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She is always concerned how I am doing.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691133514,"surveyKey":"9490644840","source":"THPG Transparency","mentionTime":"2025-07-21T05:00:00Z","wordCount":3,"comment":"Excellent all around!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691135821,"surveyKey":"9441505170","source":"THPG Transparency","mentionTime":"2025-07-11T05:00:00Z","wordCount":33,"comment":"I've been seen several times by Connie Jeanette Carlstrom throughout the years and she has always been very supportive. She listens intently and answers all of my questions in a language I understand.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691137142,"surveyKey":"9380777633","source":"THPG Transparency","mentionTime":"2025-07-06T05:00:00Z","wordCount":21,"comment":"Dr. Jeannette asked me questions, listened to my answers, spoke to me of an alternative treatment. I appreciate her help immensely!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691138456,"surveyKey":"9394089655","source":"THPG Transparency","mentionTime":"2025-07-01T05:00:00Z","wordCount":3,"comment":"Very good experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691138457,"surveyKey":"9394089655","source":"THPG Transparency","mentionTime":"2025-07-01T05:00:00Z","wordCount":3,"comment":"Very good experience.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671794509,"surveyKey":"9354203497","source":"THPG Transparency","mentionTime":"2025-06-28T05:00:00Z","wordCount":6,"comment":"All staff were considerate and professional.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.66}},{"id":1671794475,"surveyKey":"9375191014","source":"THPG Transparency","mentionTime":"2025-06-28T05:00:00Z","wordCount":9,"comment":"Great feel good going there they always greet you","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671794476,"surveyKey":"9375191014","source":"THPG Transparency","mentionTime":"2025-06-28T05:00:00Z","wordCount":9,"comment":"Great experience Connie is an excellent person great PA","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671795010,"surveyKey":"9319715063","source":"THPG Transparency","mentionTime":"2025-06-26T05:00:00Z","wordCount":2,"comment":"Excellent service!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671795834,"surveyKey":"9354192264","source":"THPG Transparency","mentionTime":"2025-06-24T05:00:00Z","wordCount":4,"comment":"All was good, thanks","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671795818,"surveyKey":"9354203509","source":"THPG Transparency","mentionTime":"2025-06-24T05:00:00Z","wordCount":23,"comment":"This practice operates like it is my welfare that is their highest concern. 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Jeanette and [...] took great care of me and made the experience enjoyable.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.94}},{"id":1671796265,"surveyKey":"9319743848","source":"THPG Transparency","mentionTime":"2025-06-21T05:00:00Z","wordCount":14,"comment":"Jeanette is excellent at what she does and is an asset to the clinic.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.94}},{"id":1671797634,"surveyKey":"9282933087","source":"THPG Transparency","mentionTime":"2025-06-15T05:00:00Z","wordCount":5,"comment":"Staff was effective and efficient","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671798854,"surveyKey":"9275875028","source":"THPG Transparency","mentionTime":"2025-06-11T05:00:00Z","wordCount":3,"comment":"Jeanette is great","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671800038,"surveyKey":"9246311753","source":"THPG Transparency","mentionTime":"2025-06-06T05:00:00Z","wordCount":1,"comment":"Nice","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671800039,"surveyKey":"9246311753","source":"THPG Transparency","mentionTime":"2025-06-06T05:00:00Z","wordCount":3,"comment":"Warm and friendly","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671800003,"surveyKey":"9240488056","source":"THPG Transparency","mentionTime":"2025-06-06T05:00:00Z","wordCount":6,"comment":"Everything went very good she explained","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671800566,"surveyKey":"9234719188","source":"THPG Transparency","mentionTime":"2025-06-04T05:00:00Z","wordCount":13,"comment":"I always have a good experience with her. She answers all my questions.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671801072,"surveyKey":"9203010931","source":"THPG Transparency","mentionTime":"2025-06-02T05:00:00Z","wordCount":8,"comment":"Very professional and friendly kept us fully inforned","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671801073,"surveyKey":"9203010931","source":"THPG Transparency","mentionTime":"2025-06-02T05:00:00Z","wordCount":2,"comment":"All good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653767490,"surveyKey":"9203004120","source":"THPG Transparency","mentionTime":"2025-05-30T05:00:00Z","wordCount":28,"comment":"My PA was awesome and took the time to listen to my concerns and answered all of my questions. She was easy to talk to and very helpful.