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Thank you for your care today and in the past","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763070,"surveyKey":"9101829728","source":"THPG Transparency","mentionTime":"2025-05-13T05:00:00Z","wordCount":7,"comment":"The visit and explanations very well done!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1653763071,"surveyKey":"9101829728","source":"THPG Transparency","mentionTime":"2025-05-13T05:00:00Z","wordCount":3,"comment":"Very well organized!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1635176416,"surveyKey":"8985608243","source":"THPG Transparency","mentionTime":"2025-04-29T05:00:00Z","wordCount":1,"comment":"Excellent","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635176928,"surveyKey":"8997860611","source":"THPG Transparency","mentionTime":"2025-04-26T05:00:00Z","wordCount":2,"comment":"All good!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.86}},{"id":1635176929,"surveyKey":"8997860611","source":"THPG Transparency","mentionTime":"2025-04-26T05:00:00Z","wordCount":2,"comment":"Very good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.86}},{"id":1635176886,"surveyKey":"8856711477","source":"THPG Transparency","mentionTime":"2025-04-26T05:00:00Z","wordCount":4,"comment":"They were very patient.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":3.3}},{"id":1635177277,"surveyKey":"8991755967","source":"THPG Transparency","mentionTime":"2025-04-25T05:00:00Z","wordCount":8,"comment":"All staff I met were friendly and careing.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177278,"surveyKey":"8991755967","source":"THPG Transparency","mentionTime":"2025-04-25T05:00:00Z","wordCount":10,"comment":"My time with the provider was reassuring and very personable.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177253,"surveyKey":"8991757823","source":"THPG Transparency","mentionTime":"2025-04-25T05:00:00Z","wordCount":6,"comment":"She was clear, compassionate and caring","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.83}},{"id":1635177678,"surveyKey":"8971181170","source":"THPG Transparency","mentionTime":"2025-04-24T05:00:00Z","wordCount":7,"comment":"Great people at this office very helpful","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635178063,"surveyKey":"8978702525","source":"THPG Transparency","mentionTime":"2025-04-23T05:00:00Z","wordCount":6,"comment":"Love this office! Everyone is terrific!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635178670,"surveyKey":"8944685133","source":"THPG Transparency","mentionTime":"2025-04-20T05:00:00Z","wordCount":10,"comment":"Very professional. Ensured I understood all areas concerning my visit.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635178894,"surveyKey":"8950482572","source":"THPG Transparency","mentionTime":"2025-04-19T05:00:00Z","wordCount":4,"comment":"Always a good experience.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179286,"surveyKey":"8950524630","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":21,"comment":"Very easy to talk with and explain what she was going to help me with. Really easy, made me feel calm.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.7}},{"id":1635179287,"surveyKey":"8950524630","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":15,"comment":"All were so nice made me feel welcome and they were very calm and friendly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.7}},{"id":1635179263,"surveyKey":"8938414110","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":16,"comment":"Have been seeing these providers over 3 years, I'm very pleased and satisfied with they services","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635181471,"surveyKey":"8887778405","source":"THPG Transparency","mentionTime":"2025-04-10T05:00:00Z","wordCount":18,"comment":"The Staff were very friendly and listened to me ramble on with all my problems. They are Super!!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635181472,"surveyKey":"8887778405","source":"THPG Transparency","mentionTime":"2025-04-10T05:00:00Z","wordCount":49,"comment":"Dr. [...] and Jeanette are very good to deal with. They always tell me what my problem is and have a very good opinion as to what I need to do to correct the issue or to get me on my feet fast. I will miss them both.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635181879,"surveyKey":"8895519520","source":"THPG Transparency","mentionTime":"2025-04-09T05:00:00Z","wordCount":13,"comment":"The young lady who took BP, EKG ETC VERY SWEET, Friendly & Kind.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635182361,"surveyKey":"8870822291","source":"THPG Transparency","mentionTime":"2025-04-08T05:00:00Z","wordCount":6,"comment":"Friendly staff and very comfortable environment!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635184049,"surveyKey":"8805136917","source":"THPG Transparency","mentionTime":"2025-04-02T05:00:00Z","wordCount":5,"comment":"She is an excellent clinician","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1635184043,"surveyKey":"8850267370","source":"THPG Transparency","mentionTime":"2025-04-02T05:00:00Z","wordCount":7,"comment":"Showed great concern for my health issues","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635184422,"surveyKey":"8842119584","source":"THPG Transparency","mentionTime":"2025-04-01T05:00:00Z","wordCount":19,"comment":"I am so pleased that I found this provider. Every aspect of their service and care has been exceptional.