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0-10","value":4.7,"responseCount":84},{"name":"Recommend this provider office","value":4.6,"responseCount":84},{"name":"Provider showed concern","value":4.7,"responseCount":84},{"name":"Provider explained things clearly","value":4.7,"responseCount":83},{"name":"Provider discussed treatment options","value":4.7,"responseCount":82},{"name":"Provider included you in decisions","value":4.7,"responseCount":82},{"name":"Ease of scheduling appointments","value":4.7,"responseCount":85},{"name":"Ease of contacting","value":4.7,"responseCount":85}]},"comments":[{"id":1671794678,"surveyKey":"9354062126","source":"THPG Transparency","mentionTime":"2025-06-27T05:00:00Z","wordCount":14,"comment":"Excellent Dr. [...] assistant Claudia is extremely professional and knowledgeable of her profession!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1671794679,"surveyKey":"9354062126","source":"THPG Transparency","mentionTime":"2025-06-27T05:00:00Z","wordCount":35,"comment":"The doctors assistant, Claudia Guillen was an excellent professional to talk to and she listened and gave me excellent advice on what to do and where we should go from here on all issues discussed!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1671797215,"surveyKey":"9267294536","source":"THPG Transparency","mentionTime":"2025-06-17T05:00:00Z","wordCount":57,"comment":"Ms. Guillen, by far, has been the most knowledgeable and professional caregiver (patient/doctor) in this office. Her experience shows by her ability to diagnose and address patient issues (presenting). I felt completely comfortable with her expertise (experience) upon addressing my severe pain and her listening skills -- she listened intently and then diagnosed and suggested treatments.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671798110,"surveyKey":"9282877331","source":"THPG Transparency","mentionTime":"2025-06-13T05:00:00Z","wordCount":23,"comment":"NP was very thorough but never rushed. She listened to my concerns and provided various treatment schedules. Her manner inspired confidence and caring.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766955,"surveyKey":"9153379281","source":"THPG Transparency","mentionTime":"2025-05-28T05:00:00Z","wordCount":12,"comment":"They got me back in a timely manner and addressed my issues .","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766956,"surveyKey":"9153379281","source":"THPG Transparency","mentionTime":"2025-05-28T05:00:00Z","wordCount":62,"comment":"I had been asking drs to help me to run test or something I thought I had hashimotos. I didn't have to mention it to her. When I started telling her how I felt she mentioned it and ran test. I finally found someone who listens and is trying to help me. She is very friendly and has a great bedside manner","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766614,"surveyKey":"9171795863","source":"THPG Transparency","mentionTime":"2025-05-27T05:00:00Z","wordCount":24,"comment":"I am very impressed with care I am receiving from Dr. Claudia. She's listens and is very easy to talk to, I feel comfortable.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760769,"surveyKey":"9034397038","source":"THPG Transparency","mentionTime":"2025-05-04T05:00:00Z","wordCount":14,"comment":"Really listened, was efficient and I was told to return if systems don't improve","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179121,"surveyKey":"8944699840","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":12,"comment":"The PA is saw was excellent. I believe her name was Claudia.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179108,"surveyKey":"8950482177","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":15,"comment":"Staff members worked together as a cohesive group which made for a very positive environment","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179109,"surveyKey":"8950482177","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":8,"comment":"Information clearly explained and all questions answered thoroughly","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179578,"surveyKey":"8944606780","source":"THPG Transparency","mentionTime":"2025-04-17T05:00:00Z","wordCount":2,"comment":"Excellent provider","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179579,"surveyKey":"8944606780","source":"THPG Transparency","mentionTime":"2025-04-17T05:00:00Z","wordCount":3,"comment":"It was excellent","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635182945,"surveyKey":"8862977489","source":"THPG Transparency","mentionTime":"2025-04-05T05:00:00Z","wordCount":36,"comment":"This was my 1st visit with Claudia and I liked her VERY much! She was so easy to talk to and very friendly. Also, she immediately understood my concerns. I had a great visit with her!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.63}},{"id":1635182896,"surveyKey":"8850285738","source":"THPG Transparency","mentionTime":"2025-04-05T05:00:00Z","wordCount":10,"comment":"The doctor was very helpful with meeting my needs.The","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635182897,"surveyKey":"8850285738","source":"THPG Transparency","mentionTime":"2025-04-05T05:00:00Z","wordCount":9,"comment":"The doctor listened and took care of my concerns.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635183902,"surveyKey":"8850309747","source":"THPG Transparency","mentionTime":"2025-04-02T05:00:00Z","wordCount":23,"comment":"Awesome experience! Everyone is so nice and accommodating. The np listens and answered all my questions couldn't have asked for a better visit!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615958586,"surveyKey":"8781617828","source":"THPG Transparency","mentionTime":"2025-03-23T05:00:00Z","wordCount":19,"comment":"This was my first visit with the physician assistant. She was informative and thorough. This was a good experience.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1615955487,"surveyKey":"8671216971","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":13,"comment":"Waited over 30 min in the exam room - no apology or explanation","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":2.75}},{"id":1615955488,"surveyKey":"8671216971","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":7,"comment":"Staff was unwelcoming and less than friendly","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":2.75}},{"id":1615955479,"surveyKey":"8671221425","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":10,"comment":"She Is an excellent concerned, nurse practitioner with valuable advice","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.29}},{"id":1615955480,"surveyKey":"8671221425","source":"THPG 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Texas Christian University School of Nursing - Undergraduate - 2006
Bio
Certified family nurse practitioner Claudia Guillen has worked in the area of family medicine since 2022. She has an additional six years of experience caring for adult patients in one of Fort Worth’s federally qualified community health centers (FQHCs), where she collaborated with physicians to treat patients with acute and chronic kidney disease, renal disease, hypertension and other health concerns.
