","VideoBio":"OH9igFXF_ww","Name":"Natalia Angela Palacio","Names":["Natalia","Angela","Palacio"],"Phones":["214-345-7377"],"Languages":["Spanish","English"],"ProviderTitle":null,"Keywords":[],"GeocodedCoordinate":{"type":"Point","coordinates":[-96.7611209,32.8818477],"crs":{"type":"name","properties":{"name":"EPSG:4326"}}},"GeocodedCoordinates":[{"type":"Point","coordinates":[-96.7611209,32.8818477],"crs":{"type":"name","properties":{"name":"EPSG:4326"}}}],"Gender":"Female","Age":44,"Certifications":[],"Degrees":["MD"],"Education":["UTSW Human Nutrition Center, Fellowship, 01/01/2004 - 05/31/2005","Universidad Maimonides Escuela de Medicina, Medical Education, 03/01/1997 - 12/30/2002","Texas Health Presbyterian Hospital Dallas Residency Program, Residency, 07/01/2005 - 06/30/2008"],"CareTeam":[],"IsEmployed":null,"AcceptingNewPatients":0,"AcceptingAppointments":1,"VirtualCare":1,"InsuranceAccepted":["Self-pay","Coventry First Health","Ambetter-ACA/Marketplace","Tricare Humana Military","BCBS Blue Choice PPO","Humana HMO PPO Medicare Adv","Maestro Health - Fort Worth Firefighters","Humana ChoiceCare Commercial","BCBS Blue Medicare Advantage HMO","Medicare Dallas","Aetna TX HealthAetna","BCBS Blue Medicare Advantage PPO","BCBS Blue Advantage HMO(ACA)","UHC AARP Medicare Adv","Galaxy","BCBS MyBlueHealth","Cigna Medicare Adv HMO","QuickTrip","TriWest (BCBS)","Medicare Railroad","WellCare Medicare HMO/PPO","USA Commercial PPO","Cigna Medicare Adv PPO","HealthSmart","Cigna Commercial","HealthFirst TPA-Ardent Health Services","PHCS Multiplan","Aetna Medicare Adv","Cook Childrens Medicaid","Care N Care Medicare Adv","UHC Commercial","BCBS Blue Essentials (HMO Blue)"],"InsuranceAcceptingNew":["Self-pay","Coventry First Health","Ambetter-ACA/Marketplace","Tricare Humana Military","BCBS Blue Choice PPO","Humana HMO PPO Medicare Adv","Maestro Health - Fort Worth Firefighters","Humana ChoiceCare Commercial","BCBS Blue Medicare Advantage HMO","Medicare Dallas","Aetna TX HealthAetna","BCBS Blue Medicare Advantage PPO","BCBS Blue Advantage HMO(ACA)","UHC AARP Medicare Adv","Galaxy","BCBS MyBlueHealth","Cigna Medicare Adv HMO","QuickTrip","TriWest (BCBS)","Medicare Railroad","WellCare Medicare HMO/PPO","USA Commercial PPO","Cigna Medicare Adv PPO","HealthSmart","Cigna Commercial","HealthFirst TPA-Ardent Health Services","PHCS Multiplan","Aetna Medicare Adv","Cook Childrens Medicaid","Care N Care Medicare Adv","UHC Commercial","BCBS Blue Essentials (HMO Blue)"],"Npi":1396999819,"SitecoreId":"34b169b2-2585-45c6-a0e6-06a613ca5397","HospitalAffiliation":["Texas Health Dallas"],"PracticeGroup":[],"PracticeGroupId":[],"ProviderOrganization":[],"BookingFlow":"FLOW","PrimarySpecialties":["Internal Medicine"],"SecondarySpecialties":[],"PrimaryClinicalInterests":[""],"Specialties":["Internal Medicine",""],"ReasonForVisit":[{"Purpose_Name":"Hospital Follow-Up","EHR_Visit_Type_ID":"106696","Patient_Relationship":"new","CID":"106696","Priority":null,"EHR_Visit_Type_Name":"AMB Hospital Follow Up"},{"Purpose_Name":"In-Person Visit","EHR_Visit_Type_ID":"106605","Priority":null,"EHR_Visit_Type_Name":"AMB New Patient","CID":"106605","Patient_Relationship":"new"},{"Purpose_Name":"Virtual Visit","EHR_Visit_Type_ID":"106708","Priority":null,"EHR_Visit_Type_Name":"AMB New Patient Virtual Visit","CID":"106708","Patient_Relationship":"new"},{"Purpose_Name":"Hospital Follow-Up","EHR_Visit_Type_ID":"106696","Priority":null,"EHR_Visit_Type_Name":"AMB Hospital Follow Up","CID":"106696","Patient_Relationship":"established"},{"Purpose_Name":"New Problem","EHR_Visit_Type_ID":"106602","Priority":null,"EHR_Visit_Type_Name":"AMB Office Visit","CID":"106602","Patient_Relationship":"established"},{"Purpose_Name":"Well Child Check Up","EHR_Visit_Type_ID":"106619","Priority":null,"EHR_Visit_Type_Name":"AMB Well