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Could not be happier or more impressed, and he deserves a higher grade than even the highest one offered on this medical practice survey - thank you so much!!!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1380530682,"surveyKey":"6611451757","source":"THPG Transparency","mentionTime":"2024-03-28T05:00:00Z","wordCount":13,"comment":"Staff was wonderful and very friendly, would not change a thing. Thank you!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1380533109,"surveyKey":"6577241326","source":"THPG Transparency","mentionTime":"2024-03-21T05:00:00Z","wordCount":13,"comment":"Dr. Shires rapport was excellent. 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Great bedside manner","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360835307,"surveyKey":"6341798651","source":"THPG Transparency","mentionTime":"2024-02-13T05:00:00Z","wordCount":18,"comment":"Doctor was very courteous and informative about my condition; was nice to have an actual conversation with him.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360836830,"surveyKey":"6357873083","source":"THPG Transparency","mentionTime":"2024-02-08T05:00:00Z","wordCount":8,"comment":"Excellent bedside manner.Explains everything in detailThorough assessment","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360836806,"surveyKey":"6357784131","source":"THPG Transparency","mentionTime":"2024-02-08T05:00:00Z","wordCount":27,"comment":"Dr. Shires (along with his staff) is always prompt, professional courteous & considerate. 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He did call me back on the phone after the appointment to clarify his plan, which helped.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":2.9}},{"id":1339822014,"surveyKey":"6267074244","source":"THPG Transparency","mentionTime":"2024-01-30T05:00:00Z","wordCount":46,"comment":"I also had a very difficult time getting the last surgery scheduled. I had to call multiple times to get it scheduled and had to physically drop off the scan cd and reports up to their office because they were having a hard time getting it.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":2.9}},{"id":1339823510,"surveyKey":"6280701909","source":"THPG Transparency","mentionTime":"2024-01-25T05:00:00Z","wordCount":17,"comment":"Dr Shires has a gift - surgery! I'm [...] due to his amazing skills and care","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339824851,"surveyKey":"6207363510","source":"THPG Transparency","mentionTime":"2024-01-20T05:00:00Z","wordCount":32,"comment":"Dr. Shires as well as his nurse, [...] were very professional and warm and caring. They answered all my questions, listened to me and never made me feel rushed at all.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339826974,"surveyKey":"6207364899","source":"THPG Transparency","mentionTime":"2024-01-13T05:00:00Z","wordCount":5,"comment":"Efficient and Caring - thanks","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339827983,"surveyKey":"6207403249","source":"THPG Transparency","mentionTime":"2024-01-11T05:00:00Z","wordCount":3,"comment":"Everything was good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339827972,"surveyKey":"6207382914","source":"THPG Transparency","mentionTime":"2024-01-11T05:00:00Z","wordCount":28,"comment":"Dr shires is the best doctor in the whole wide world to me to take care of my wife Jennifer and I praise his goodness and his expertise","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339827971,"surveyKey":"6207382914","source":"THPG Transparency","mentionTime":"2024-01-11T05:00:00Z","wordCount":77,"comment":"To me Dr shires after I met him is the best surgeon in the whole wide world for my darling wife Jennifer and I trust in his expertise and I trust in his experience and I know that his daddy was a wonderful surgeon and a very very praise surgeon and I know that he's just like his daddy and I put my faith in him and I put my faith in God to guide his hand","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339827967,"surveyKey":"6207365375","source":"THPG Transparency","mentionTime":"2024-01-11T05:00:00Z","wordCount":5,"comment":"Very efficient office and physician","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320793662,"surveyKey":"6095117535","source":"THPG Transparency","mentionTime":"2023-12-28T05:00:00Z","wordCount":4,"comment":"They were the best.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320793929,"surveyKey":"6101354482","source":"THPG Transparency","mentionTime":"2023-12-23T05:00:00Z","wordCount":9,"comment":"Dr Shires was very thorough and understanding! 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New York Presbyterian-Weill Cornell Medical Center - Fellowship - 1982
Emory University Program - General Surgery Residency - Fellowship - 1986
Emory University Program - General Surgery Residency - Residency - 1984
Emory University Program - General Surgery Residency - Residency - 1983
Emory University Program - General Surgery Residency - Residency - 1980
Bio
Dr. Tom Shires is a Fellow of the American College of Surgeons and sits on their Board of Governors. He specializes in hepatic, pancreatic and biliary surgery. He has followed in the footsteps of his surgeon father, who was a leading researcher and pioneer in the areas of trauma and burn care. Dr. Shires currently serves as the John P. Thompson Chair for Surgical Services at Texas Health Presbyterian Hospital Dallas and on the hospital’s Board of Trustees. He also sits on numerous committees, including Texas Health Dallas’ Medical Executive Committee and Surgical Services Committee.
Dr. Shires graduated with honors from Duke University School of Medicine in Durham, N.C., and completed his general surgery residency training at Emory University School of Medicine in Atlanta, Ga. He was the Harvey Cushing Research Fellow at Cornell University Medical College – New York Presbyterian Hospital and the Daniel Elkin Clinical Fellow at Emory.
