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He listened to my questions and had the answers. Very professional and down to earth at the same time. Very happy that I was referred to him. Put me at ease about my situation.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1708033656,"surveyKey":"9646222698","source":"THPG Transparency","mentionTime":"2025-08-14T05:00:00Z","wordCount":24,"comment":"Very thorough. Showed us pictures on computer. Explained what to expect step by step. Made me feel like I can trust the doctor completely.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1708033655,"surveyKey":"9646222698","source":"THPG Transparency","mentionTime":"2025-08-14T05:00:00Z","wordCount":7,"comment":"Very caring staff. Great to work with.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1708031803,"surveyKey":"9605722523","source":"THPG Transparency","mentionTime":"2025-08-07T05:00:00Z","wordCount":188,"comment":"Arrived for appt at ~1:30 for 2pm appointment but wasn't taken back until ~2:45 - 3:00pm. Recommend improving communication between Doctor, nursing staff, reception staff, and patients of delays. Other than that, no other negative issues to discuss. After being seen by Dr Shires, I understand the reason for the delay from time of appt to actually seeing him. He was very detailed when he went over my condition drawing a quick diagram of the portion of the body to provide a better understanding of the images from the different scans which he also showed. He explained the options available for treatment and offered us time to decide on how we wanted to proceed, which we had already decided prior to the appt. He then discussed the surgical procedure and potential for a more invasive surgery depending on the situation found during surgery as well as postop, recovery, and release for both scenarios. Dr Shires nurse [...] (apologies if I spelled it wrong) was amazing as well and very helpful throughout the appointment and scheduling. All of the staff were very friendly, well spoken, courteous, and profess","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691131725,"surveyKey":"9523734161","source":"THPG Transparency","mentionTime":"2025-07-28T05:00:00Z","wordCount":17,"comment":"I was very impressed with the professionalism, friendliness, caring attitude of the staff and doctor. 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He cares deeply about my health and progress. And I've heard the same from others he has treated. He is without compare.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691134853,"surveyKey":"9471210238","source":"THPG Transparency","mentionTime":"2025-07-15T05:00:00Z","wordCount":12,"comment":"He was VERY easy to talk to and readily answered my questions.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691136047,"surveyKey":"9447023132","source":"THPG Transparency","mentionTime":"2025-07-10T05:00:00Z","wordCount":2,"comment":"Good Great","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691136048,"surveyKey":"9447023132","source":"THPG Transparency","mentionTime":"2025-07-10T05:00:00Z","wordCount":19,"comment":"Every one was in tune with my visit and it made me less nervous and anxious about my visit.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691137250,"surveyKey":"9408522030","source":"THPG Transparency","mentionTime":"2025-07-05T05:00:00Z","wordCount":91,"comment":"Dr. Shires took over my case for which I believed all modalities had been exhausted. [...] He explained the problem set, and he walked through the issue using a large array of imagery (x-ray, ct, small bowel series) to define the problem and path forward. [...] Dr Shires has exhausted all non-surgical modalities. We discussed the surgery, hospital stay, recovery, and long term benefits at top level [...] and then decomposed each major event, deep dived modality, risk, and modalities and procedures to minimize these risk. [...]","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691137652,"surveyKey":"9408564382","source":"THPG Transparency","mentionTime":"2025-07-03T05:00:00Z","wordCount":20,"comment":"Dr Shires is amazing. Period. Unreal attention to the issue at hand - and has been amazing throughout my journey.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671796614,"surveyKey":"9319696463","source":"THPG Transparency","mentionTime":"2025-06-19T05:00:00Z","wordCount":1,"comment":"Good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671797180,"surveyKey":"9310776696","source":"THPG Transparency","mentionTime":"2025-06-17T05:00:00Z","wordCount":27,"comment":"I had an excellent experience at this office. Everyone was so polite, friendly and professional. It was such a delight to see people so patient friendly. OUTSTANDING!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671797179,"surveyKey":"9310776696","source":"THPG Transparency","mentionTime":"2025-06-17T05:00:00Z","wordCount":2,"comment":"Outstanding group!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671797143,"surveyKey":"9282961027","source":"THPG Transparency","mentionTime":"2025-06-17T05:00:00Z","wordCount":3,"comment":"Everyone was GREAT","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1671797595,"surveyKey":"9282943893","source":"THPG Transparency","mentionTime":"2025-06-15T05:00:00Z","wordCount":4,"comment":"Dr. Shires is great.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671797997,"surveyKey":"9282884049","source":"THPG Transparency","mentionTime":"2025-06-13T05:00:00Z","wordCount":11,"comment":"Dr. Shires is the most thorough, thoughtful physician that I've 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Close notice?
Due to regulatory changes, some telehealth visits are no longer covered by Medicare. If you still would like to be seen virtually and do not qualify, then it will be a non-covered service, and we will provide an ABN (Advance Beneficiary Notice). This applies to all Medicare, Managed Medicare (excluding UnitedHealthcare Medicare Advantage), TriCare West, Blue Cross and Blue Shield Federal, and Medicaid patients.
Emory University Program - General Surgery Residency - Fellowship - 1986
Emory University Program - General Surgery Residency - Residency - 1984
Emory University Program - General Surgery Residency - Residency - 1983
New York Presbyterian-Weill Cornell Medical Center - Fellowship - 1982
Emory University Program - General Surgery Residency - Residency - 1980
Duke University - Medical Education - 1978
Bio
Dr. Tom Shires is a Fellow of the American College of Surgeons and sits on their Board of Governors. He specializes in hepatic, pancreatic and biliary surgery. He has followed in the footsteps of his surgeon father, who was a leading researcher and pioneer in the areas of trauma and burn care. Dr. Shires currently serves as the John P. Thompson Chair for Surgical Services at Texas Health Presbyterian Hospital Dallas and on the hospital’s Board of Trustees. He also sits on numerous committees, including Texas Health Dallas’ Medical Executive Committee and Surgical Services Committee.