Child","CID":"106619","Patient_Relationship":"established"},{"Purpose_Name":"Annual Physical","EHR_Visit_Type_ID":"106610","Priority":null,"EHR_Visit_Type_Name":"AMB Physical","CID":"106610","Patient_Relationship":"established"},{"Purpose_Name":"Follow Up Visit","EHR_Visit_Type_ID":"106606","Priority":null,"EHR_Visit_Type_Name":"AMB Follow Up","CID":"106606","Patient_Relationship":"established"},{"Purpose_Name":"Well Woman Exam","EHR_Visit_Type_ID":"106615","Priority":null,"EHR_Visit_Type_Name":"AMB Well Woman","CID":"106615","Patient_Relationship":"established"},{"Purpose_Name":"Medicare","EHR_Visit_Type_ID":"106616","Priority":null,"EHR_Visit_Type_Name":"AMB Welcome to Medicare","CID":"106616","Patient_Relationship":"established"},{"Purpose_Name":"Medicare Annual Wellness Exam","EHR_Visit_Type_ID":"106662","Priority":null,"EHR_Visit_Type_Name":"AMB Medicare Annual Well Exam","CID":"106662","Patient_Relationship":"established"},{"Purpose_Name":"Virtual Visit","EHR_Visit_Type_ID":"106702","Priority":null,"EHR_Visit_Type_Name":"AMB Virtual Visit","CID":"106702","Patient_Relationship":"established"}],"SerId":"188123","DepId":"500153","DepIds":["500153"],"PagesUrl":null,"ProfileUrl":"/Providers/THPG/Texas-Health-Adult-Care/Internal-Medicine/natalia-angela-palacio-md","ProviderUniqueUrlOnesite":null,"ProviderUniqueUrlPacmed":null,"ProviderUniqueUrlSwedish":null,"ProviderUniqueUrlProvidence":null,"AppointmentRequest":null,"AppointmentRequestUrl":null,"SjhScheduleProviderNum":null,"LocationName":"Texas Health Adult Care #18001","IsClinic":null,"LocationNames":["Texas Health Adult Care #18001"],"LocationId":"27e8e2c3-6dca-429c-92e7-89feb5f244b2","LocationIds":["27e8e2c3-6dca-429c-92e7-89feb5f244b2"],"LocationUrl":"/thpg/adult-care-8210-walnut-hill-lane-suite-718-dallas","LocationUrls":["/thpg/adult-care-8210-walnut-hill-lane-suite-718-dallas"],"Tier":1,"Networks":[],"Rating":"4.9","RatingCount":78,"ReviewCount":22,"NewClinicVisit":0,"NewVideoVisit":1,"FollowUpClinicVisit":1,"FollowUpWellnessVisit":0,"FollowUpVideoVisit":1,"NewClinicVisits":[],"NewVideoVisits":["2023-12-29T14:40:00Z","2023-12-29T15:00:00Z"],"FollowUpClinicVisits":["2023-12-29T14:00:00Z","2023-12-29T14:20:00Z","2023-12-29T14:40:00Z","2023-12-29T15:00:00Z","2023-12-29T15:20:00Z","2023-12-29T15:40:00Z","2023-12-29T14:00:00Z","2023-12-29T14:20:00Z","2023-12-29T14:40:00Z","2023-12-29T15:00:00Z","2023-12-29T15:20:00Z","2023-12-29T15:40:00Z"],"FollowUpWellnessVisits":[],"FollowUpVideoVisits":["2023-12-29T14:00:00Z","2023-12-29T14:40:00Z","2023-12-29T15:00:00Z","2023-12-29T15:20:00Z","2023-12-29T15:40:00Z"],"SoonestNewClinicVisit":"99999999999999","SoonestNewVideoVisit":"1703860800000","SoonestFollowUpClinicVisit":"1703858400000","SoonestFollowUpWellnessVisit":"99999999999999","SoonestFollowUpVideoVisit":"1703858400000","DaysUntilNextAppt":25,"DaysUntilFollowUpAppt":25,"DaysUntilThirdNextAppt":25,"AllowsOpenSchedule":1,"AllowsDirectSchedule":1,"Insurance":[{"Id":0,"Name":"Self-pay","AcceptingNew":true},{"Id":7480000,"Name":"Coventry First Health","AcceptingNew":true},{"Id":7500003,"Name":"Ambetter-ACA/Marketplace","AcceptingNew":true},{"Id":5030000,"Name":"Tricare Humana Military","AcceptingNew":true},{"Id":7020000,"Name":"BCBS Blue Choice PPO","AcceptingNew":true},{"Id":3060000,"Name":"Humana HMO PPO Medicare Adv","AcceptingNew":true},{"Id":7120000,"Name":"Maestro Health - Fort Worth Firefighters","AcceptingNew":true},{"Id":7130000,"Name":"Humana ChoiceCare Commercial","AcceptingNew":true},{"Id":3030000,"Name":"BCBS Blue Medicare Advantage HMO","AcceptingNew":true},{"Id":1010000,"Name":"Medicare Dallas","AcceptingNew":true},{"Id":7460000,"Name":"Aetna TX HealthAetna","AcceptingNew":true},{"Id":3030000,"Name":"BCBS Blue Medicare Advantage PPO","AcceptingNew":true},{"Id":3030000,"Name":"BCBS Blue Advantage HMO(ACA)","AcceptingNew":true},{"Id":3080000,"Name":"UHC