Katherine Joella Koonce, APRN, FNP-C
A member of Texas Health Physicians Group
Katherine Joella Koonce, APRN, FNP-C
Nurse Practitioner-Family
Offers Video Visits
Texas Health Internal Medicine 801 West Cannon Street
Fort Worth, TX 76104
Fort Worth, TX 76104
About Me
Specialties
Nurse Practitioner-Family
Gender
F
Languages
English
Education
University of Texas at Arlington College of Nursing - Graduate School - 2019
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicare Railroad
Medicare Tarrant
PHCS Multiplan
QuickTrip
Self-pay
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
Rate provider 0-10Recommend this provider officeProvider showed concernProvider explained things clearlyProvider discussed treatment optionsProvider included you in decisionsEase of scheduling appointmentsEase of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.9 out of 5 (190 Ratings, 91 Comments)
Sep 2025Everyone was great as usual.Sep 2025Everyone was great as usual.Sep 2025Kate Koonce is the most personable PA in this practice. She obviously enjoys her work and knowing her patients. She listens well and has a great heart for serving. She took time to listen to my frustration and made sure she would take care of it. I will ask for her when I have to be seen in this practice.Sep 2025Great overall experience noSep 2025About a week before my appointment, [...] took several phone calls from me and worked diligently with Ms. Katy to address my problem. Went above and beyond to helpSep 2025Was a very pleasant visit.Sep 2025They were very courteous.Sep 2025Katie is absolutely phenomenal. She is truly invested in her patients, taking the time to sit, listen, validate their concerns, and then explore the best options for moving forward. I really appreciate the compassion and patience she shows, and I can honestly say she is the best nurse practitioner I've ever worked with.Her bedside manner is outstanding. She consistently comes in with a positive attitude and makes you feel heard and supported. Katie has walked with me through some of the hardest seasons of my life-from losing my dad and dealing with work stress, to managing my diabetes and coming out of a very depressed period. Through all of it, her care has never wavered.What stands out most is that even with a heavy workload, the level of service she provides is always top-notch. There's never a dip in her care or attention. She is steady, compassionate, and fully present every time.I wholeheartedly recommend Katie to anyone. She is a true asset to your office and brings so much value to every patient she sees.Sep 2025From the moment I walk in and sign in for my appointment, I feel welcomed. I call your front staff the "welcoming committee" because they always greet patients with positivity. There's no monotone, no negativity-just cheerful, upbeat energy that immediately makes you feel at ease. That makes a real difference, especially on days when I know I'll be having tough conversations about my health.The medical assistants are equally genuine. They don't just ask how my day is going out of habit-they actually listen and care. That sincerity shows, and it helps create an environment that feels supportive and encouraging.Even the checkout process reflects the same level of care. Everything runs efficiently, but the human side of customer service is never lost. You can tell your team is happy, that they get along, and that positivity carries over into the way they take care of patients.In all my visits, I've never experienced or overheard anything negative, aside from one former staff member whose bedside manner wasn't the best. But since she is no longer there, it's clear that your team now is fully aligned in creating a welcoming, professional, and compassionate atmosphere.You've built an environment that shines. The service is top-notch, and the patient experience is consistently excellent.Sep 2025Great staff, from checking in to the nurse tech. NP Katie is excellent at listening, diagnosing and care. I love this place/team, I wouldn't go anywhere else for care!!Sep 2025Great experience!!Sep 2025My experience was very well. My needs were meet . Very nice and helpful.Sep 2025Very helpful all of the staff.Sep 2025All around good experience. Providers were informative and helpfulSep 2025I love my provider, I have been with her and this practice for many years. They know me and treat me like family. That's important!!!Sep 2025The staff from front to back is Top Teir. I am very observant and believe good customer service happens every day, with every patient!!Sep 2025Katie is fabulous! She is why I keep coming to this clinic. I'm thankful for her. She actually listens to everything I have to say and talks out whatever Issue I am having.Sep 2025Katie Koonce provided a very thorough visit, she answered all my questions professionallySep 2025LPN Koonce is awesome.Sep 2025Dr. Koonce and the rest of the staff have been great every visit I've had with them.Sep 2025Katy is a good listener.Aug 2025Always well cared for by Katie Koonce and the entire staff.Aug 2025I had a list of items to discuss with Katherine and I told her that I was sorry I had so many issues. Her response was "bring it on". She listened to all 4 of my issues and we talked thru each one and came up with action plans to address them. Never did I feel rushed or that she needed to see another patient. She is a wonderful listener and discusses all potential plans with me and gives me options and explanations. The best!Aug 2025Did excellent for meAug 2025Katie always does a great job and tells me the truth in a polite way.Aug 2025Katie is the best. I've been seeing her for several yrs and her compassion and distinctive attention to my needs and concerns are beyond amazing!!!Aug 2025Staff is always efficient, professional and personable.Aug 2025Always attentive to our concernsAug 2025Everyone willing to assistAug 2025Katie is the best!!!!Aug 2025Everyone is the office was friendly