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615960842,"surveyKey":"8811749071","source":"THPG Transparency","mentionTime":"2025-03-31T05:00:00Z","wordCount":5,"comment":"Everything was good. [...]","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.38}},{"id":1615960521,"surveyKey":"8825785258","source":"THPG Transparency","mentionTime":"2025-03-29T05:00:00Z","wordCount":3,"comment":"Engaging, Active listening,","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615960152,"surveyKey":"8811816475","source":"THPG Transparency","mentionTime":"2025-03-28T05:00:00Z","wordCount":3,"comment":"Pleasant and efficient","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615960153,"surveyKey":"8811816475","source":"THPG Transparency","mentionTime":"2025-03-28T05:00:00Z","wordCount":4,"comment":"Pleasant and professional staff","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615958968,"surveyKey":"8796776915","source":"THPG Transparency","mentionTime":"2025-03-25T05:00:00Z","wordCount":13,"comment":"PA Jeanette took time to listen and explain course of action very well","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615958969,"surveyKey":"8796776915","source":"THPG Transparency","mentionTime":"2025-03-25T05:00:00Z","wordCount":5,"comment":"Office staff friendly and helpful","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615958913,"surveyKey":"8796644118","source":"THPG Transparency","mentionTime":"2025-03-25T05:00:00Z","wordCount":2,"comment":"Very professional","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.7}},{"id":1615957700,"surveyKey":"8768665766","source":"THPG Transparency","mentionTime":"2025-03-20T05:00:00Z","wordCount":2,"comment":"Wonderful visit","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615957701,"surveyKey":"8768665766","source":"THPG Transparency","mentionTime":"2025-03-20T05:00:00Z","wordCount":2,"comment":"All good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615957674,"surveyKey":"8768696104","source":"THPG Transparency","mentionTime":"2025-03-20T05:00:00Z","wordCount":2,"comment":"Very professional","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615957338,"surveyKey":"8761795657","source":"THPG Transparency","mentionTime":"2025-03-19T05:00:00Z","wordCount":10,"comment":"Loved the professional care and service to address my problem.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615957339,"surveyKey":"8761795657","source":"THPG Transparency","mentionTime":"2025-03-19T05:00:00Z","wordCount":3,"comment":"Very good staff.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615957318,"surveyKey":"8753143055","source":"THPG Transparency","mentionTime":"2025-03-19T05:00:00Z","wordCount":21,"comment":"[...] The provider answered my concerns In depth and with concern. She was very explicit with her explanations and professional.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615956961,"surveyKey":"8715967963","source":"THPG Transparency","mentionTime":"2025-03-18T05:00:00Z","wordCount":12,"comment":"I'm very fortunate to have a great team caring for my health.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615956487,"surveyKey":"8735923482","source":"THPG Transparency","mentionTime":"2025-03-15T05:00:00Z","wordCount":2,"comment":"Professional attitude","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615956102,"surveyKey":"8677709428","source":"THPG Transparency","mentionTime":"2025-03-14T05:00:00Z","wordCount":3,"comment":"All was good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615956103,"surveyKey":"8677709428","source":"THPG Transparency","mentionTime":"2025-03-14T05:00:00Z","wordCount":5,"comment":"The staff was very concerning.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955788,"surveyKey":"8723270740","source":"THPG Transparency","mentionTime":"2025-03-13T05:00:00Z","wordCount":2,"comment":"Good experience.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615953571,"surveyKey":"8677712999","source":"THPG Transparency","mentionTime":"2025-03-06T05:00:00Z","wordCount":8,"comment":"Jeannette was very thorough and friendly as always.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615953247,"surveyKey":"8671151076","source":"THPG Transparency","mentionTime":"2025-03-05T05:00:00Z","wordCount":4,"comment":"very professional and courtesy","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.25}},{"id":1597991838,"surveyKey":"8628189712","source":"THPG Transparency","mentionTime":"2025-02-27T05:00:00Z","wordCount":8,"comment":"Job well done, keep up the good work.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597991839,"surveyKey":"8628189712","source":"THPG Transparency","mentionTime":"2025-02-27T05:00:00Z","wordCount":2,"comment":"Good Experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597993026,"surveyKey":"8596387374","source":"THPG Transparency","mentionTime":"2025-02-23T05:00:00Z","wordCount":13,"comment":"Nurse Jeanette was very professional, friendly, caring and clearly communicated throughout the session.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597994894,"surveyKey":"8550340868","source":"THPG Transparency","mentionTime":"2025-02-16T05:00:00Z","wordCount":2,"comment":"All good.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597996319,"surveyKey":"8536327647","source":"THPG Transparency","mentionTime":"2025-02-12T05:00:00Z","wordCount":5,"comment":"Was confused with her explanations","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":3.6}},{"id":1597996320,"surveyKey":"8536327647","source":"THPG Transparency","mentionTime":"2025-02-12T05:00:00Z","wordCount":5,"comment":"Was confused with her explanations.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":3.6}},{"id":1597996311,"surveyKey":"8536275862","source":"THPG Transparency","mentionTime":"2025-02-12T05:00:00Z","wordCount":11,"comment":"Everyone is very professional and pleasant looking forward to next visit!!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597996312,"surveyKey":"8536275862","source":"THPG Transparency","mentionTime":"2025-02-12T05:00:00Z","wordCount":10,"comment":"Very well run office and very kind also . 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Vanderbilt University School of Nursing Office of the Registrar - Graduate School - 2001
Bio
Jeanette Hatfield has been in practice since 2001 and has extensive training in cardiology and urgent care. She performs all duties within the scope of practice for a cardiac nurse practitioner. This includes taking a patient’s history and physicals; the diagnosis, treatment and management of cardiac conditions; stress Testing; EKGs; lab results; and X-ray interpretation. Hatfield also performs staple and suture removal, and IV injection of medications.
