\n \nMoore is a certified physician assistant, and is a member of the Texas Academy of Physician Assistants and the American Academy of Physician Assistants.","VideoBio":"","Name":"Kaitlin Elizabeth Moore","Names":["Kaitlin","Elizabeth","Moore"],"Phones":["214-345-8692","972-932-5450"],"Languages":["English"],"ProviderTitle":null,"Keywords":[],"GeocodedCoordinate":{"type":"Point","coordinates":[-96.7607215,32.8815002],"crs":{"type":"name","properties":{"name":"EPSG:4326"}}},"GeocodedCoordinates":[{"type":"Point","coordinates":[-96.7607215,32.8815002],"crs":{"type":"name","properties":{"name":"EPSG:4326"}}},{"type":"Point","coordinates":[-96.3184733,32.5921133],"crs":{"type":"name","properties":{"name":"EPSG:4326"}}}],"Gender":"Female","Age":39,"Certifications":[],"Degrees":["PA-C"],"Education":["UTSW School of Health Professions-Physician Assistants, Graduate School, 05/01/2011 - 12/31/2013"],"CareTeam":[],"IsEmployed":null,"AcceptingNewPatients":0,"AcceptingAppointments":1,"VirtualCare":0,"Indicators":[],"InsuranceAccepted":["Self-pay","American Health Advantage","TriWest (BCBS)","Texas Independence Health Plan (TIHP)","Humana HMO PPO Medicare Adv","Humana ChoiceCare Commercial","QuickTrip","HealthFirst TPA-Ardent Health Services","BCBS Blue Medicare Advantage HMO","ProCare Advantage Medicare HMO","Cigna Commercial","BCBS Blue Essentials (HMO Blue)","Cigna Medicare Adv PPO","USA Lonestar Network","BCBS MyBlueHealth","Ambetter-ACA/Marketplace","UHC AARP Medicare Adv","Care N Care Medicare Adv","UHC Commercial","PHCS Multiplan","Medicare Rest Of Texas","Aetna TX HealthAetna","Cigna Medicare Adv HMO","Tricare Humana Military","BCBS Blue Choice PPO","BCBS Blue Advantage HMO(ACA)","WellCare Medicare HMO/PPO","Medicare Railroad","USA Commercial PPO","Medicare Dallas","Galaxy","Coventry First Health","6 Degrees-Fort Worth Firefighters","HealthSmart","Aetna Medicare Adv","BCBS Blue Medicare Advantage PPO"],"InsuranceAcceptingNew":["Self-pay","American Health Advantage","TriWest (BCBS)","Texas Independence Health Plan (TIHP)","Humana HMO PPO Medicare Adv","Humana ChoiceCare Commercial","QuickTrip","HealthFirst TPA-Ardent Health Services","BCBS Blue Medicare Advantage HMO","ProCare Advantage Medicare HMO","Cigna Commercial","BCBS Blue Essentials (HMO Blue)","Cigna Medicare Adv PPO","USA Lonestar Network","BCBS MyBlueHealth","Ambetter-ACA/Marketplace","UHC AARP Medicare Adv","UHC Commercial","PHCS Multiplan","Medicare Rest Of Texas","Aetna TX HealthAetna","Cigna Medicare Adv HMO","Tricare Humana Military","BCBS Blue Choice PPO","BCBS Blue Advantage HMO(ACA)","WellCare Medicare HMO/PPO","Medicare Railroad","USA Commercial PPO","Medicare Dallas","Galaxy","Coventry First Health","6 Degrees-Fort Worth Firefighters","HealthSmart","Aetna Medicare Adv","BCBS Blue Medicare Advantage PPO"],"Npi":1295158103,"SitecoreId":"d0acb6f6-9cbb-4cd1-be23-2960b75206ea","HospitalAffiliation":["Texas Health Dallas"],"PracticeGroup":[],"PracticeGroupId":[],"ProviderOrganization":[],"BookingFlow":"FORM","PrimarySpecialties":["Physician Assistant"],"SecondarySpecialties":[],"PrimaryClinicalInterests":[""],"Specialties":["Physician Assistant",""],"ReasonForVisit":[{"Purpose_Name":"Hospital Follow-Up","EHR_Visit_Type_ID":"106696","Patient_Relationship":"new","CID":"106696","Priority":null,"EHR_Visit_Type_Name":"AMB Hospital Follow Up"},{"Purpose_Name":"In-Person Visit","EHR_Visit_Type_ID":"106605","Priority":null,"EHR_Visit_Type_Name":"AMB New Patient","CID":"106605","Patient_Relationship":"new"},{"Purpose_Name":"Virtual Visit","EHR_Visit_Type_ID":"106708","Priority":null,"EHR_Visit_Type_Name":"AMB New Patient Virtual Visit","CID":"106708","Patient_Relationship":"new"},{"Purpose_Name":"Hospital Follow-Up","EHR_Visit_Type_ID":"106696","Priority":null,"EHR_Visit_Type_Name":"AMB Hospital Follow Up","CID":"106696","Patient_Relationship":"established"},{"Purpose_Name":"New