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Explained everything to me and told me of the plan to find the reason for my pain","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1399875375,"surveyKey":"6640492363","source":"THPG Transparency","mentionTime":"2024-04-03T05:00:00Z","wordCount":5,"comment":"Staff is amazing. Very friendly","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1399875359,"surveyKey":"6640474185","source":"THPG Transparency","mentionTime":"2024-04-03T05:00:00Z","wordCount":6,"comment":"Everyone was friendly, nice and helpful.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1380530388,"surveyKey":"6605976147","source":"THPG Transparency","mentionTime":"2024-03-29T05:00:00Z","wordCount":41,"comment":"Lien has administered my knee injections for years now and I couldn't ask for a better practitioner. 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His entire staff is great!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1380534697,"surveyKey":"6513667594","source":"THPG Transparency","mentionTime":"2024-03-15T05:00:00Z","wordCount":4,"comment":"Excellent staff!!! 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Lien Tran is a registered and certified physician assistant with experience assisting on total hip and total knee replacements, fracture fixations, knee arthroscopy procedures and ligament reconstruction. She received her master’s degree in Physician Assistant Studies from Le Moyne College in Syracuse, N.Y., and is a member of the American Academy of Physician Assistants and the American Society of Orthopaedic Physician’s Assistants.
Lien speaks fluent Vietnamese.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Medicare Adv
Aetna TX HealthAetna
Ambetter-ACA/Marketplace
American Health Advantage
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Care N Care Medicare Adv
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Coventry First Health
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana ChoiceCare Commercial
Humana HMO PPO Medicare Adv
Medicare Dallas
Medicare Railroad
Medicare Rest Of Texas
Medicare Tarrant
PHCS Multiplan
ProCare Advantage Medicare HMO
QuickTrip
Self-pay
Texas Independence Health Plan (TIHP)
Tricare Humana Military
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
4.9
Rate provider 0-10
4.9
Recommend this provider office
4.9
Provider showed concern
4.9
Provider explained things clearly
4.8
Provider discussed treatment options
4.8
Provider included you in decisions
4.7
Ease of scheduling appointments
4.7
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.8 out of 5 (178 Ratings, 44 Comments)
4.1
May 2024
Front desk workers are atrocious. I felt like I was an inconvenience to them. Very poor communication and attitude. Once I got to actual health care providers- great folks. But I was ready to lose my religion on front reception .
5.0
May 2024
Very helpful helpful I told I was [...] and she seemed to have so much sympathy for me. Thank you for very much for your new machines.
5.0
May 2024
Everyone has been so professional and very nice.
5.0
May 2024
Lien is so helpful and kind. She answers all of my questions and is so professional!!
5.0
May 2024
Good experience
5.0
May 2024
Everything was discussed very professional and they heard what I was experiencing and came up with a plan.
5.0
May 2024
Very good experience
5.0
May 2024
Very good
4.5
May 2024
Very imformative, helpful and kind.
5.0
May 2024
Every thing went smoothly!
5.0
May 2024
My experience was excellent!
5.0
May 2024
Excellent!
5.0
May 2024
Lien was skilled in treatment modality and patient emotional care, resulting in pain free and stress free experience!!!
5.0
May 2024
Very efficient yet patient centered experience
5.0
May 2024
Great experience
3.5
May 2024
They worked fine together,
5.0
Apr 2024
I call for my appointment on Monday was scheduled on Thursday. Quick time to relieve Mt pain was dearly appreciated!
5.0
Apr 2024
Excellent
5.0
Apr 2024
Lien is so professional and trustworthy. She knows her stuff and it makes the patient at ease. [...] was cheerful and helpful. The whole staff is welcoming and friendly.
5.0
Apr 2024
[...] and Lien are amazing. Dr [...] is calm and confident. This office knows their stuff and the process is so well thought out. Trust them implicitly.
4.8
Apr 2024
Lien is fabulous and I always feel so much better after visiting her. Even though my problem turned out not to be a hip or knee issue she directed me to another doctor.
5.0
Apr 2024
First rate Lien and [...] both patient thorough and extremely responsive
5.0
Apr 2024
Excellent communication.
5.0
Apr 2024
Excellent service.
5.0
Apr 2024
Fantastic process and treatment all the way around. Very pleased so far and look forward to continuing our journey to wellness.
5.0
Apr 2024
Everyone was extremely pleasant and helpful, and the moving from location to location within the visit was seamless.
5.0
Apr 2024
Everyone is great!
5.0
Apr 2024
Lien was amazing. Explained everything to me and told me of the plan to find the reason for my pain
5.0
Apr 2024
Staff is amazing. Very friendly
5.0
Apr 2024
Everyone was friendly, nice and helpful.
5.0
Mar 2024
Lien has administered my knee injections for years now and I couldn't ask for a better practitioner. I hope she's around (at least) as long as I am (and I assure you, I have no plans on going anywhere anytime soon).
5.0
Mar 2024
I have not (nor ever have had) any ill experiences to report.
4.9
Mar 2024
Already recommended
4.8
Mar 2024
Very professional and extremely proficient
4.8
Mar 2024
Great!
5.0
Mar 2024
You all are just the best!!
5.0
Mar 2024
I LOVE Dr [...]office. His entire staff is great!!
5.0
Mar 2024
Excellent staff!!! Very personable!!
5.0
Feb 2024
Got called out of waiting room almost immediately but waited in room for 40 minutes before PA cone in.
5.0
Feb 2024
Addressed the problem and answered all my questions.