerns.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.78}},{"id":1691132761,"surveyKey":"9490660625","source":"THPG Transparency","mentionTime":"2025-07-24T05:00:00Z","wordCount":7,"comment":"Good feedback on my questions and concerns.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.78}},{"id":1691133031,"surveyKey":"9517669631","source":"THPG Transparency","mentionTime":"2025-07-23T05:00:00Z","wordCount":10,"comment":"I am completely satisfied with my choice to choose Erik.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691133946,"surveyKey":"9490719531","source":"THPG Transparency","mentionTime":"2025-07-19T05:00:00Z","wordCount":49,"comment":"Always a fantastic experience Professional, knowledgeable, friendly and super fast responses to medical refills and questions. I can't say enough good things about my doctor and staff. It is not common to brag about your physician, but I do it often. Don't change and keep up the excellent service!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691133947,"surveyKey":"9490719531","source":"THPG Transparency","mentionTime":"2025-07-19T05:00:00Z","wordCount":17,"comment":"Best doctor and staff that I've ever had. I would and I have recommend them to others.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691134443,"surveyKey":"9478562772","source":"THPG Transparency","mentionTime":"2025-07-17T05:00:00Z","wordCount":14,"comment":"The staff at this office is efficient and always a pleasure to talk to.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691134444,"surveyKey":"9478562772","source":"THPG Transparency","mentionTime":"2025-07-17T05:00:00Z","wordCount":13,"comment":"Erick has a great manner of explaining the issues and addressing my concerns.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691135803,"surveyKey":"9432398343","source":"THPG Transparency","mentionTime":"2025-07-11T05:00:00Z","wordCount":31,"comment":"Erick was very understanding and comforting when discussing my experiences. He provided a short term solution and a plan for a good long term solution. I felt heard and cared for.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691136276,"surveyKey":"9446991343","source":"THPG Transparency","mentionTime":"2025-07-10T05:00:00Z","wordCount":30,"comment":"Dr. Arellano and his NP are so caring and are so on top of providing the very best health care. I wouldn't consider going to anyone else for my healthcare.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691136632,"surveyKey":"9441474371","source":"THPG Transparency","mentionTime":"2025-07-09T05:00:00Z","wordCount":12,"comment":"Love that Erick is always genuine on advise of my medical needs.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691136966,"surveyKey":"9432519511","source":"THPG Transparency","mentionTime":"2025-07-08T05:00:00Z","wordCount":29,"comment":"Erick A. Is the best! He's professional, VERY knowledgeable and and communicates in ways that I understand. This practice is fortunate to have a doctor's assistant of his caliber.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1691137767,"surveyKey":"9394143256","source":"THPG Transparency","mentionTime":"2025-07-03T05:00:00Z","wordCount":42,"comment":"The front desk got me an appointment the same day, and the nurse [...] set up my lab work after hearing my symptoms. Erick got lab results and discussed treatment options with me. It was done really quickly, which I appreciated.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691137768,"surveyKey":"9394143256","source":"THPG Transparency","mentionTime":"2025-07-03T05:00:00Z","wordCount":33,"comment":"With Erick's treatment, I was much better the next morning. My pain level was a 10 during my appointment. With the meds he prescribed, my pain level was a 5 the next morning.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671794774,"surveyKey":"9354121510","source":"THPG Transparency","mentionTime":"2025-06-27T05:00:00Z","wordCount":4,"comment":"I love them all.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671794775,"surveyKey":"9354121510","source":"THPG Transparency","mentionTime":"2025-06-27T05:00:00Z","wordCount":29,"comment":"I love Erick and the entire staff. [...] and [...] are so kind and wonderful at the front desk and [...] is an amazing nurse assistant.