He has decades of experience in the use of advanced and minimally invasive surgical techniques. He previously served as Chief of Surgery at Zale-Lipshy University Hospital in Dallas and as Chairman of the GI and Endocrine Division at The University of Texas Southwestern Medical Center, also in Dallas. Dr. Shires is an avid lecturer, author, medical editor and medical reviewer. Dr. Shires’ special interest in surgical education shows through in his role as the residency program director for surgery residents at Texas Health Dallas.
Dr. Shires is an active member of such organizations as the North Texas Chapter of the American College of Surgeons, American Hepato Pancreato Biliary Association, The Society for Surgery of the Alimentary Tract, Surgical Infection Society and Association for Academic Surgery.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Better Health Chip Medicaid
Aetna Better Health Star Plans Medicaid
Aetna Medicare Adv
Aetna TX HealthAetna
Ambetter-ACA/Marketplace
American Health Advantage
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Care N Care Medicare Adv
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Cook Childrens Medicaid
Coventry First Health
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana ChoiceCare Commercial
Humana HMO PPO Medicare Adv
Medicare Dallas
Medicare Railroad
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
PHCS Multiplan
Parkland HealthFirst Star Plan Medicaid
Parkland KidsFirst Medicaid
ProCare Advantage Medicare HMO
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
Texas Independence Health Plan (TIHP)
Tricare Humana Military
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
USA Lonestar Network
WellCare Medicare HMO/PPO
WellPoint Medicaid(Formerly Amerigroup)
WellPoint Medicare Adv(Formerly Amerigroup)
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
5.0
Rate provider 0-10
5.0
Recommend this provider office
5.0
Provider showed concern
4.9
Provider explained things clearly
4.9
Provider discussed treatment options
5.0
Provider included you in decisions
4.8
Ease of scheduling appointments
4.8
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.9 out of 5 (61 Ratings, 29 Comments)
5.0
Mar 2024
A+++++ SPECTACULAR - Dr. Shires is a hero and a champion. Could not be happier or more impressed, and he deserves a higher grade than even the highest one offered on this medical practice survey - thank you so much!!!!
5.0
Mar 2024
Staff was wonderful and very friendly, would not change a thing. Thank you!!
5.0
Mar 2024
Dr. Shires rapport was excellent. He was very thorough, answered all my questions.
5.0
Mar 2024
Everyone was cordial, knowledgeable
4.5
Mar 2024
No bad -all good- except for the location of the facility
5.0
Mar 2024
Doctor was extremely knowledgeable and took his time explaining diagnosis and procedures.
5.0
Mar 2024
Very kind and compassionate assistant in the room before I saw the doctor.
5.0
Feb 2024
Explained in detail my surgery and treatment. Great bedside manner
5.0
Feb 2024
Doctor was very courteous and informative about my condition; was nice to have an actual conversation with him.
5.0
Feb 2024
Excellent bedside manner.Explains everything in detailThorough assessment
5.0
Feb 2024
Dr. Shires (along with his staff) is always prompt, professional courteous & considerate. He answers all our questions & explains completely, what otherwise might have been confusing.
5.0
Feb 2024
The staff had changed since we were last here, but the new personnel was friendly & helpful.
5.0
Feb 2024
Dr Shires was wonderful. I cannot say enough positive things about his knowledge and care.
4.8
Feb 2024
It took 3 or 4 times to finally get the appointment, but we finally did
2.9
Jan 2024
Dr. Shires is very knowledgeable and experienced, I just didn't feel like his answers (this previous appointment) helped me process what the plan was and what he would do if he had a hard time visualizing the tumor the next time (like he did the previous surgery). He did call me back on the phone after the appointment to clarify his plan, which helped.
2.9
Jan 2024
I also had a very difficult time getting the last surgery scheduled. I had to call multiple times to get it scheduled and had to physically drop off the scan cd and reports up to their office because they were having a hard time getting it.
5.0
Jan 2024
Dr Shires has a gift - surgery! I'm [...] due to his amazing skills and care
5.0
Jan 2024
Dr. Shires as well as his nurse, [...] were very professional and warm and caring. They answered all my questions, listened to me and never made me feel rushed at all.
5.0
Jan 2024
Efficient and Caring - thanks
5.0
Jan 2024
Everything was good
5.0
Jan 2024
Dr shires is the best doctor in the whole wide world to me to take care of my wife Jennifer and I praise his goodness and his expertise
5.0
Jan 2024
To me Dr shires after I met him is the best surgeon in the whole wide world for my darling wife Jennifer and I trust in his expertise and I trust in his experience and I know that his daddy was a wonderful surgeon and a very very praise surgeon and I know that he's just like his daddy and I put my faith in him and I put my faith in God to guide his hand
5.0
Jan 2024
Very efficient office and physician
5.0
Dec 2023
They were the best.
5.0
Dec 2023
Dr Shires was very thorough and understanding! Loved him!
5.0
Dec 2023
Dr. Shires took his time in explaining what my condition was, informing me why we were doing the upcoming procedure and how he would go about it. I have never had a medical professional take this amount to time to make sure I understood my condition and treatment. He even apologized for being 10 minutes late, because he was thoroughly reviewing my MRI which I had just completed prior to our appointment. Stunning. Amazing man.
5.0
Dec 2023
I love this doctor. Very approachable. Very personable. Very professional but easy to understand explanations.