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653767461,"surveyKey":"9165919035","source":"THPG Transparency","mentionTime":"2025-05-30T05:00:00Z","wordCount":2,"comment":"All good.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653767462,"surveyKey":"9165919035","source":"THPG Transparency","mentionTime":"2025-05-30T05:00:00Z","wordCount":2,"comment":"All good!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653764353,"surveyKey":"9129074833","source":"THPG Transparency","mentionTime":"2025-05-17T05:00:00Z","wordCount":13,"comment":"Jeanette is great!! Thank you for your care today and in the past","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763070,"surveyKey":"9101829728","source":"THPG Transparency","mentionTime":"2025-05-13T05:00:00Z","wordCount":7,"comment":"The visit and explanations very well done!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1653763071,"surveyKey":"9101829728","source":"THPG Transparency","mentionTime":"2025-05-13T05:00:00Z","wordCount":3,"comment":"Very well organized!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1635176416,"surveyKey":"8985608243","source":"THPG Transparency","mentionTime":"2025-04-29T05:00:00Z","wordCount":1,"comment":"Excellent","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635176928,"surveyKey":"8997860611","source":"THPG Transparency","mentionTime":"2025-04-26T05:00:00Z","wordCount":2,"comment":"All good!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.86}},{"id":1635176929,"surveyKey":"8997860611","source":"THPG Transparency","mentionTime":"2025-04-26T05:00:00Z","wordCount":2,"comment":"Very good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.86}},{"id":1635176886,"surveyKey":"8856711477","source":"THPG Transparency","mentionTime":"2025-04-26T05:00:00Z","wordCount":4,"comment":"They were very patient.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":3.3}},{"id":1635177277,"surveyKey":"8991755967","source":"THPG Transparency","mentionTime":"2025-04-25T05:00:00Z","wordCount":8,"comment":"All staff I met were friendly and careing.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177278,"surveyKey":"8991755967","source":"THPG Transparency","mentionTime":"2025-04-25T05:00:00Z","wordCount":10,"comment":"My time with the provider was reassuring and very personable.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177253,"surveyKey":"8991757823","source":"THPG Transparency","mentionTime":"2025-04-25T05:00:00Z","wordCount":6,"comment":"She was clear, compassionate and caring","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.83}},{"id":1635177678,"surveyKey":"8971181170","source":"THPG Transparency","mentionTime":"2025-04-24T05:00:00Z","wordCount":7,"comment":"Great people at this office very helpful","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635178063,"surveyKey":"8978702525","source":"THPG Transparency","mentionTime":"2025-04-23T05:00:00Z","wordCount":6,"comment":"Love this office! Everyone is terrific!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635178670,"surveyKey":"8944685133","source":"THPG Transparency","mentionTime":"2025-04-20T05:00:00Z","wordCount":10,"comment":"Very professional. Ensured I understood all areas concerning my visit.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635178894,"surveyKey":"8950482572","source":"THPG Transparency","mentionTime":"2025-04-19T05:00:00Z","wordCount":4,"comment":"Always a good experience.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179286,"surveyKey":"8950524630","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":21,"comment":"Very easy to talk with and explain what she was going to help me with. Really easy, made me feel calm.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.7}},{"id":1635179287,"surveyKey":"8950524630","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":15,"comment":"All were so nice made me feel welcome and they were very calm and friendly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.7}},{"id":1635179263,"surveyKey":"8938414110","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":16,"comment":"Have been seeing these providers over 3 years, I'm very pleased and satisfied with they services","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635181471,"surveyKey":"8887778405","source":"THPG Transparency","mentionTime":"2025-04-10T05:00:00Z","wordCount":18,"comment":"The Staff were very friendly and listened to me ramble on with all my problems. 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Vanderbilt University School of Nursing Office of the Registrar - Graduate School - 2001
Bio
Jeanette Hatfield has been in practice since 2001 and has extensive training in cardiology and urgent care. She performs all duties within the scope of practice for a cardiac nurse practitioner. This includes taking a patient’s history and physicals; the diagnosis, treatment and management of cardiac conditions; stress Testing; EKGs; lab results; and X-ray interpretation. Hatfield also performs staple and suture removal, and IV injection of medications.