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671795030,"surveyKey":"9363195550","source":"THPG Transparency","mentionTime":"2025-06-26T05:00:00Z","wordCount":5,"comment":"All the staff is wonderful","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671795031,"surveyKey":"9363195550","source":"THPG Transparency","mentionTime":"2025-06-26T05:00:00Z","wordCount":12,"comment":"Erick always listens and is above all concerned about my overall health","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671795029,"surveyKey":"9363172995","source":"THPG Transparency","mentionTime":"2025-06-26T05:00:00Z","wordCount":9,"comment":"It was an EXCELLENT visit with the entire staff","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671795497,"surveyKey":"9363179240","source":"THPG Transparency","mentionTime":"2025-06-25T05:00:00Z","wordCount":7,"comment":"Erick is attentive & answers questions thoroughly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671795458,"surveyKey":"9363176357","source":"THPG Transparency","mentionTime":"2025-06-25T05:00:00Z","wordCount":2,"comment":"Great appointment!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671795459,"surveyKey":"9363176357","source":"THPG Transparency","mentionTime":"2025-06-25T05:00:00Z","wordCount":10,"comment":"Great follow-through! Erick is very clear and thorough with instructions.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671795784,"surveyKey":"9354061369","source":"THPG Transparency","mentionTime":"2025-06-24T05:00:00Z","wordCount":11,"comment":"All of the staff are super friendly and ready to help.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671795785,"surveyKey":"9354061369","source":"THPG Transparency","mentionTime":"2025-06-24T05:00:00Z","wordCount":41,"comment":"Erick Arellano (PA) always has been a good listener. He encourages me to talk about what I may be experiencing so he understands my comments better. I am confident he is making decisions on my behalf that are helping my welfare.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671797853,"surveyKey":"9267307026","source":"THPG Transparency","mentionTime":"2025-06-14T05:00:00Z","wordCount":1,"comment":"Great","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.7}},{"id":1671797854,"surveyKey":"9267307026","source":"THPG Transparency","mentionTime":"2025-06-14T05:00:00Z","wordCount":1,"comment":"Great","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.7}},{"id":1671798281,"surveyKey":"9288459337","source":"THPG Transparency","mentionTime":"2025-06-13T05:00:00Z","wordCount":6,"comment":"Excellent service and attention to details!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671798282,"surveyKey":"9288459337","source":"THPG Transparency","mentionTime":"2025-06-13T05:00:00Z","wordCount":4,"comment":"Highly recommend Mr. Arrellano!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671798249,"surveyKey":"9246328427","source":"THPG Transparency","mentionTime":"2025-06-13T05:00:00Z","wordCount":24,"comment":"I am glad I chose this location. I am treated with such respect. It is awesome to be a name and not an appointment.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671798824,"surveyKey":"9275853861","source":"THPG Transparency","mentionTime":"2025-06-11T05:00:00Z","wordCount":6,"comment":"Sweet and caring staff. Extremely attentive.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671798825,"surveyKey":"9275853861","source":"THPG Transparency","mentionTime":"2025-06-11T05:00:00Z","wordCount":11,"comment":"I felt listened to. Great experience. Very caring and informative environment.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671799305,"surveyKey":"9246327448","source":"THPG Transparency","mentionTime":"2025-06-09T05:00:00Z","wordCount":6,"comment":"Excellent care from start to finish!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671799301,"surveyKey":"9246319524","source":"THPG Transparency","mentionTime":"2025-06-09T05:00:00Z","wordCount":12,"comment":"Erick did it again, I think he 'called it' right this time.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671799447,"surveyKey":"9246337885","source":"THPG Transparency","mentionTime":"2025-06-08T05:00:00Z","wordCount":38,"comment":"From the doctors to the front office staff, my experience couldn't have been more pleasant. I actually look forward to coming in because I know how nice everyone is and how well I will be taken care of.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671799746,"surveyKey":"9246338130","source":"THPG Transparency","mentionTime":"2025-06-07T05:00:00Z","wordCount":3,"comment":"All went smoothly","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1671800315,"surveyKey":"9240490878","source":"THPG Transparency","mentionTime":"2025-06-05T05:00:00Z","wordCount":23,"comment":"They are well organized and polite and have good communication. They know how to help you as a patient under what is needed.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671800316,"surveyKey":"9240490878","source":"THPG Transparency","mentionTime":"2025-06-05T05:00:00Z","wordCount":13,"comment":"My care with Erick is excellent! He listens and addresses each concern carefully!