Problem","EHR_Visit_Type_ID":"106602","Priority":null,"EHR_Visit_Type_Name":"AMB Office Visit","CID":"106602","Patient_Relationship":"established"},{"Purpose_Name":"Well Child Check Up","EHR_Visit_Type_ID":"106619","Priority":null,"EHR_Visit_Type_Name":"AMB Well Child","CID":"106619","Patient_Relationship":"established"},{"Purpose_Name":"Annual Physical","EHR_Visit_Type_ID":"106610","Priority":null,"EHR_Visit_Type_Name":"AMB Physical","CID":"106610","Patient_Relationship":"established"},{"Purpose_Name":"Follow Up Visit","EHR_Visit_Type_ID":"106606","Priority":null,"EHR_Visit_Type_Name":"AMB Follow Up","CID":"106606","Patient_Relationship":"established"},{"Purpose_Name":"Well Woman Exam","EHR_Visit_Type_ID":"106615","Priority":null,"EHR_Visit_Type_Name":"AMB Well Woman","CID":"106615","Patient_Relationship":"established"},{"Purpose_Name":"Medicare","EHR_Visit_Type_ID":"106616","Priority":null,"EHR_Visit_Type_Name":"AMB Welcome to Medicare","CID":"106616","Patient_Relationship":"established"},{"Purpose_Name":"Medicare Annual Wellness Exam","EHR_Visit_Type_ID":"106662","Priority":null,"EHR_Visit_Type_Name":"AMB Medicare Annual Well Exam","CID":"106662","Patient_Relationship":"established"},{"Purpose_Name":"Virtual Visit","EHR_Visit_Type_ID":"106702","Priority":null,"EHR_Visit_Type_Name":"AMB Virtual Visit","CID":"106702","Patient_Relationship":"established"}],"SerId":"691767","DepId":"500975","DepIds":["500975","500447"],"PagesUrl":null,"ProfileUrl":"/Providers/THPG/Texas-Health-Heart-and-Vascular-Specialists/Physician-Assistant/kaitlin-elizabeth-moore-pa-c","ProviderUniqueUrlOnesite":null,"AppointmentRequest":null,"AppointmentRequestUrl":null,"SjhScheduleProviderNum":null,"LocationName":"Texas Health Heart and Vascular Specialists #18812","IsClinic":null,"LocationNames":["Texas Health Heart and Vascular Specialists #18812","Texas Health Heart and Vascular Specialists #18809"],"LocationId":"4dbb00d905f80414426ab71681f30723fbff090efa25f026da84a9411e3a4443","LocationIds":["4dbb00d905f80414426ab71681f30723fbff090efa25f026da84a9411e3a4443","93a41e7d5c2e6ad5e9f3d3e3c6abc0beeb7daffd914f8ee76fb14e3b8234c5b5"],"LocationUrl":"https://www.texashealth.org/thpg/heart-and-vascular-specialists/8230-walnut-hill-lane-suite-220-dallas","LocationUrls":["https://www.texashealth.org/thpg/heart-and-vascular-specialists/8230-walnut-hill-lane-suite-220-dallas",""],"Tier":1,"Networks":[],"Rating":"4.9","RatingCount":73,"ReviewCount":17,"NewClinicVisit":0,"NewVideoVisit":0,"FollowUpClinicVisit":0,"FollowUpWellnessVisit":0,"FollowUpVideoVisit":0,"NewClinicVisits":[],"NewVideoVisits":[],"FollowUpClinicVisits":[],"FollowUpWellnessVisits":[],"FollowUpVideoVisits":[],"SoonestNewClinicVisit":"9007199254740991","SoonestNewVideoVisit":"9007199254740991","SoonestFollowUpClinicVisit":"9007199254740991","SoonestFollowUpWellnessVisit":"9007199254740991","SoonestFollowUpVideoVisit":"9007199254740991","DaysUntilNextAppt":2147483647,"DaysUntilFollowUpAppt":2147483647,"DaysUntilThirdNextAppt":2147483647,"AllowsOpenSchedule":0,"AllowsDirectSchedule":0,"Insurance":[{"Id":0,"Name":"Self-pay","AcceptingNew":true},{"Id":3200000,"Name":"American Health Advantage","AcceptingNew":true},{"Id":5030000,"Name":"TriWest (BCBS)","AcceptingNew":true},{"Id":3210000,"Name":"Texas Independence Health Plan (TIHP)","AcceptingNew":true},{"Id":3060000,"Name":"Humana HMO PPO Medicare Adv","AcceptingNew":true},{"Id":7130000,"Name":"Humana ChoiceCare Commercial","AcceptingNew":true},{"Id":7220000,"Name":"QuickTrip","AcceptingNew":true},{"Id":8600000,"Name":"HealthFirst TPA-Ardent Health Services","AcceptingNew":true},{"Id":3030000,"Name":"BCBS Blue Medicare Advantage HMO","AcceptingNew":true},{"Id":3160000,"Name":"ProCare Advantage Medicare HMO","AcceptingNew":true},{"Id":7030000,"Name":"Cigna Commercial","AcceptingNew":true},{"Id":7020000,"Name":"BCBS