She completed her Doctor of Nursing in spring 2019. She also has her Master of Science degree in Nursing from Vanderbilt University, and has a Bachelor of Science degree in Social Work from Middle Tennessee State University.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Better Health Chip Medicaid
Aetna Better Health Star Plans Medicaid
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
American Health Advantage
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Cook Childrens Medicaid
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicare Railroad
Medicare Tarrant
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
PHCS Multiplan
ProCare Advantage Medicare HMO
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
Texas Independence Health Plan (TIHP)
Tricare Humana Military
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
WellPoint Medicaid(Formerly Amerigroup)
WellPoint Medicare Adv(Formerly Amerigroup)
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
4.8
Rate provider 0-10
4.8
Recommend this provider office
4.9
Provider showed concern
4.9
Provider explained things clearly
4.8
Provider discussed treatment options
4.8
Provider included you in decisions
4.9
Ease of scheduling appointments
4.8
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.8 out of 5 (149 Ratings, 48 Comments)
5.0
Jul 2025
Dr Connie always takes my heath concerns top notch. She is always concerned how I am doing.
5.0
Jul 2025
Excellent all around!
5.0
Jul 2025
I've been seen several times by Connie Jeanette Carlstrom throughout the years and she has always been very supportive. She listens intently and answers all of my questions in a language I understand.
5.0
Jul 2025
Dr. Jeannette asked me questions, listened to my answers, spoke to me of an alternative treatment. I appreciate her help immensely!
5.0
Jul 2025
Very good experience
5.0
Jul 2025
Very good experience.
4.7
Jun 2025
All staff were considerate and professional.
5.0
Jun 2025
Great feel good going there they always greet you
5.0
Jun 2025
Great experience Connie is an excellent person great PA
5.0
Jun 2025
Excellent service!
5.0
Jun 2025
All was good, thanks
4.8
Jun 2025
This practice operates like it is my welfare that is their highest concern. I appreciate this. They provide me with confidence going forward.
4.8
Jun 2025
She is highly professional and competent. I am confident of the care she provides to me.
5.0
Jun 2025
Well satisfied with this medical office
4.9
Jun 2025
Never had a doubt about the outcome of this visit. Jeanette and [...] took great care of me and made the experience enjoyable.
4.9
Jun 2025
Jeanette is excellent at what she does and is an asset to the clinic.
5.0
Jun 2025
Staff was effective and efficient
5.0
Jun 2025
Jeanette is great
5.0
Jun 2025
Nice
5.0
Jun 2025
Warm and friendly
5.0
Jun 2025
Everything went very good she explained
5.0
Jun 2025
I always have a good experience with her. She answers all my questions.
5.0
Jun 2025
Very professional and friendly kept us fully inforned
5.0
Jun 2025
All good
5.0
May 2025
My PA was awesome and took the time to listen to my concerns and answered all of my questions. She was easy to talk to and very helpful.
5.0
May 2025
All good.
5.0
May 2025
All good!
5.0
May 2025
Jeanette is great!! Thank you for your care today and in the past
4.8
May 2025
The visit and explanations very well done!
4.8
May 2025
Very well organized!
5.0
Apr 2025
Excellent
4.9
Apr 2025
All good!
4.9
Apr 2025
Very good
3.3
Apr 2025
They were very patient.
5.0
Apr 2025
All staff I met were friendly and careing.
5.0
Apr 2025
My time with the provider was reassuring and very personable.
4.8
Apr 2025
She was clear, compassionate and caring
5.0
Apr 2025
Great people at this office very helpful
5.0
Apr 2025
Love this office! Everyone is terrific!
5.0
Apr 2025
Very professional. Ensured I understood all areas concerning my visit.
5.0
Apr 2025
Always a good experience.
4.7
Apr 2025
Very easy to talk with and explain what she was going to help me with. Really easy, made me feel calm.
4.7
Apr 2025
All were so nice made me feel welcome and they were very calm and friendly.
5.0
Apr 2025
Have been seeing these providers over 3 years, I'm very pleased and satisfied with they services
5.0
Apr 2025
The Staff were very friendly and listened to me ramble on with all my problems. They are Super!!!
5.0
Apr 2025
Dr. [...] and Jeanette are very good to deal with. They always tell me what my problem is and have a very good opinion as to what I need to do to correct the issue or to get me on my feet fast. I will miss them both.
5.0
Apr 2025
The young lady who took BP, EKG ETC VERY SWEET, Friendly & Kind.