Jon Anderson Payne, MD
A member of Texas Health Physicians Group
Jon Anderson Payne, MD
Family Medicine
Sports Medicine
Offers Video Visits
Texas Health Family Care 5501 Gordon-Smith Road
Ste 500
Rowlett, TX 75089
Ste 500
Rowlett, TX 75089
About Me
Specialties
Family Medicine
Sports Medicine
Hospital Affiliations
Texas Health Dallas
Gender
M
Languages
English
Education
Texas Tech University HSC El Paso Program - Family Medicine/Sports Medicine - Fellowship - 2020
Methodist Health System Dallas - Family Practice Program - Residency - 2019
Texas Tech University Health Science Center - Medical Education - 2016
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Better Health Chip Medicaid
Aetna Better Health Star Plans Medicaid
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Cigna Commercial
Cook Childrens Medicaid
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicare Dallas
Medicare Railroad
Medicare Rest Of Texas
Medicare Tarrant
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
PHCS Multiplan
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
TriWest VA (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
WellPoint Medicaid
WellPoint Medicare Adv
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
Rate provider 0-10Recommend this provider officeProvider showed concernProvider explained things clearlyProvider discussed treatment optionsProvider included you in decisionsEase of scheduling appointmentsEase of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.9 out of 5 (153 Ratings, 57 Comments)
Apr 2026They GREAT people- they do there jobs very well--Happy and Bubble Good feeling when you go inApr 2026Very goodApr 2026Good experienceApr 2026Good experience.Apr 2026Was fast and friendly.Apr 2026Dr Payne is greatApr 2026They are like a well oiled machine.Apr 2026Very informative and great suggestions for follow up.Apr 2026It seems to be a seamless process .Apr 2026I have been a patient here for many years and I must say the staff upon arrival is superior compared to how you were greeted some years back. Please give them some extra praise for improving this area. First impressions set the tone for any visit.Apr 2026Pleasant visitApr 2026Very efficientApr 2026Very good experienceApr 2026The overall experience was great...but it always has been great!Apr 2026Nurse [...] and Dr. Payne always listens and I trust them.Apr 2026Great serviceApr 2026Very good, love the people, courteous and respectful. Very helpful as well.Mar 2026GoodMar 2026It was a good experience quick,fast and thouroughMar 2026SweetMar 2026In and out great Dr.nurse etc.Mar 2026Dr. Payne and [...] listen and ask relevant questions regarding my health concerns.Mar 2026Dr. Payne and his nurse [...] are always laser focused regarding any health issue I am experiencing. Let's just put this in the always very good category.Mar 2026I appreciate the fast service.Mar 2026Dr. Payne listened to my situation, and provided a solution and answered questions.Mar 2026GoodMar 2026GoodMar 2026Excellent staff and Dr. Payne is an excellent physician. Answers my questions and very responsive to my concerns.Mar 2026The whole staff is extremely kind and very professional. The phlebotomist is amazing! I have tiny veins and she quickly and efficiently hit the vein, drew my blood, and was finished. I've had so many experiences where it took the phlebotomist several tries; she's the best!!!Feb 2026I felt listened to by all care providers, including office staff, nurse, doctor and lab!Feb 2026Dr. Payne is great!Feb 2026All of the staff at this location are very courteous and professional!Feb 2026Great doctorFeb 2026Every thing was very goodFeb 2026The nurse helped find a place that would take our insurance for a walkerFeb 2026The staff was very helpful and polite.Feb 2026The doctor was very informative and answered all my questions and concerns.Feb 2026I love my care team!!Can always call for answers.I have a good relationship with team.Feb 2026Like how they follow up on your health.Jan 2026All my needs were met.Jan 2026Dr. Payne and his staff are fantastic listeners and they leave you feeling like you haven't wasted your breath.Jan 2026Both myself and my wife have always had positive experience with Dr. Payne and has a wonderful staff. A personal shout out to […] as she was one of the main reasons we stuck with this practice after […] retired. Dr. Payne has been fantastic to myself and my wife, and I look forward to many more years. Have you seen his fantastic Services.Jan 2026Really fantastic care!Jan 2026Everyone worked great wirh each other to care for me!Jan 2026Dr. Payne is amazing and so is his nurse […] . They both listen to my issues and show real concern.Jan 2026Doctor Payne was very concerned about by breathing and also the swelling in my right ankleJan 2026Doctor Payne ask that I call him back in a few days to let him know how I was doingJan 2026Excellent experience.Jan 2026Starting 2026 off right! The staff at Texas Health[…] were friendly and professional, from front office to lab and medical assistant. My first visit with the doctor went smoothly. So far, so good!Jan 2026Everything flowed like a well oiled machine.Jan 2026Listen to my problems concerning my health and was very knowledgeable about what medication's to prescribe for me.Jan 2026Dr. Payne was attentive and quick to ease my concernsJan 2026Always a good experience.Jan 2026[…] at the front office is wonderful.Jan 2026PA is always very attentive to my questions and/or concerns. Friendly as well as professional. Doctor is always open for discussion about my concerns or questions.Jan 2026Great experience. Was taken care of professionally but with care and concern. Very pleased!Jan 2026Was very pleased to meet Dr Payne and was greatly pleased with his care. I usually see Dr Parker but he was not available. It's nice to have a good option.