Blue Essentials (HMO Blue)","AcceptingNew":true},{"Id":3050000,"Name":"Cigna Medicare Adv PPO","AcceptingNew":true},{"Id":6070000,"Name":"USA Lonestar Network","AcceptingNew":true},{"Id":7020000,"Name":"BCBS MyBlueHealth","AcceptingNew":true},{"Id":7500003,"Name":"Ambetter-ACA/Marketplace","AcceptingNew":true},{"Id":3080000,"Name":"UHC AARP Medicare Adv","AcceptingNew":true},{"Id":3140000,"Name":"Care N Care Medicare Adv","AcceptingNew":false},{"Id":7050000,"Name":"UHC Commercial","AcceptingNew":true},{"Id":7150000,"Name":"PHCS Multiplan","AcceptingNew":true},{"Id":1010000,"Name":"Medicare Rest Of Texas","AcceptingNew":true},{"Id":7460000,"Name":"Aetna TX HealthAetna","AcceptingNew":true},{"Id":3050000,"Name":"Cigna Medicare Adv HMO","AcceptingNew":true},{"Id":5030000,"Name":"Tricare Humana Military","AcceptingNew":true},{"Id":7020000,"Name":"BCBS Blue Choice PPO","AcceptingNew":true},{"Id":3030000,"Name":"BCBS Blue Advantage HMO(ACA)","AcceptingNew":true},{"Id":3110000,"Name":"WellCare Medicare HMO/PPO","AcceptingNew":true},{"Id":1010000,"Name":"Medicare Railroad","AcceptingNew":true},{"Id":7190000,"Name":"USA Commercial PPO","AcceptingNew":true},{"Id":1010000,"Name":"Medicare Dallas","AcceptingNew":true},{"Id":7100000,"Name":"Galaxy","AcceptingNew":true},{"Id":7480000,"Name":"Coventry First Health","AcceptingNew":true},{"Id":7120000,"Name":"6 Degrees-Fort Worth Firefighters","AcceptingNew":true},{"Id":7120000,"Name":"HealthSmart","AcceptingNew":true},{"Id":3010000,"Name":"Aetna Medicare Adv","AcceptingNew":true},{"Id":3030000,"Name":"BCBS Blue Medicare Advantage PPO","AcceptingNew":true}],"comments":{"client":"Texas Health Resources","entities":[{"id":"1295158103","name":"MOORE: KAITLIN","totalCommentCount":17,"totalRatingCount":73,"totalSurveyCount":73,"overallRating":{"name":"Overall Satisfaction","value":4.9,"categoryResponseCount":73,"questionRatings":[{"name":"Rate provider 0-10","value":4.9,"responseCount":72},{"name":"Recommend this provider office","value":4.9,"responseCount":73},{"name":"Provider showed concern","value":4.9,"responseCount":72},{"name":"Provider explained things clearly","value":4.9,"responseCount":72},{"name":"Provider discussed treatment options","value":4.9,"responseCount":70},{"name":"Provider included you in decisions","value":4.9,"responseCount":72},{"name":"Ease of scheduling appointments","value":4.8,"responseCount":73},{"name":"Ease of contacting","value":4.8,"responseCount":72}]},"comments":[{"id":1380530447,"surveyKey":"6583022264","source":"THPG Transparency","mentionTime":"2024-03-29T05:00:00Z","wordCount":4,"comment":"Overall experience was good.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1380530446,"surveyKey":"6583022264","source":"THPG Transparency","mentionTime":"2024-03-29T05:00:00Z","wordCount":2,"comment":"All good.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1380531236,"surveyKey":"6605913886","source":"THPG Transparency","mentionTime":"2024-03-27T05:00:00Z","wordCount":8,"comment":"Especially great to talk with Kaitlin! [...]","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360832566,"surveyKey":"6430160938","source":"THPG Transparency","mentionTime":"2024-02-23T05:00:00Z","wordCount":41,"comment":"I love all the PA's there but Kaitlin is the one I see the most and I love everything about her. She makes me feel like she is really concerned about me and my well being and Luke she's my bff.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360832565,"surveyKey":"6430160938","source":"THPG Transparency","mentionTime":"2024-02-23T05:00:00Z","wordCount":8,"comment":"All with a warm smile and pleasant faces.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360834507,"surveyKey":"6401886499","source":"THPG Transparency","mentionTime":"2024-02-17T05:00:00Z","wordCount":4,"comment":"Kaitlin is the best!