and professional. Hands down, the best staff overall!Aug 2025[...] Mrs. Koonce office staff. Were so welcoming, on time, showed concerns about me and mad sure I understood the process & treatmentAug 2025Excellent care and concern. Easy to talk with, answers all questions with ease, friendly and always cheerful with a positive attitude. Actually enjoy the Medical visits.Aug 2025Entire staff is friendly, caring and make patients comfortable and at ease.Aug 2025I already recommended Dr Koonce to a colleague!Aug 2025Always enjoy seeing Katie as she is easy to talk to and has a receptive and caring demeanor.Aug 2025Katie Kounce is the BESTAug 2025Completely SatisfiedAug 2025Very friendly Good serviceAug 2025Good experienceAug 2025Good experienceAug 2025Katie, [...] are awesome!!!Aug 2025Katie, [...] are awesome!Aug 2025Every person I encountered was delightful. The check in was very friendly. The MA that roomed me very friendly and efficient. Katie is always a breeze to deal with. The tech in the lab was so quick and I didn't feel a thing. And this was all during an appointment I had to fast for, so that means no food or coffee hahaAug 2025Every person I encountered was delightful. The check in was very friendly. The MA that roomed me very friendly and efficient. Katie is always a breeze to deal with. The tech in the lab was so quick and I didn't feel a thing. And this was all during an appointment I had to fast for, so that means no food or coffee hahaAug 2025GreatAug 2025Start to finish everyone was awesomeAug 2025Just extremely friendlyAug 2025Love Katie Koonce & her team.Jul 2025Katie's the bestJul 2025You just get the opportunity to discuss your issues and get advice and results!It's refreshing.Jul 2025She really listens and thoroughly explains results.Jul 2025GreatJul 2025Treated with respectJul 2025I am so happy with Katie as my provider that my daughter has switch her provider to mine!Jul 2025[...] Excellent experience as always.Jul 2025Continued great experiences hereJul 2025Dr Koonce is always amazingJul 2025Katy Koonce is so caring and listens and makes sure everything is understood before leaving.Jul 2025Katie Konce, and her nurse and her front office staff are the best! Always smiling, welcoming, prompt and professional.Jul 2025Excellent experienceJul 2025Excellent experienceJul 2025Katie is ALWAYS wonderful to work with. She is a wonderful listener and really cares about my concerns. I would never hesitate to be seen by her and feel we have a great rapport.Jul 2025ExcellentJul 2025I always look forward to my appointments with PA Koonce and staff.Jul 2025I have been coming here for over five and my experience has always been great the APRN, FNP-C Katie Koonce since she has taken over my care I could not ask for a better provider she listens and offers me to have a in put on my care as well and educate in a term were I understand. I trust her with my care and I have recommended her to my family as well as friendsJul 2025My provider always listens to me and provides detail explanations.Jul 2025Absolutely love Katie. She listens, is supportive and includes me in her decisions. She is the best!!Jul 2025Katie Koonce is excellent. We also appreciate her assistant, [...]. We get wonderful care from them. We are so grateful to be Nurse Koonce's patients.Jul 2025Katie Koonce is Awesome! She's the greatest! I have been seeing her for 5 1/2 years now.Jul 2025The staff are wonderfulJul 2025Katey was great, couldn't ask for a more caring, concerning, & thorough person!Jul 2025Katie is very thorough and excellent to work withJul 2025Katie listens, remembers, open to wellness / supplements and collaboration with all my healthcare providers for comprehensive care plansJul 2025She was an excellent provider as always.Jun 2025The best available!Jun 2025There was concern for the issue, she listened to me, come up with plan to treat the problem. Very caring person.Jun 2025From the front to the back all staff were careing and they worked together.Jun 2025Great!Jun 2025The staff was great and very friendlyJun 2025I've never had a medical provider pay more attention to me & get test scheduled same day. I will always trust Katie Koonce. Better than any Dr I've had with getting things done. She should be a Doctor.Jun 2025Couldn't ask for a more patient, compassionate, knowledgeable & trustworthy caregiver.Jun 2025Love Katie Koonce, NP she takes fantastic care of me!!Jun 2025Everyone is very professional and great there. I really enjoy the visit every time I go thereJun 2025I know that I can ask any questions about my health and get answers from KatieJun 2025Everyone is greatJun 2025Katie always listens intently just as she did this time. We talked about a couple of different issues and what the possibilities could be that are causing them. She was kind and attentive just as you would want your doctor to be. You could tell she really cared.Jun 2025Everyone in the office is always friendly when I come in, which fortunately isn't that often!Jun 2025From the check-in process the receptionists were amazing, they helped me get my insurance taken care of, for which I called more than one time to make sure was in place I called several times for cancellations to actually get myself moved up and they were able to make that happen as well my doctor is always amazing I love her and have been with her for years for the very reason, and of course her medical assistant was second to none.Jun 2025Dr. Katy is the best! So personable, positive, and upbeat. She is extremely knowledgeable and puts quite a bit of thought into treatment/tests. Explains things in a clear and concise manner. A good listener and respectful of my thoughts and questions. She is extremely thorough and always spends a quality amount of time with me. I completely trust her with my care. She great about responding to my questions or concerns I address to her on the Portal.Jun 2025Every one in the office is so nice and friendly.