Dr. Shires graduated with honors from Duke University School of Medicine in Durham, N.C., and completed his general surgery residency training at Emory University School of Medicine in Atlanta, Ga. He was the Harvey Cushing Research Fellow at Cornell University Medical College – New York Presbyterian Hospital and the Daniel Elkin Clinical Fellow at Emory.
He has decades of experience in the use of advanced and minimally invasive surgical techniques. He previously served as Chief of Surgery at Zale-Lipshy University Hospital in Dallas and as Chairman of the GI and Endocrine Division at The University of Texas Southwestern Medical Center, also in Dallas. Dr. Shires is an avid lecturer, author, medical editor and medical reviewer. Dr. Shires’ special interest in surgical education shows through in his role as the residency program director for surgery residents at Texas Health Dallas.
Dr. Shires is an active member of such organizations as the North Texas Chapter of the American College of Surgeons, American Hepato Pancreato Biliary Association, The Society for Surgery of the Alimentary Tract, Surgical Infection Society and Association for Academic Surgery.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Better Health Chip Medicaid
Aetna Better Health Star Plans Medicaid
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
American Health Advantage
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Cook Childrens Medicaid
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicare Dallas
Medicare Railroad
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
Parkland HealthFirst Star Plan Medicaid
Parkland KidsFirst Medicaid
PHCS Multiplan
ProCare Advantage Medicare HMO
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
Texas Independence Health Plan (TIHP)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
USA Lonestar Network
WellCare Medicare HMO/PPO
WellPoint Medicaid
WellPoint Medicare Adv
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
5.0
Rate provider 0-10
4.9
Recommend this provider office
5.0
Provider showed concern
5.0
Provider explained things clearly
5.0
Provider discussed treatment options
5.0
Provider included you in decisions
4.9
Ease of scheduling appointments
4.9
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.9 out of 5 (49 Ratings, 24 Comments)
5.0
Aug 2025
Dr. Shires was very nice and detailed in his explanation of my situation. He listened to my questions and had the answers. Very professional and down to earth at the same time. Very happy that I was referred to him. Put me at ease about my situation.
5.0
Aug 2025
Very thorough. Showed us pictures on computer. Explained what to expect step by step. Made me feel like I can trust the doctor completely.
5.0
Aug 2025
Very caring staff. Great to work with.
5.0
Aug 2025
Arrived for appt at ~1:30 for 2pm appointment but wasn't taken back until ~2:45 - 3:00pm. Recommend improving communication between Doctor, nursing staff, reception staff, and patients of delays. Other than that, no other negative issues to discuss. After being seen by Dr Shires, I understand the reason for the delay from time of appt to actually seeing him. He was very detailed when he went over my condition drawing a quick diagram of the portion of the body to provide a better understanding of the images from the different scans which he also showed. He explained the options available for treatment and offered us time to decide on how we wanted to proceed, which we had already decided prior to the appt. He then discussed the surgical procedure and potential for a more invasive surgery depending on the situation found during surgery as well as postop, recovery, and release for both scenarios. Dr Shires nurse [...] (apologies if I spelled it wrong) was amazing as well and very helpful throughout the appointment and scheduling. All of the staff were very friendly, well spoken, courteous, and profess
5.0
Jul 2025
I was very impressed with the professionalism, friendliness, caring attitude of the staff and doctor. Excellent service!
5.0
Jul 2025
Excellent!
5.0
Jul 2025
I was impressed and pleased.
5.0
Jul 2025
All went well.
5.0
Jul 2025
Dr. Shires is ideal. Personable, compassionate, and skilled beyond measure. He cares deeply about my health and progress. And I've heard the same from others he has treated. He is without compare.
5.0
Jul 2025
He was VERY easy to talk to and readily answered my questions.
5.0
Jul 2025
Good Great
5.0
Jul 2025
Every one was in tune with my visit and it made me less nervous and anxious about my visit.
5.0
Jul 2025
Dr. Shires took over my case for which I believed all modalities had been exhausted. [...] He explained the problem set, and he walked through the issue using a large array of imagery (x-ray, ct, small bowel series) to define the problem and path forward. [...] Dr Shires has exhausted all non-surgical modalities. We discussed the surgery, hospital stay, recovery, and long term benefits at top level [...] and then decomposed each major event, deep dived modality, risk, and modalities and procedures to minimize these risk. [...]
5.0
Jul 2025
Dr Shires is amazing. Period. Unreal attention to the issue at hand - and has been amazing throughout my journey.
5.0
Jun 2025
Good
5.0
Jun 2025
I had an excellent experience at this office. Everyone was so polite, friendly and professional. It was such a delight to see people so patient friendly. OUTSTANDING!
5.0
Jun 2025
Outstanding group!
4.8
Jun 2025
Everyone was GREAT
5.0
Jun 2025
Dr. Shires is great.
5.0
Jun 2025
Dr. Shires is the most thorough, thoughtful physician that I've experienced.
5.0
Jun 2025
Dr Shires explained in detail verbally & with pictures of my CT scan, l appreciated very much.
5.0
Jun 2025
Well organized.
5.0
Jun 2025
Dr. Shires III and [...] were attentive and compassionate in their listening skills and response to my concerns.