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360834504,"surveyKey":"6401863081","source":"THPG Transparency","mentionTime":"2024-02-17T05:00:00Z","wordCount":6,"comment":"Waited thirty minutes in exam room.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.08}},{"id":1360837913,"surveyKey":"6311941480","source":"THPG Transparency","mentionTime":"2024-02-05T05:00:00Z","wordCount":9,"comment":"Excellent service with a very caring and professional treatment.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360837912,"surveyKey":"6311941480","source":"THPG Transparency","mentionTime":"2024-02-05T05:00:00Z","wordCount":1,"comment":"Excellent","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360838404,"surveyKey":"6322983760","source":"THPG Transparency","mentionTime":"2024-02-03T05:00:00Z","wordCount":9,"comment":"Kaitlin listens very attentively and answers all my questions.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360838386,"surveyKey":"6286330504","source":"THPG Transparency","mentionTime":"2024-02-03T05:00:00Z","wordCount":10,"comment":"The staff was efficient and addressed all of our concerns.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339823276,"surveyKey":"6286311897","source":"THPG Transparency","mentionTime":"2024-01-26T05:00:00Z","wordCount":2,"comment":"All good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339824571,"surveyKey":"6213276956","source":"THPG Transparency","mentionTime":"2024-01-22T05:00:00Z","wordCount":9,"comment":"Very satisfied with the care and attention she receives","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339824570,"surveyKey":"6213276956","source":"THPG Transparency","mentionTime":"2024-01-22T05:00:00Z","wordCount":15,"comment":"Great team of workers that care about their clients thank you for all you do","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339825652,"surveyKey":"6249046789","source":"THPG Transparency","mentionTime":"2024-01-19T05:00:00Z","wordCount":7,"comment":"Dr was very informative and very helpful","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320795435,"surveyKey":"6051370619","source":"THPG Transparency","mentionTime":"2023-12-13T05:00:00Z","wordCount":32,"comment":"Everyone in the office was very kind and friendly. The assistant who helped was very caring. And Kaitlin PA is the most caring and kindest person. I will HIGHLY RECOMMEND this office.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320795891,"surveyKey":"5973757190","source":"THPG Transparency","mentionTime":"2023-12-09T05:00:00Z","wordCount":48,"comment":"I always get great care when I see Kaitlin and the staff. They're kind, efficient and I never have to wait too long to see someone. They're all very organized and my visits with them are very productive. So glad to have them taking care of my needs.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}}],"PGSealOfIntegrity":{"dataIntegrity":{"horizontal":{"darkBackground":{"png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL_WHITE.png"},"lightBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL.png"},"darkBackgroundHighResolution":{"png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL_WHITE/highresolution.png"}},"stacked":{"darkBackground":{"png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/STACKED/PG_EMBLEM_STACKED_WHITE.png"},"lightBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/STACKED/PG_EMBLEM_STACKED.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/STACKED/PG_EMBLEM_STACKED.png"}}},"sealOfIntegrity":{"darkBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_HIGH_REZ.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_HIGH_REZ.png"},"lightBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_BW_HIGH_REZ.