Rachel Wai, MD
A member of Texas Health Physicians Group
Rachel Wai, MD
Family Medicine
Offers Video Visits
Texas Health Family Care 101 Crown Point Blvd
Ste 200
Willow Park, TX 76087
Ste 200
Willow Park, TX 76087
About Me
Specialties
Family Medicine
Hospital Affiliations
Texas Health Fort Worth
Texas Health Southwest Fort Worth
Gender
F
Languages
English
Education
Texas Tech University (Permian Basin) Program - Residency - 2023
Texas Tech University Health Science Center - Medical Education - 2020
Bio
Dr. Rachel Wai is board-certified in family medicine. Her areas of clinical focus include women’s health services, therapeutic lifestyle interventions for the treatment of chronic conditions and care for the aging population. Dr. Wai’s passion for providing lifestyle medicine services comes from prioritizing preventative health care and self-care education for the treatment of disorders caused by lifestyle factors, including obesity and mental health concerns.
Dr. Wai earned her medical degree from the Texas Tech University Health Sciences Center in Lubbock. She completed her family medicine residency through Texas Tech Family Medicine Permian Basin in Odessa. Dr. Wai speaks fluent Spanish.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Better Health Chip Medicaid
Aetna Better Health Star Plans Medicaid
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Cook Childrens Medicaid
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicaid Rest Of Texas
Medicare Railroad
Medicare Rest Of Texas
Medicare Tarrant
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
PHCS Multiplan
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
Tricare Humana Military
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
WellPoint Medicaid(Formerly Amerigroup)
WellPoint Medicare Adv(Formerly Amerigroup)
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
Rate provider 0-10Recommend this provider officeProvider showed concernProvider explained things clearlyProvider discussed treatment optionsProvider included you in decisionsEase of scheduling appointmentsEase of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.8 out of 5 (129 Ratings, 53 Comments)
Jun 2025Dr. Wai and her staff provide a very good experienceJun 2025A very good experienceJun 2025First time there and was extremely pleased!Jun 2025I am very pleased with the Nurses and Dr. Wai. They Was very attentive to my needs and were comforting to me. I feel I have found the right place to care for me and my medical concerns. Thank youJun 2025Dr. Wai was very professional yet personal.Jun 2025Dr. Wai was prepared for my visit and listened to my concerns. She is very knowledgable and good at her profession!Jun 2025Excellent!Jun 2025Excellent experience!! Staff made me feel comfortable and listened to my concerns.Jun 2025Very happy with our first visit.Jun 2025Dr. Wai was everything I was hoping for in a physician. She has a voice that my husband can hear. She seems to be intelligent. And she seems caring. We were both impressed. I think we have a new doctor we'll be going to for a while. Thank-you.Jun 2025I have not been as pleased with an office and my doctor in a long time as I am with Dr. Wai's office and her care for me.Jun 2025Absolutely wonderful staff!May 2025The nurse and doctor were amazingMay 2025I've been sick on and off over the last couple of years, the aputation was a scary time for me not knowing what was going to happen to me going forward, the doctors and nurses were so wonderful and reasuring .May 2025Dr Wai is an excellent provider and is genuine in her concern for my care and well being. Her staff is also top notch.May 2025They are all so friendly to me and I feel good when I am at your office. Thanks to all!May 2025My provider was very attentive to my needsMay 2025Very polite, caring, and efficientMay 2025Dr. Wai is a great listener and is very easy to communicate with. Her bedside manner enhances the doctor patient relationship.May 2025Pleasant. One of the best I have hadMay 2025Great careMay 2025Dr. Wai is excellent. She is thorough and caring. [...]Apr 2025The environment in this office improved a lot! Employees are polite and paying attention to the patients.Apr 2025Dr. Wai is so polite and professional! She listen and pay attention to my symptoms. Great doctor!Apr 2025Everyone from the receptionist to the nurse were excellent. As well as Dr. Rachel Wai.Apr 2025Everyone was very friendly & understanding of.Apr 2025I really like Dr. Wai. She is always professional, helpful, listens to to my Issues and recommends gives suggestions to address the isues.Apr 2025Dr. Wai and her staff are amazing. I'm very glad she is my primary care physician.Apr 2025All goodApr 2025Listened to my problem and explained treatment for problem and ordered meds to remedy problem.Apr 2025Staff was very helpful,provided information, directions to next location for my examination.Apr 2025Very impressive and knowledgeable informative, listened to me gave me possible solutions.Apr 2025GoodApr 2025GoodApr 2025Very good as usual.Apr 2025Excellent experience!!Apr 2025Dr. Wai Is very thorough and takes the time to listen. The nursing assistant was and always is very pleasant To work with.Apr 2025Beautiful building great service.Apr 2025Everyone friendlyApr 2025Excellent experence. Very impressed! Loved Dr. Wei.Apr 2025Very good. Explained all aspects of conditions and procedures. Very informative.Apr 2025I love Dr. Wai! She is focused on my care, physical and mental health and helping me reach my health goals.Apr 2025Every person I spoke with was very pleasant and very friendly.Apr 2025There was not one person that did not complement something to me or about me. They made me feel welcomed and comfortable.Mar 2025The staff was very nice and efficient. The offices were very well maintained and clean.Mar 2025This was a 1st time patient appointment. Dr Wai seemed very intelligent. Had reviewed my records. She was extremely professional, yet friendly and a good listener. Very thorough and made me feel happy to have her as my doctor whom I feel I can trust.Mar 2025Very pleasant and knowledgeableMar 2025Dr Wai is great!!! She has excellent communication skills, is very intelligent, gives a very thorough assessment of one's condition and then thoroughly explains her recommendations to the patient. I am very comfortable with her and have great confidence in her professional ability.Mar 2025Excellent provider!Mar 2025The receptionist was very professional and kind the nurses were very nice and kind and compassionate. The phlebotomist was very kind. Everyone was very compassionate and friendly.Mar 2025Dr. Rachel Wai is an amazing doctor very compassionate, understanding and caring. I am so blessed to have her as my doctor.Mar 2025Very good service.Mar 2025Very good service.