AARP Medicare Adv","AcceptingNew":true},{"Id":7100000,"Name":"Galaxy","AcceptingNew":true},{"Id":7020000,"Name":"BCBS MyBlueHealth","AcceptingNew":true},{"Id":3050000,"Name":"Cigna Medicare Adv HMO","AcceptingNew":true},{"Id":7220000,"Name":"QuickTrip","AcceptingNew":true},{"Id":5030000,"Name":"TriWest (BCBS)","AcceptingNew":true},{"Id":1010000,"Name":"Medicare Railroad","AcceptingNew":true},{"Id":3110000,"Name":"WellCare Medicare HMO/PPO","AcceptingNew":true},{"Id":7190000,"Name":"USA Commercial PPO","AcceptingNew":true},{"Id":3050000,"Name":"Cigna Medicare Adv PPO","AcceptingNew":true},{"Id":7120000,"Name":"HealthSmart","AcceptingNew":true},{"Id":7030000,"Name":"Cigna Commercial","AcceptingNew":true},{"Id":8600000,"Name":"HealthFirst TPA-Ardent Health Services","AcceptingNew":true},{"Id":7150000,"Name":"PHCS Multiplan","AcceptingNew":true},{"Id":3010000,"Name":"Aetna Medicare Adv","AcceptingNew":true},{"Id":4050000,"Name":"Cook Childrens Medicaid","AcceptingNew":true},{"Id":3140000,"Name":"Care N Care Medicare Adv","AcceptingNew":true},{"Id":7050000,"Name":"UHC Commercial","AcceptingNew":true},{"Id":7020000,"Name":"BCBS Blue Essentials (HMO Blue)","AcceptingNew":true}],"comments":{"client":"Texas Health Resources","entities":[{"id":"1396999819","name":"Natalia Palacio, MD","totalCommentCount":22,"totalRatingCount":78,"totalSurveyCount":78,"overallRating":{"name":"Overall Satisfaction","value":4.9,"categoryResponseCount":78,"questionRatings":[{"name":"Provider discussed treatment options","value":5,"responseCount":78},{"name":"Ease of scheduling appointments","value":4.8,"responseCount":78},{"name":"Rate provider 0-10","value":4.9,"responseCount":78},{"name":"Provider showed concern","value":5,"responseCount":78},{"name":"Recommend this provider office","value":5,"responseCount":78},{"name":"Provider explained things clearly","value":5,"responseCount":77},{"name":"Provider included you in decisions","value":5,"responseCount":78},{"name":"Ease of contacting","value":4.8,"responseCount":78}]},"comments":[{"id":1279078736,"surveyKey":"5802978748","source":"THPG Transparency","mentionTime":"2023-10-28T05:00:00Z","wordCount":40,"comment":"My primary care physician is sensitive, caring, and especially good at taking my own wishes into consideration when creating my plan of care. They take time to review the treatment I have received from the specialists on my treatment team.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1279079089,"surveyKey":"5764395918","source":"THPG Transparency","mentionTime":"2023-10-26T05:00:00Z","wordCount":23,"comment":"The staff seem to be very efficient with the office & taking care of patients as well as friendly, making me feel welcome.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1279079088,"surveyKey":"5764395918","source":"THPG Transparency","mentionTime":"2023-10-26T05:00:00Z","wordCount":24,"comment":"Dr Palacios listens to my concerns & gives me recommendations that are helpful. I like that she really listens & pays attention to me.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1279079416,"surveyKey":"5769650754","source":"THPG Transparency","mentionTime":"2023-10-23T05:00:00Z","wordCount":2,"comment":"Good experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1279079417,"surveyKey":"5769650754","source":"THPG Transparency","mentionTime":"2023-10-23T05:00:00Z","wordCount":2,"comment":"Good experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1279079673,"surveyKey":"5775014161","source":"THPG Transparency","mentionTime":"2023-10-21T05:00:00Z","wordCount":10,"comment":"I have not complaints about my treatment in the office.