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671800623,"surveyKey":"9234765740","source":"THPG Transparency","mentionTime":"2025-06-04T05:00:00Z","wordCount":12,"comment":"Erick is the best there is, always listening and understanding my concerns","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1671800602,"surveyKey":"9191252760","source":"THPG Transparency","mentionTime":"2025-06-04T05:00:00Z","wordCount":4,"comment":"Always a pleasant experience.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653767920,"surveyKey":"9208381094","source":"THPG Transparency","mentionTime":"2025-05-31T05:00:00Z","wordCount":4,"comment":"Always there for me","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653767805,"surveyKey":"9165912126","source":"THPG Transparency","mentionTime":"2025-05-31T05:00:00Z","wordCount":3,"comment":"Everybody was great!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653767806,"surveyKey":"9165912126","source":"THPG Transparency","mentionTime":"2025-05-31T05:00:00Z","wordCount":92,"comment":"I'm 69 years old & this is one of the most thorough exams I've ever had. It was my first visit so it was mostly my medical history and medication I'm taking presently. Erick was really great at answering all my questions and concerns. He was thorough in asking about my medical history and my present health issues. Also, he made sure I was up to date on my exams or testing and referred me for what I needed now. Great experience and I look forward to my future with this practice.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766426,"surveyKey":"9153257125","source":"THPG Transparency","mentionTime":"2025-05-25T05:00:00Z","wordCount":4,"comment":"Always helpful and caring","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766427,"surveyKey":"9153257125","source":"THPG Transparency","mentionTime":"2025-05-25T05:00:00Z","wordCount":19,"comment":"I like Dr. Erick Arellano, he is very professional, he listens and always tries to help me. Excellent doctor.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766309,"surveyKey":"9171792661","source":"THPG Transparency","mentionTime":"2025-05-24T05:00:00Z","wordCount":7,"comment":"Great practice they are all very good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766310,"surveyKey":"9171792661","source":"THPG Transparency","mentionTime":"2025-05-24T05:00:00Z","wordCount":9,"comment":"Erick is the best. Very knowledgeable and professional always.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653765933,"surveyKey":"9153279798","source":"THPG Transparency","mentionTime":"2025-05-23T05:00:00Z","wordCount":14,"comment":"Erick is very personable and easy to talk with. He explains things very clearly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653765924,"surveyKey":"9165903328","source":"THPG Transparency","mentionTime":"2025-05-23T05:00:00Z","wordCount":7,"comment":"I just love Erick and his assistant!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653764060,"surveyKey":"9077734521","source":"THPG Transparency","mentionTime":"2025-05-16T05:00:00Z","wordCount":34,"comment":"Friendly. Empathetic. Listen well. Great follow. Was pleasantly surprised to get a call and go over all my symptoms from Physical. Just thought it would be from Dr. Not from assistant but I understand.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653764061,"surveyKey":"9077734521","source":"THPG Transparency","mentionTime":"2025-05-16T05:00:00Z","wordCount":9,"comment":"Amazing Team. Dr. Erick Arellano and team are amazing.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763827,"surveyKey":"9116129168","source":"THPG Transparency","mentionTime":"2025-05-15T05:00:00Z","wordCount":7,"comment":"Erick Arellano is very compassionate and professional.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763443,"surveyKey":"9101854003","source":"THPG Transparency","mentionTime":"2025-05-14T05:00:00Z","wordCount":18,"comment":"I always feel that my Healthcare is a team effort with Erick. He is very open to ideas.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653762515,"surveyKey":"9086074244","source":"THPG Transparency","mentionTime":"2025-05-10T05:00:00Z","wordCount":33,"comment":"Front ladies are beyond great. The Dr. Is beyond great and actually remembers you. The flubotomis is so great. Never have multiple stabs or bruises. Wish I would have found them years ago.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653762516,"surveyKey":"9086074244","source":"THPG Transparency","mentionTime":"2025-05-10T05:00:00Z","wordCount":36,"comment":"This is the best place I've had care in my 49years. I've never been made to feel like I was an idiot for the questions I've asked. Everyone there is so kind and welcoming. [...]","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653762448,"surveyKey":"9012244372","source":"THPG Transparency","mentionTime":"2025-05-10T05:00:00Z","wordCount":5,"comment":"My care team is unparalleled!