Pamela Uy Cruz, MD
A member of Texas Health Physicians Group
Pamela Uy Cruz, MD
Internal Medicine
Offers Video Visits
Texas Health Family Care 751 Hebron Parkway
Suite 100
Lewisville, TX 75057
Suite 100
Lewisville, TX 75057
About Me
Specialties
Internal Medicine
Hospital Affiliations
Texas Health Allen
Gender
F
Languages
Tagalog
Cebuano
English
Education
Veterans Memorial Medical Center-Quezon City - Internship - 1992
University of the East - Medical Education - 1991
Brooklyn Hospital Center Residency Program - Residency - 1996
Bio
Dr. Pamela Cruz is board-certified in internal medicine. She grew up in the Philippines and has worked in community health and adult medicine. Dr. Cruz places a priority on providing quality wellness and disease prevention strategies, healthy-lifestyle education, and risk assessments for patients 18 and up.
Dr. Cruz earned her medical degree from the University of East College of Medicine in Quezon City, Philippines. She completed her internal medicine residency at the Brooklyn Hospital Center in Brooklyn, New York. Dr. Cruz is married with two children. She and her family have lived in the area since 2001.
Dr. Cruz earned her medical degree from the University of East College of Medicine in Quezon City, Philippines. She completed her internal medicine residency at the Brooklyn Hospital Center in Brooklyn, New York. Dr. Cruz is married with two children. She and her family have lived in the area since 2001.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Medicare Adv
Aetna TX HealthAetna
Ambetter-ACA/Marketplace
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Care N Care Medicare Adv
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Coventry First Health
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana ChoiceCare Commercial
Humana HMO PPO Medicare Adv
Medicare Dallas
Medicare Railroad
Medicare Rest Of Texas
Medicare Tarrant
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
PHCS Multiplan
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
TriWest (BCBS)
Tricare Humana Military
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
Rate provider 0-10Recommend this provider officeProvider showed concernProvider explained things clearlyProvider discussed treatment optionsProvider included you in decisionsEase of scheduling appointmentsEase of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.8 out of 5 (184 Ratings, 61 Comments)
Feb 2024Good seeFeb 2024GoodFeb 2024Excellent in patient's health , diagnosis and treatment.Feb 2024Very professional and respectful in patient's care.Feb 2024The nurse and Dr. Cruz were very helpful in assisting me with my medical needs.Feb 2024AWESOMEFeb 2024Dr Cruz is always pleasent, caring and mostly she is extremely thorough. I'm completely satisfied at this time with her services.Feb 2024Looking forward to having Dr.Cruz as our family physician for many years to come.Feb 2024Dr. Cruz is the best!!Feb 2024Take the time to provide very clear explanation on condition and treatmentFeb 2024Very efficient thorough care to ensure patient is well taken caredFeb 2024Have always a good exampleFeb 2024My experience is always goodFeb 2024Dr. Cruz is the best!Feb 2024Very quick to respond and answered all my questionsFeb 2024Dr. Cruz is always informative, committed to listening, personable and supportive. I enjoy having her as my physician because I know she's thorough, highly educated and experienced. She will ensure you receive the proper and correct treatment.Feb 2024The staff is always pleasant and willing to assist.Feb 2024I feel totally left out of the process.Feb 2024The whole experience was very positiveFeb 2024The staff worked as a team. From the time I registered into the facility until I was released all personnel were. pleasant and helpfulJan 2024This my second visit with Dr Cruz. She has been very thorough and has spent adequate time with me. She never appears to be rushing to another patient. My nurse was great and explained what she was doing.Jan 2024All very good.Jan 2024Staff always works together well.Jan 2024Good service very fastJan 2024Very friendly listen to what you have to say Dr. Cruz gives great adviceJan 2024Great experienceJan 2024Excellent!Jan 2024GoodJan 2024Good experienceJan 2024It's was a good experienceJan 2024Very GoodJan 2024Dr. Pamela Cruz and staff is very Good she is very Good DoctorJan 2024Good experiencesJan 2024Dr Cruz is always attentive and personable. I have used her for decades!Jan 2024Medical assistant is not very personable and seemed dissatisfied with her job.Jan 2024Great staff. Great Dr. Listen and cares!Jan 2024Dr. Cruz conducted my physical satisfactorily. She tends to talk a lot about herself and doesn't ask me questions about myself. She seldom seems very interested in how I'm doing. I do like that she is non-shaming.Jan 2024Everyobe was courteous and knowledgeableJan 2024Dr. Cruz was mindful of my issue with a sore that wasn't healing. Advised me to see my spine doctor.Jan 2024I usually have problems with blood draws and she only had to try two times. Usually it takes several tries.Jan 2024I've always loved the care my provider gives. Staff is great & communication is always thorough.Jan 2024[...] is very professional, compassionate, friendly, caring, welcoming, thorough, and organized. She explains each vital sign she's going to perform & gives the results. Dr. Cruz is exceptional, professional, welcoming, personable, empathetic, knowledgeable, calming, up to date, remembers my background/health, concerned for details of my health issues, understanding, stays current to collaborate w/my many other Physicians, explains/demonstrates in detail health care plans answering all of my questions, and provides the highest standard of care :)Jan 2024Great TEAM workJan 2024Pleased with everything except for the temperature in the waiting room. I left my coat on but was still very cold. Even the front desk workers were wearing sweaters or coatsDec 2023Dr. Cruz, is one of the best primary doctors I have ever had. She doesn't try to take care of everything herself. She is willing to send you to a specialized doctor if she thinks you need it she's very knowledgeable and well organized.Dec 2023I don't know what goes on behind-the-scenes that everything gets done in a timely manner.Dec 2023Dr Cruz is excellent and I have recommended her to colleagues.Dec 2023All my questions were addressed!Dec 2023EACH PERSON THAT CARED FOR ME WERE VEY CARING!Dec 2023I recommended my wife to Dr. Cruz.Dec 2023Since moving to this area in Texas it took me awhile to find a doctor like DR. Cruz. She is awesomeDec 2023Dr Cruz is very dismissive when discussing issues with my health. If you offer up things that could be a factor to how you're feeling she brushes it off. I felt that anything I would say she would have something back to say to dismiss what I said. She doesn't offer a safe or comfortable space to express what is going on with your health. She doesn't want any additional input from the person who's experiences the pain 24/7. I feel every time I come in I get no answers to what I am expressing I am experiencing. Also couldn't get my prescription filled because the instructions were sent in incorrectly and the pharmacy couldn't get ahold of the office. It wasn't until I had to step in because I am in severe pain from [...] to get answers. I will be looking for a new primary care physicianDec 2023As I stated before I will be looking for a new doctor. There is a reason my whole family has left Dr. Cruz for new doctors.Dec 2023Doctor was wonderful and high qualityDec 2023Very efficientNov 2023Dr Cruz really listens! She's very thorough with her examination and questions and not quick to diagnose. Takes ample time to answer and provide needed careNov 2023DR. CRUZ IS AN EXCELLENT PHYSICIAN. I FEEL FORTUNATE TO HAVE FOUND HER.Nov 2023So far I am happy with the providerNov 2023Very pleased with the services and the staff are very helpful and professionalNov 2023Good experienceNov 2023Good experience