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1279079674,"surveyKey":"5775014161","source":"THPG Transparency","mentionTime":"2023-10-21T05:00:00Z","wordCount":30,"comment":"Dr. Palacio ALWAYS listen to my concerns and offer solutions. If this is something out of her expertise she recommends out doctor's and provide their contact info for my convenience.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1279080307,"surveyKey":"5752639271","source":"THPG Transparency","mentionTime":"2023-10-17T05:00:00Z","wordCount":15,"comment":"Dr. Palacio listened carefully to my concerns and responded in a caring and empathetic way.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1261163246,"surveyKey":"5626030911","source":"THPG Transparency","mentionTime":"2023-09-22T05:00:00Z","wordCount":2,"comment":"Great experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1261163247,"surveyKey":"5626030911","source":"THPG Transparency","mentionTime":"2023-09-22T05:00:00Z","wordCount":2,"comment":"Great experiment","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1261165976,"surveyKey":"5536631449","source":"THPG Transparency","mentionTime":"2023-09-03T05:00:00Z","wordCount":3,"comment":"Love this practice!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1241355530,"surveyKey":"5506829400","source":"THPG Transparency","mentionTime":"2023-08-25T05:00:00Z","wordCount":5,"comment":"Dr Palacio is the best!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1241358333,"surveyKey":"5408597904","source":"THPG Transparency","mentionTime":"2023-08-05T05:00:00Z","wordCount":4,"comment":"She is the best!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1241358797,"surveyKey":"5393293623","source":"THPG Transparency","mentionTime":"2023-08-02T05:00:00Z","wordCount":1,"comment":"Good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1241358798,"surveyKey":"5393293623","source":"THPG Transparency","mentionTime":"2023-08-02T05:00:00Z","wordCount":1,"comment":"Good.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1223643791,"surveyKey":"5375901813","source":"THPG Transparency","mentionTime":"2023-07-29T05:00:00Z","wordCount":2,"comment":"Excellent experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1223643792,"surveyKey":"5375901813","source":"THPG Transparency","mentionTime":"2023-07-29T05:00:00Z","wordCount":2,"comment":"Excellent experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1223643754,"surveyKey":"5353804004","source":"THPG Transparency","mentionTime":"2023-07-29T05:00:00Z","wordCount":3,"comment":"Very friendly staff","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1223644397,"surveyKey":"5328193122","source":"THPG Transparency","mentionTime":"2023-07-26T05:00:00Z","wordCount":11,"comment":"I already did recommend her to one of my closest friends.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1223644875,"surveyKey":"5340003451","source":"THPG Transparency","mentionTime":"2023-07-23T05:00:00Z","wordCount":14,"comment":"Dr. Palacio is a new doctor for me. I appreciate her thoroughness and attentiveness.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1223645333,"surveyKey":"5338014147","source":"THPG Transparency","mentionTime":"2023-07-21T05:00:00Z","wordCount":18,"comment":"I am very pleased with everyone and I will definitely recommend you to anyone I know.Thank you.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1223645334,"surveyKey":"5338014147","source":"THPG Transparency","mentionTime":"2023-07-21T05:00:00Z","wordCount":18,"comment":"Everything was covered in a very informative way and Dr. Palacio made me feel comfortable in asking questions.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}}],"PGSealOfIntegrity":{"dataIntegrity":{"horizontal":{"darkBackground":{"png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL_WHITE.png"},"lightBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL.png"},"darkBackgroundHighResolution":{"png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL_WHITE/highresolution.png"}},"stacked":{"darkBackground":{"png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/STACKED/PG_EMBLEM_STACKED_WHITE.png"},"lightBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/STACKED/PG_EMBLEM_STACKED.