Claudia earned her bachelor’s degree in nursing from Texas Christian University in Fort Worth. She graduated with her master’s degree in nursing from Walden University in Minneapolis, Minn. She is a member of the American Association of Nurse Practitioners and Texas Nurse Practitioners organizations. Claudia speaks fluent Spanish.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Better Health Chip Medicaid
Aetna Better Health Star Plans Medicaid
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Cook Childrens Medicaid
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicare Railroad
Medicare Tarrant
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
PHCS Multiplan
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
WellPoint Medicaid(Formerly Amerigroup)
WellPoint Medicare Adv(Formerly Amerigroup)
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
4.7
Rate provider 0-10
4.6
Recommend this provider office
4.7
Provider showed concern
4.7
Provider explained things clearly
4.7
Provider discussed treatment options
4.7
Provider included you in decisions
4.7
Ease of scheduling appointments
4.7
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.7 out of 5 (85 Ratings, 25 Comments)
4.9
Jun 2025
Excellent Dr. [...] assistant Claudia is extremely professional and knowledgeable of her profession!!
4.9
Jun 2025
The doctors assistant, Claudia Guillen was an excellent professional to talk to and she listened and gave me excellent advice on what to do and where we should go from here on all issues discussed!!
5.0
Jun 2025
Ms. Guillen, by far, has been the most knowledgeable and professional caregiver (patient/doctor) in this office. Her experience shows by her ability to diagnose and address patient issues (presenting). I felt completely comfortable with her expertise (experience) upon addressing my severe pain and her listening skills -- she listened intently and then diagnosed and suggested treatments.
5.0
Jun 2025
NP was very thorough but never rushed. She listened to my concerns and provided various treatment schedules. Her manner inspired confidence and caring.
5.0
May 2025
They got me back in a timely manner and addressed my issues .
5.0
May 2025
I had been asking drs to help me to run test or something I thought I had hashimotos. I didn't have to mention it to her. When I started telling her how I felt she mentioned it and ran test. I finally found someone who listens and is trying to help me. She is very friendly and has a great bedside manner
5.0
May 2025
I am very impressed with care I am receiving from Dr. Claudia. She's listens and is very easy to talk to, I feel comfortable.
5.0
May 2025
Really listened, was efficient and I was told to return if systems don't improve
5.0
Apr 2025
The PA is saw was excellent. I believe her name was Claudia.
5.0
Apr 2025
Staff members worked together as a cohesive group which made for a very positive environment
5.0
Apr 2025
Information clearly explained and all questions answered thoroughly
5.0
Apr 2025
Excellent provider
5.0
Apr 2025
It was excellent
4.6
Apr 2025
This was my 1st visit with Claudia and I liked her VERY much! She was so easy to talk to and very friendly. Also, she immediately understood my concerns. I had a great visit with her!
5.0
Apr 2025
The doctor was very helpful with meeting my needs.The
5.0
Apr 2025
The doctor listened and took care of my concerns.
5.0
Apr 2025
Awesome experience! Everyone is so nice and accommodating. The np listens and answered all my questions couldn't have asked for a better visit!
5.0
Mar 2025
This was my first visit with the physician assistant. She was informative and thorough. This was a good experience.
2.8
Mar 2025
Waited over 30 min in the exam room - no apology or explanation
2.8
Mar 2025
Staff was unwelcoming and less than friendly
4.3
Mar 2025
She Is an excellent concerned, nurse practitioner with valuable advice
4.3
Mar 2025
Claudia Guillen was an excellent nurse practitioner that showed Genuine Concern about my condition and offered valuable advice