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_BW_HIGH_REZ.png"}}},"totalPages":1,"ratings":[]}],"filter":{"minThreshold":0,"minRatingCount":30,"minSurveyCount":0,"minWordCount":0,"days":150,"page":1,"perPage":100,"showComments":true,"showRatings":true,"configVersion":"v2","period":{"to":"2024-05-06T23:59:59Z","from":"2023-12-08T00:00:00Z"}}},"careTeamString":"","isMDDO":false,"isPrimaryCare":false,"isTHPG":true,"shortName":"Kaitlin Moore","namePlusDegree":"\n Kaitlin Elizabeth Moore, PA-C\n ","namePlusDegreeRaw":"Kaitlin Elizabeth Moore, PA-C","locationUrlsPrepped":["https://www.texashealth.org/thpg/heart-and-vascular-specialists/8230-walnut-hill-lane-suite-220-dallas","https://www.care.texashealth.org/"],"isRatingsPlural":true,"isReviewsPlural":true,"displayPrimarySpecialties":"
UTSW School of Health Professions-Physician Assistants - Graduate School - 2013
Bio
Kaitlin Moore graduated with honors from Belmont University in Nashville, Tenn., with a Bachelor of Science degree in medical imaging technology. She went on to earn her certificate degree in nuclear medicine technology from Vanderbilt University Medical Center in Nashville, graduating as Top Academic Student in her class. Moore completed her Master of Physician Assistant studies at the University of Texas Southwestern Medical Center in Dallas.
Moore is a certified physician assistant, and is a member of the Texas Academy of Physician Assistants and the American Academy of Physician Assistants.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Medicare Adv
Aetna TX HealthAetna
Ambetter-ACA/Marketplace
American Health Advantage
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Care N Care Medicare Adv
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Coventry First Health
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana ChoiceCare Commercial
Humana HMO PPO Medicare Adv
Medicare Dallas
Medicare Railroad
Medicare Rest Of Texas
PHCS Multiplan
ProCare Advantage Medicare HMO
QuickTrip
Self-pay
Texas Independence Health Plan (TIHP)
TriWest (BCBS)
Tricare Humana Military
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
USA Lonestar Network
WellCare Medicare HMO/PPO
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
4.9
Rate provider 0-10
4.9
Recommend this provider office
4.9
Provider showed concern
4.9
Provider explained things clearly
4.9
Provider discussed treatment options
4.9
Provider included you in decisions
4.8
Ease of scheduling appointments
4.8
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.9 out of 5 (73 Ratings, 17 Comments)
5.0
Mar 2024
Overall experience was good.
5.0
Mar 2024
All good.
5.0
Mar 2024
Especially great to talk with Kaitlin! [...]
5.0
Feb 2024
I love all the PA's there but Kaitlin is the one I see the most and I love everything about her. She makes me feel like she is really concerned about me and my well being and Luke she's my bff.
5.0
Feb 2024
All with a warm smile and pleasant faces.
5.0
Feb 2024
Kaitlin is the best!
4.1
Feb 2024
Waited thirty minutes in exam room.
5.0
Feb 2024
Excellent service with a very caring and professional treatment.
5.0
Feb 2024
Excellent
5.0
Feb 2024
Kaitlin listens very attentively and answers all my questions.
5.0
Feb 2024
The staff was efficient and addressed all of our concerns.
5.0
Jan 2024
All good
5.0
Jan 2024
Very satisfied with the care and attention she receives
5.0
Jan 2024
Great team of workers that care about their clients thank you for all you do
5.0
Jan 2024
Dr was very informative and very helpful
5.0
Dec 2023
Everyone in the office was very kind and friendly. The assistant who helped was very caring. And Kaitlin PA is the most caring and kindest person. I will HIGHLY RECOMMEND this office.
5.0
Dec 2023
I always get great care when I see Kaitlin and the staff. They're kind, efficient and I never have to wait too long to see someone. They're all very organized and my visits with them are very productive. So glad to have them taking care of my needs.