Rachel Wai, MD
A member of Texas Health Physicians Group
Rachel Wai, MD
Family Medicine
Offers Video Visits
Texas Health Family Care 101 Crown Point Blvd
Ste 200
Willow Park, TX 76087
Ste 200
Willow Park, TX 76087
About Me
Specialties
Family Medicine
Hospital Affiliations
Texas Health Fort Worth
Texas Health Southwest
Gender
F
Languages
English
Education
Texas Tech University (Permian Basin) Program - Residency - 2023
Texas Tech University Health Science Center - Medical Education - 2020
Bio
Dr. Rachel Wai is board-certified in family medicine. Her areas of clinical focus include women’s health services, therapeutic lifestyle interventions for the treatment of chronic conditions and care for the aging population. Dr. Wai’s passion for providing lifestyle medicine services comes from prioritizing preventative health care and self-care education for the treatment of disorders caused by lifestyle factors, including obesity and mental health concerns.
Dr. Wai earned her medical degree from the Texas Tech University Health Sciences Center in Lubbock. She completed her family medicine residency through Texas Tech Family Medicine Permian Basin in Odessa. Dr. Wai speaks fluent Spanish.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Better Health Chip Medicaid
Aetna Better Health Star Plans Medicaid
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Cook Childrens Medicaid
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicaid Rest Of Texas
Medicare Railroad
Medicare Rest Of Texas
Medicare Tarrant
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
PHCS Multiplan
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
WellPoint Medicaid
WellPoint Medicare Adv
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
Rate provider 0-10Recommend this provider officeProvider showed concernProvider explained things clearlyProvider discussed treatment optionsProvider included you in decisionsEase of scheduling appointmentsEase of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.8 out of 5 (128 Ratings, 50 Comments)
Aug 2025The doctor and staff were very kind, caring and professional. I appreciate all of them. This was my first visit.Aug 2025Best medical experience I've had in 50+ years.Aug 2025My daughter loves Dr.Wai, she very easy for my daughter to talk to.Aug 2025Excellent serviceAug 2025ExcellentAug 2025GoodAug 2025Friendly and kindAug 2025I have already recommended Dr. Wai to several of my friends and some have already scheduled appointments with her and love her as well.Aug 2025I saw Dr. Rachel Wai and would refer her over and over again. [...]Aug 2025I will be changing my son's PCP to Dr. Wai. She is awesome. [...]Aug 2025Dr Wai was great. Listens to the patients needsAug 2025Dr. Wai is an amazing doctor. She listens and makes a plan.Aug 2025I have not been to a primary care provider for a long time due to my trypanophobia. The care I received from the Dr and all staff was great and lI ook forward to my next visit.Aug 2025I have always had a wonderful experience with Texas health, they have been good to me over the years and saved me many times, I can not fault them , I wish I could take everyone home with me I love these wonderful people.Aug 2025Sometimes it may take a while to find what's wrong but they always cared and worked together to find the solution what was wrong.Aug 2025No bad experiencesAug 2025All goodJul 2025A very pleasant visit. She was friendly and smiling. Put me at easeJul 2025I was given an appointment on same day . After P.A. Took vitals , checked my meds.Jul 2025Dr. Wai after exam and diagnosis perscribed meds , corrected an issue with one and at my request for an injection to speed up process agreed. Her parting words to let her know if problem persists.Jul 2025My Doctor really listen to all my concerns tank you Dr WaiJul 2025Very good experienceJul 2025Very goodJul 2025Best doctor I've had in a very long time and absolutely love the assistant and front office as well.Jul 2025I am very please with the office staff and delighted with the care Dr Wai gave me. I was considering changing to a doctor closer to my home, but after the great care I received yesterday, I'm sticking with you!Jul 2025Very goodJul 2025GreatJul 2025GoodJul 2025EVERYONE WAS VERY FRIENDLY AND MADE US FEEL COMFORTABLE WITH A NEW PHYSICIAN.Jul 2025Good - easy to talk with / easy to connect withJul 2025Very good - I needed explanation of results of lab tests ! Made new appointment for explanations!Jul 2025I absolutely loved all of the staff at this office and the doctor was so kind and empathetic. Very thankful for this office.Jul 2025All the medical staff I interfaced were courteous, and friendly.Jul 2025Dr Wai is one of the best doctors I've been to. She's compassionate, thorough, knowledgeable, and respectful. I trust her judgement and recommendations about my healthcare.Jun 2025A very good experienceJun 2025Dr. Wai and her staff provide a very good experienceJun 2025First time there and was extremely pleased!Jun 2025I am very pleased with the Nurses and Dr. Wai. They Was very attentive to my needs and were comforting to me. I feel I have found the right place to care for me and my medical concerns. Thank youJun 2025Dr. Wai was very professional yet personal.Jun 2025Dr. Wai was prepared for my visit and listened to my concerns. She is very knowledgable and good at her profession!Jun 2025Excellent experience!! Staff made me feel comfortable and listened to my concerns.Jun 2025Excellent!Jun 2025Dr. Wai was everything I was hoping for in a physician. She has a voice that my husband can hear. She seems to be intelligent. And she seems caring. We were both impressed. I think we have a new doctor we'll be going to for a while. Thank-you.Jun 2025Very happy with our first visit.Jun 2025I have not been as pleased with an office and my doctor in a long time as I am with Dr. Wai's office and her care for me.Jun 2025Absolutely wonderful staff!May 2025The nurse and doctor were amazingMay 2025I've been sick on and off over the last couple of years, the aputation was a scary time for me not knowing what was going to happen to me going forward, the doctors and nurses were so wonderful and reasuring .May 2025Dr Wai is an excellent provider and is genuine in her concern for my care and well being. Her staff is also top notch.May 2025They are all so friendly to me and I feel good when I am at your office. Thanks to all!