She completed her Doctor of Nursing in spring 2019. She also has her Master of Science degree in Nursing from Vanderbilt University, and has a Bachelor of Science degree in Social Work from Middle Tennessee State University.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Better Health Chip Medicaid
Aetna Better Health Star Plans Medicaid
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
American Health Advantage
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Cook Childrens Medicaid
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicare Railroad
Medicare Tarrant
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
PHCS Multiplan
ProCare Advantage Medicare HMO
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
Texas Independence Health Plan (TIHP)
Tricare Humana Military
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
WellPoint Medicaid(Formerly Amerigroup)
WellPoint Medicare Adv(Formerly Amerigroup)
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
4.8
Rate provider 0-10
4.7
Recommend this provider office
4.8
Provider showed concern
4.8
Provider explained things clearly
4.8
Provider discussed treatment options
4.8
Provider included you in decisions
4.8
Ease of scheduling appointments
4.8
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.8 out of 5 (164 Ratings, 57 Comments)
5.0
May 2025
My PA was awesome and took the time to listen to my concerns and answered all of my questions. She was easy to talk to and very helpful.
5.0
May 2025
All good.
5.0
May 2025
All good!
5.0
May 2025
Jeanette is great!! Thank you for your care today and in the past
4.8
May 2025
The visit and explanations very well done!
4.8
May 2025
Very well organized!
5.0
Apr 2025
Excellent
4.9
Apr 2025
All good!
4.9
Apr 2025
Very good
3.3
Apr 2025
They were very patient.
5.0
Apr 2025
All staff I met were friendly and careing.
5.0
Apr 2025
My time with the provider was reassuring and very personable.
4.8
Apr 2025
She was clear, compassionate and caring
5.0
Apr 2025
Great people at this office very helpful
5.0
Apr 2025
Love this office! Everyone is terrific!
5.0
Apr 2025
Very professional. Ensured I understood all areas concerning my visit.
5.0
Apr 2025
Always a good experience.
4.7
Apr 2025
Very easy to talk with and explain what she was going to help me with. Really easy, made me feel calm.
4.7
Apr 2025
All were so nice made me feel welcome and they were very calm and friendly.
5.0
Apr 2025
Have been seeing these providers over 3 years, I'm very pleased and satisfied with they services
5.0
Apr 2025
The Staff were very friendly and listened to me ramble on with all my problems. They are Super!!!
5.0
Apr 2025
Dr. [...] and Jeanette are very good to deal with. They always tell me what my problem is and have a very good opinion as to what I need to do to correct the issue or to get me on my feet fast. I will miss them both.
5.0
Apr 2025
The young lady who took BP, EKG ETC VERY SWEET, Friendly & Kind.
5.0
Apr 2025
Friendly staff and very comfortable environment!!
4.9
Apr 2025
She is an excellent clinician
5.0
Apr 2025
Showed great concern for my health issues
5.0
Apr 2025
I am so pleased that I found this provider. Every aspect of their service and care has been exceptional.
4.4
Mar 2025
Everything was good. [...]
5.0
Mar 2025
Engaging, Active listening,
5.0
Mar 2025
Pleasant and efficient
5.0
Mar 2025
Pleasant and professional staff
5.0
Mar 2025
PA Jeanette took time to listen and explain course of action very well
5.0
Mar 2025
Office staff friendly and helpful
4.7
Mar 2025
Very professional
5.0
Mar 2025
Wonderful visit
5.0
Mar 2025
All good
5.0
Mar 2025
Very professional
5.0
Mar 2025
Loved the professional care and service to address my problem.
5.0
Mar 2025
Very good staff.
5.0
Mar 2025
[...] The provider answered my concerns In depth and with concern. She was very explicit with her explanations and professional.
5.0
Mar 2025
I'm very fortunate to have a great team caring for my health.
5.0
Mar 2025
Professional attitude
5.0
Mar 2025
All was good
5.0
Mar 2025
The staff was very concerning.
5.0
Mar 2025
Good experience.
5.0
Mar 2025
Jeannette was very thorough and friendly as always.
4.3
Mar 2025
very professional and courtesy
5.0
Feb 2025
Job well done, keep up the good work.
5.0
Feb 2025
Good Experience
5.0
Feb 2025
Nurse Jeanette was very professional, friendly, caring and clearly communicated throughout the session.
5.0
Feb 2025
All good.
3.6
Feb 2025
Was confused with her explanations
3.6
Feb 2025
Was confused with her explanations.
5.0
Feb 2025
Everyone is very professional and pleasant looking forward to next visit!!!
5.0
Feb 2025
Very well run office and very kind also . Thank you.