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653762232,"surveyKey":"9077717779","source":"THPG Transparency","mentionTime":"2025-05-09T05:00:00Z","wordCount":48,"comment":"My care provider is an excellent doctor, Always, he's on top of my concerns and having alternatives with my medication's. The ladies at the front desk are exceptional, friendly, eager to help always helping to find an appointment for me.I am very happy with my medical care.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653761173,"surveyKey":"9021020670","source":"THPG Transparency","mentionTime":"2025-05-06T05:00:00Z","wordCount":13,"comment":"Very compassionate and thorough. Erick was very understanding and listened to my thoughts.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760875,"surveyKey":"9027875604","source":"THPG Transparency","mentionTime":"2025-05-05T05:00:00Z","wordCount":10,"comment":"Eric took time to listen and was great at explaining","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1653760266,"surveyKey":"9027860010","source":"THPG Transparency","mentionTime":"2025-05-02T05:00:00Z","wordCount":25,"comment":"PA Eric was excellent in analyzing symptoms / occurrences, and prescribing CT Scan and meds; and speedy reporting of scan results and recommending follow up action!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760241,"surveyKey":"8991755929","source":"THPG Transparency","mentionTime":"2025-05-02T05:00:00Z","wordCount":23,"comment":"I definitely don't have any complaints about the staff because they all are such amazing in caring for me. I love your staff's.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760242,"surveyKey":"8991755929","source":"THPG Transparency","mentionTime":"2025-05-02T05:00:00Z","wordCount":42,"comment":"I'm very grateful, happy to have Erick practitioner for my doctor and especially his wonderful nurse. I also appreciate the front desk clerk's for their kindness and compassion for when I show up to my appointments. Thank you all for your service.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760054,"surveyKey":"9012236439","source":"THPG Transparency","mentionTime":"2025-05-01T05:00:00Z","wordCount":5,"comment":"Very polite and helpful staff","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760055,"surveyKey":"9012236439","source":"THPG Transparency","mentionTime":"2025-05-01T05:00:00Z","wordCount":10,"comment":"Erick is excellent. Always listens carefully and explains issues clearly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635176442,"surveyKey":"9012235231","source":"THPG Transparency","mentionTime":"2025-04-29T05:00:00Z","wordCount":27,"comment":"Erick, [...], [...], and [...] were all amazing. They were caring, courteous, professional, and friendly. I have and will continue to recommend this office.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635176648,"surveyKey":"8997908169","source":"THPG Transparency","mentionTime":"2025-04-28T05:00:00Z","wordCount":2,"comment":"Excellent Experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1635177342,"surveyKey":"8991758444","source":"THPG Transparency","mentionTime":"2025-04-25T05:00:00Z","wordCount":20,"comment":"It's always a great experience with Erick and his nurse! I get a goid feeling that they sincerely like us!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177328,"surveyKey":"8978716028","source":"THPG Transparency","mentionTime":"2025-04-25T05:00:00Z","wordCount":2,"comment":"Eric listens","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177798,"surveyKey":"8985634910","source":"THPG Transparency","mentionTime":"2025-04-24T05:00:00Z","wordCount":12,"comment":"Providers listen, then evaluate, and discuss treatment options together. They truly care.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177799,"surveyKey":"8985634910","source":"THPG Transparency","mentionTime":"2025-04-24T05:00:00Z","wordCount":16,"comment":"This office is amazing! They are organized, efficient, extremely friendly, and make a person feel welcome.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635178598,"surveyKey":"8950464832","source":"THPG Transparency","mentionTime":"2025-04-21T05:00:00Z","wordCount":10,"comment":"Excellent medical ability to prescribe medication that gets me well.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635178588,"surveyKey":"8796678984","source":"THPG Transparency","mentionTime":"2025-04-21T05:00:00Z","wordCount":1,"comment":"Good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179274,"surveyKey":"8950481249","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":28,"comment":"Best experience ever!!! Very friendly, professional and knowledgeable. I have definitely found my physician. Great staff, service and treatment. I can't say enough gtrat things about my experience.