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/STACKED/PG_EMBLEM_STACKED.png"}}},"sealOfIntegrity":{"darkBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_HIGH_REZ.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_HIGH_REZ.png"},"lightBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_BW_HIGH_REZ.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_BW_HIGH_REZ.png"}}},"totalPages":1,"ratings":[]}],"filter":{"minThreshold":0,"minRatingCount":30,"minSurveyCount":0,"minWordCount":0,"days":150,"page":1,"perPage":100,"showComments":true,"showRatings":true,"configVersion":"v2","period":{"to":"2023-12-02T23:59:59Z","from":"2023-07-05T00:00:00Z"}}},"reviews":{"client":"Texas Health Resources","entities":[{"id":"1396999819","name":"Natalia Palacio, MD","totalCommentCount":22,"totalRatingCount":78,"totalSurveyCount":78,"overallRating":{"name":"Overall Satisfaction","value":4.9,"categoryResponseCount":78,"questionRatings":[{"name":"Provider discussed treatment options","value":4.9,"responseCount":78},{"name":"Ease of scheduling appointments","value":4.8,"responseCount":78},{"name":"Rate provider 0-10","value":4.9,"responseCount":78},{"name":"Provider showed concern","value":5,"responseCount":78},{"name":"Recommend this provider office","value":5,"responseCount":78},{"name":"Provider explained things clearly","value":5,"responseCount":77},{"name":"Provider included you in decisions","value":5,"responseCount":78},{"name":"Ease of contacting","value":4.8,"responseCount":78}]},"reviews":[{"documentId":965019566,"surveyKey":"5973793676","source":"THPG Transparency","mentionTime":"2023-12-01T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.28}},{"documentId":965029093,"surveyKey":"5973770109","source":"THPG Transparency","mentionTime":"2023-12-01T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":939946242,"surveyKey":"5915560504","source":"THPG Transparency","mentionTime":"2023-11-17T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":935153434,"surveyKey":"5909699611","source":"THPG Transparency","mentionTime":"2023-11-16T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":928183022,"surveyKey":"5875928768","source":"THPG Transparency","mentionTime":"2023-11-14T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":923559387,"surveyKey":"5875916420","source":"THPG Transparency","mentionTime":"2023-11-10T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":917597479,"surveyKey":"5858100905","source":"THPG Transparency","mentionTime":"2023-11-07T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":911893862,"surveyKey":"5830860469","source":"THPG Transparency","mentionTime":"2023-11-02T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"documentId":908022096,"surveyKey":"5787203842","source":"THPG Transparency","mentionTime":"2023-10-31T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.03}},{"documentId":908067132,"surveyKey":"5820162190","source":"THPG Transparency","mentionTime":"2023-10-31T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":902865128,"surveyKey":"5802978748","source":"THPG Transparency","mentionTime":"2023-10-28T05:00:00Z","comment":{"commentId":1279078736,"wordCount":40,"comment":"My primary care physician is sensitive, caring, and especially good at taking my own wishes into consideration when creating my plan of care. They take time to review the treatment I have received from the specialists on my treatment team."},"ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"documentId":898292675,"surveyKey":"5764395918","source":"THPG Transparency","mentionTime":"2023-10-26T05:00:00Z","comment":{"commentId":1279079088,"wordCount":24,"comment":"Dr Palacios listens to my concerns & gives me recommendations that are helpful. I like that she really listens & pays attention to me."},"ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":898292675,"surveyKey":"5764395918","source":"THPG Transparency","mentionTime":"2023-10-26T05:00:00Z","comment":{"commentId":1279079089,"wordCount":23,"comment":"The staff seem to be very efficient with the office & taking care of patients as well as friendly, making me feel welcome."},"ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":891467473,"surveyKey":"5775005128","source":"THPG Transparency","mentionTime":"2023-10-23T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":891432336,"surveyKey":"5775001827","source":"THPG Transparency","mentionTime":"2023-10-23T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":891386083,"surveyKey":"5769650754","source":"THPG Transparency","mentionTime":"2023-10-23T05:00:00Z","comment":{"commentId":1279079416,"wordCount":2,"comment":"Good experience"},"ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"documentId":891386083,"surveyKey":"5769650754","source":"THPG Transparency","mentionTime":"2023-10-23T05:00:00Z","comment":{"commentId":1279079417,"wordCount":2,"comment":"Good experience"},"ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"documentId":880963995,"surveyKey":"5775014161","source":"THPG Transparency","mentionTime":"2023-10-21T05:00:00Z","comment":{"commentId":1279079674,"wordCount":30,"comment":"Dr. Palacio ALWAYS listen to my concerns and offer solutions. If this is something out of her expertise she recommends out doctor's and provide their contact info for my convenience."},"ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":880963995,"surveyKey":"5775014161","source":"THPG Transparency","mentionTime":"2023-10-21T05:00:00Z","comment":{"commentId":1279079673,"wordCount":10,"comment":"I have not complaints about my treatment in the office."},"ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"documentId":878050877,"surveyKey":"5758400771","source":"THPG Transparency","mentionTime":"2023-10-20T05:00:00Z","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}}],"PGSealOfIntegrity":{"dataIntegrity":{"horizontal":{"darkBackground":{"png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL_WHITE.png"},"lightBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL.png"},"darkBackgroundHighResolution":{"png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL_WHITE/highresolution.png"}},"stacked":{"darkBackground":{"png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/STACKED/PG_EMBLEM_STACKED_WHITE.png"},"lightBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/STACKED/PG_EMBLEM_STACKED.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/STACKED/PG_EMBLEM_STACKED.png"}}},"sealOfIntegrity":{"darkBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_HIGH_REZ.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_HIGH_REZ.png"},"lightBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_BW_HIGH_REZ.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_BW_HIGH_REZ.png"}}},"ratings":[]}],"filter":{"clientId":"thr","entityId":1281216,"scrollKey":"439e572dd731bae206038167df1a638908eebb12702065d0a8125ef9e00aebf1","person":true,"fromDate":null,"toDate":null,"period":{"to":"2023-12-02T23:59:59Z","from":"2023-07-05T00:00:00Z"},"days":150,"minThreshold":0,"minRatingCount":30,"minSurveyCount":0,"minWordCount":0,"showReviews":true,"showRatings":true,"showToneCategory":false,"showVarName":false,"pgVendor":true,"perPage":20,"configVersion":"v2","sourceProductId":1}},"careTeamString":"","isMDDO":true,"isPrimaryCare":true,"isTHPG":true,"showBreezeCrossSell":true,"shortName":"Dr. Palacio","isRatingsPlural":true,"isReviewsPlural":true,"displayPrimarySpecialties":"