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179275,"surveyKey":"8950481249","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":3,"comment":"The BEST service!!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179237,"surveyKey":"8938341101","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":4,"comment":"Always a good experience!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179238,"surveyKey":"8938341101","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":26,"comment":"The entire office is very kind, caring and helpful. The ladies in the front office are always so friendly and caring. Lab person is very friendly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179617,"surveyKey":"8938402817","source":"THPG Transparency","mentionTime":"2025-04-17T05:00:00Z","wordCount":24,"comment":"Erick Arellano is the Best! He always is welcoming & pleasant. Listens, explains everything asks if there are any other questions. Skilled & caring.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180029,"surveyKey":"8938384993","source":"THPG Transparency","mentionTime":"2025-04-16T05:00:00Z","wordCount":7,"comment":"The front desk staff are the sweetest.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180030,"surveyKey":"8938384993","source":"THPG Transparency","mentionTime":"2025-04-16T05:00:00Z","wordCount":30,"comment":"Dr. Erick Arellano is amazing. He was there for me when I went through a hard time and now it's just great to see him. I trust him so much","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635181482,"surveyKey":"8895499119","source":"THPG Transparency","mentionTime":"2025-04-10T05:00:00Z","wordCount":2,"comment":"Great Job!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635181483,"surveyKey":"8895499119","source":"THPG Transparency","mentionTime":"2025-04-10T05:00:00Z","wordCount":1,"comment":"Thanks","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635182377,"surveyKey":"8887753194","source":"THPG Transparency","mentionTime":"2025-04-08T05:00:00Z","wordCount":8,"comment":"Listens well and explains everything to my satisfaction.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635183438,"surveyKey":"8850289536","source":"THPG Transparency","mentionTime":"2025-04-04T05:00:00Z","wordCount":14,"comment":"No bad experiences at this office. 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University of Texas at Arlington College of Nursing - Graduate School - 2020
University of Texas at Arlington College of Nursing - Undergraduate - 2016
Bio
Erick Arellano began his medical career in 2006, but he has long had a passion for making connections with others. As a certified family nurse practitioner, he is fulfilling his long-time love by focusing on the health promotion and well-being of his patients. In 2017, Erick was recognized among the “DFW Great 100 Nurses” for his contributions in the workplace and the community. His clinical experience includes caring for and managing orthopedic concerns, performing physicals and health exams, and providing healthy-lifestyle education.
Erick earned both his undergraduate and master’s degrees in nursing at The University of Texas at Arlington. He also holds certification as a progressive care nurse. He is a member of the American Association of Critical Care Nurses and American Association of Nurse Practitioners. When not with his patients, you’ll likely find Erick fishing in a nearby river or stream or playing disc golf somewhere in the Metroplex.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Better Health Chip Medicaid
Aetna Better Health Star Plans Medicaid
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Cook Childrens Medicaid
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicare Railroad
Medicare Tarrant
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
PHCS Multiplan
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
Tricare Humana Military
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
WellPoint Medicaid(Formerly Amerigroup)
WellPoint Medicare Adv(Formerly Amerigroup)
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
4.9
Rate provider 0-10
5.0
Recommend this provider office
5.0
Provider showed concern
5.0
Provider explained things clearly
5.0
Provider discussed treatment options
5.0
Provider included you in decisions
4.9
Ease of scheduling appointments
4.9
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.9 out of 5 (195 Ratings, 85 Comments)
4.8
Jul 2025
Erick is great and takes the time to really help
4.8
Jul 2025
Always takes time to explain problems and treatments. Very professional
4.8
Jul 2025
All well friendly and professional
4.8
Jul 2025
Helpful responses to my questions & concerns.
4.8
Jul 2025
Good feedback on my questions and concerns.
5.0
Jul 2025
I am completely satisfied with my choice to choose Erik.
5.0
Jul 2025
Always a fantastic experience Professional, knowledgeable, friendly and super fast responses to medical refills and questions. I can't say enough good things about my doctor and staff. It is not common to brag about your physician, but I do it often. Don't change and keep up the excellent service!
5.0
Jul 2025
Best doctor and staff that I've ever had. I would and I have recommend them to others.
5.0
Jul 2025
The staff at this office is efficient and always a pleasure to talk to.
5.0
Jul 2025
Erick has a great manner of explaining the issues and addressing my concerns.
5.0
Jul 2025
Erick was very understanding and comforting when discussing my experiences. He provided a short term solution and a plan for a good long term solution. I felt heard and cared for.
5.0
Jul 2025
Dr. Arellano and his NP are so caring and are so on top of providing the very best health care. I wouldn't consider going to anyone else for my healthcare.
5.0
Jul 2025
Love that Erick is always genuine on advise of my medical needs.
4.9
Jul 2025
Erick A. Is the best! He's professional, VERY knowledgeable and and communicates in ways that I understand. This practice is fortunate to have a doctor's assistant of his caliber.
5.0
Jul 2025
The front desk got me an appointment the same day, and the nurse [...] set up my lab work after hearing my symptoms. Erick got lab results and discussed treatment options with me. It was done really quickly, which I appreciated.
5.0
Jul 2025
With Erick's treatment, I was much better the next morning. My pain level was a 10 during my appointment. With the meds he prescribed, my pain level was a 5 the next morning.
5.0
Jun 2025
I love them all.
5.0
Jun 2025
I love Erick and the entire staff. [...] and [...] are so kind and wonderful at the front desk and [...] is an amazing nurse assistant.
5.0
Jun 2025
All the staff is wonderful
5.0
Jun 2025
Erick always listens and is above all concerned about my overall health
5.0
Jun 2025
It was an EXCELLENT visit with the entire staff
5.0
Jun 2025
Erick is attentive & answers questions thoroughly.
5.0
Jun 2025
Great appointment!
5.0
Jun 2025
Great follow-through! Erick is very clear and thorough with instructions.
5.0
Jun 2025
All of the staff are super friendly and ready to help.
5.0
Jun 2025
Erick Arellano (PA) always has been a good listener. He encourages me to talk about what I may be experiencing so he understands my comments better. I am confident he is making decisions on my behalf that are helping my welfare.
4.7
Jun 2025
Great
4.7
Jun 2025
Great
5.0
Jun 2025
Excellent service and attention to details!
5.0
Jun 2025
Highly recommend Mr. Arrellano!
5.0
Jun 2025
I am glad I chose this location. I am treated with such respect. It is awesome to be a name and not an appointment.
5.0
Jun 2025
Sweet and caring staff. Extremely attentive.
5.0
Jun 2025
I felt listened to. Great experience. Very caring and informative environment.
5.0
Jun 2025
Excellent care from start to finish!
5.0
Jun 2025
Erick did it again, I think he 'called it' right this time.
5.0
Jun 2025
From the doctors to the front office staff, my experience couldn't have been more pleasant. I actually look forward to coming in because I know how nice everyone is and how well I will be taken care of.
5.0
Jun 2025
All went smoothly
5.0
Jun 2025
They are well organized and polite and have good communication. They know how to help you as a patient under what is needed.
5.0
Jun 2025
My care with Erick is excellent! He listens and addresses each concern carefully!
4.9
Jun 2025
Erick is the best there is, always listening and understanding my concerns
5.0
Jun 2025
Always a pleasant experience.
5.0
May 2025
Always there for me
5.0
May 2025
Everybody was great!
5.0
May 2025
I'm 69 years old & this is one of the most thorough exams I've ever had. It was my first visit so it was mostly my medical history and medication I'm taking presently. Erick was really great at answering all my questions and concerns. He was thorough in asking about my medical history and my present health issues. Also, he made sure I was up to date on my exams or testing and referred me for what I needed now. Great experience and I look forward to my future with this practice.
5.0
May 2025
Always helpful and caring
5.0
May 2025
I like Dr. Erick Arellano, he is very professional, he listens and always tries to help me. Excellent doctor.
5.0
May 2025
Great practice they are all very good
5.0
May 2025
Erick is the best. Very knowledgeable and professional always.
5.0
May 2025
Erick is very personable and easy to talk with. He explains things very clearly.
5.0
May 2025
I just love Erick and his assistant!
5.0
May 2025
Friendly. Empathetic. Listen well. Great follow. Was pleasantly surprised to get a call and go over all my symptoms from Physical. Just thought it would be from Dr. Not from assistant but I understand.
5.0
May 2025
Amazing Team. Dr. Erick Arellano and team are amazing.
5.0
May 2025
Erick Arellano is very compassionate and professional.
5.0
May 2025
I always feel that my Healthcare is a team effort with Erick. He is very open to ideas.
5.0
May 2025
Front ladies are beyond great. The Dr. Is beyond great and actually remembers you. The flubotomis is so great. Never have multiple stabs or bruises. Wish I would have found them years ago.
5.0
May 2025
This is the best place I've had care in my 49years. I've never been made to feel like I was an idiot for the questions I've asked. Everyone there is so kind and welcoming. [...]
5.0
May 2025
My care team is unparalleled!
5.0
May 2025
My care provider is an excellent doctor, Always, he's on top of my concerns and having alternatives with my medication's. The ladies at the front desk are exceptional, friendly, eager to help always helping to find an appointment for me.I am very happy with my medical care.
5.0
May 2025
Very compassionate and thorough. Erick was very understanding and listened to my thoughts.
5.0
May 2025
Eric took time to listen and was great at explaining
5.0
May 2025
PA Eric was excellent in analyzing symptoms / occurrences, and prescribing CT Scan and meds; and speedy reporting of scan results and recommending follow up action!
5.0
May 2025
I definitely don't have any complaints about the staff because they all are such amazing in caring for me. I love your staff's.
5.0
May 2025
I'm very grateful, happy to have Erick practitioner for my doctor and especially his wonderful nurse. I also appreciate the front desk clerk's for their kindness and compassion for when I show up to my appointments. Thank you all for your service.
5.0
May 2025
Very polite and helpful staff
5.0
May 2025
Erick is excellent. Always listens carefully and explains issues clearly.
5.0
Apr 2025
Erick, [...], [...], and [...] were all amazing. They were caring, courteous, professional, and friendly. I have and will continue to recommend this office.
5.0
Apr 2025
Excellent Experience
5.0
Apr 2025
It's always a great experience with Erick and his nurse! I get a goid feeling that they sincerely like us!
5.0
Apr 2025
Eric listens
5.0
Apr 2025
Providers listen, then evaluate, and discuss treatment options together. They truly care.
5.0
Apr 2025
This office is amazing! They are organized, efficient, extremely friendly, and make a person feel welcome.
5.0
Apr 2025
Excellent medical ability to prescribe medication that gets me well.
5.0
Apr 2025
Good
5.0
Apr 2025
Best experience ever!!! Very friendly, professional and knowledgeable. I have definitely found my physician. Great staff, service and treatment. I can't say enough gtrat things about my experience.
5.0
Apr 2025
The BEST service!!!
5.0
Apr 2025
Always a good experience!
5.0
Apr 2025
The entire office is very kind, caring and helpful. The ladies in the front office are always so friendly and caring. Lab person is very friendly.
5.0
Apr 2025
Erick Arellano is the Best! He always is welcoming & pleasant. Listens, explains everything asks if there are any other questions. Skilled & caring.
5.0
Apr 2025
The front desk staff are the sweetest.
5.0
Apr 2025
Dr. Erick Arellano is amazing. He was there for me when I went through a hard time and now it's just great to see him. I trust him so much
5.0
Apr 2025
Great Job!
5.0
Apr 2025
Thanks
5.0
Apr 2025
Listens well and explains everything to my satisfaction.
5.0
Apr 2025
No bad experiences at this office. The entire staff is extremely nice and efficient.
5.0
Apr 2025
Erick Arellano is dependable and a great listener. Along with his great personality, he offers great medical advice and options. He has been a blessing.