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Great at her job. [...]","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1653766836,"surveyKey":"9165960264","source":"THPG Transparency","mentionTime":"2025-05-28T05:00:00Z","wordCount":3,"comment":"Rachael is great.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766203,"surveyKey":"9165914421","source":"THPG Transparency","mentionTime":"2025-05-24T05:00:00Z","wordCount":22,"comment":"Very good in helping me understand what she said. She took in consideration that I'm [...]. She was respectful and professional.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766204,"surveyKey":"9165914421","source":"THPG Transparency","mentionTime":"2025-05-24T05:00:00Z","wordCount":4,"comment":"Friendly, patient and professional","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766192,"surveyKey":"9153294422","source":"THPG Transparency","mentionTime":"2025-05-24T05:00:00Z","wordCount":6,"comment":"The staff is exceptional and accommodating.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653765596,"surveyKey":"9153407363","source":"THPG Transparency","mentionTime":"2025-05-22T05:00:00Z","wordCount":10,"comment":"PA consulted with and physician came in to discuss care.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1653764093,"surveyKey":"9121878142","source":"THPG Transparency","mentionTime":"2025-05-16T05:00:00Z","wordCount":12,"comment":"Dr Rachel is very personable , professional and knowledgeable . 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It really eased my mind and concerns.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653762666,"surveyKey":"9064297490","source":"THPG Transparency","mentionTime":"2025-05-11T05:00:00Z","wordCount":8,"comment":"Excellent care. Well informed on options. 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They consulted with the PA (Rachael) and were able to fit me in quickly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653761103,"surveyKey":"9055799601","source":"THPG Transparency","mentionTime":"2025-05-06T05:00:00Z","wordCount":13,"comment":"I always have an issue excellent experience with Dr. Rachel. She's the best! ","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653761104,"surveyKey":"9055799601","source":"THPG Transparency","mentionTime":"2025-05-06T05:00:00Z","wordCount":10,"comment":"The entire staff complement each other. Please don't change them.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760272,"surveyKey":"9021028522","source":"THPG Transparency","mentionTime":"2025-05-02T05:00:00Z","wordCount":1,"comment":"GREAT","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760273,"surveyKey":"9021028522","source":"THPG Transparency","mentionTime":"2025-05-02T05:00:00Z","wordCount":30,"comment":"I have a Special Needs Child, they explained the procedure to her, made her feel safe. So the entire Staff, from checking in, to checking out, PASS WITH FLYING COLORS","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760059,"surveyKey":"9012232605","source":"THPG Transparency","mentionTime":"2025-05-01T05:00:00Z","wordCount":5,"comment":"It was a great experience!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760060,"surveyKey":"9012232605","source":"THPG Transparency","mentionTime":"2025-05-01T05:00:00Z","wordCount":2,"comment":"Very good!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635175953,"surveyKey":"9021014064","source":"THPG Transparency","mentionTime":"2025-04-30T05:00:00Z","wordCount":11,"comment":"Awesome people in this practice. I always feel well cared for.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635175949,"surveyKey":"9012242043","source":"THPG Transparency","mentionTime":"2025-04-30T05:00:00Z","wordCount":6,"comment":"All staff encounters friendly and professional","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177203,"surveyKey":"8991753822","source":"THPG Transparency","mentionTime":"2025-04-25T05:00:00Z","wordCount":5,"comment":"It was an Awesome visit","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177943,"surveyKey":"8938415843","source":"THPG Transparency","mentionTime":"2025-04-23T05:00:00Z","wordCount":13,"comment":"I appreciated the PA's honesty and the direction of care that she recommended.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.5}},{"id":1635177944,"surveyKey":"8938415843","source":"THPG Transparency","mentionTime":"2025-04-23T05:00:00Z","wordCount":12,"comment":"Physician's Assistant was very professional. I felt attended to and cared for.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.5}},{"id":1635179902,"surveyKey":"8929823169","source":"THPG Transparency","mentionTime":"2025-04-16T05:00:00Z","wordCount":5,"comment":"Very knowledgeable and very professional.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179903,"surveyKey":"8929823169","source":"THPG Transparency","mentionTime":"2025-04-16T05:00:00Z","wordCount":5,"comment":"Very good couldn't be happier.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179871,"surveyKey":"8938406602","source":"THPG Transparency","mentionTime":"2025-04-16T05:00:00Z","wordCount":3,"comment":"Rachel was amazing!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179870,"surveyKey":"8938402968","source":"THPG Transparency","mentionTime":"2025-04-16T05:00:00Z","wordCount":7,"comment":"Rachael and [...] are the best","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180315,"surveyKey":"8929825393","source":"THPG Transparency","mentionTime":"2025-04-15T05:00:00Z","wordCount":4,"comment":"Everyone is always professional","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180306,"surveyKey":"8929810078","source":"THPG Transparency","mentionTime":"2025-04-15T05:00:00Z","wordCount":3,"comment":"Always very good.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635182736,"surveyKey":"8862921996","source":"THPG Transparency","mentionTime":"2025-04-06T05:00:00Z","wordCount":22,"comment":"Another great care experience. I would go to Texas Hip and Knee to replace my third hip (if I had one :)","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1615959354,"surveyKey":"8805020281","source":"THPG Transparency","mentionTime":"2025-03-26T05:00:00Z","wordCount":6,"comment":"Wonderful medical care, and great staff.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615959355,"surveyKey":"8805020281","source":"THPG Transparency","mentionTime":"2025-03-26T05:00:00Z","wordCount":3,"comment":"Very caring staff.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615956157,"surveyKey":"8729250927","source":"THPG Transparency","mentionTime":"2025-03-14T05:00:00Z","wordCount":5,"comment":"Definitely would recommend this provider.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955406,"surveyKey":"8716020025","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":8,"comment":"Very professional and listens. Provides options and alternatives.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1615955407,"surveyKey":"8716020025","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":7,"comment":"As usual, everyone was professional and knowledgeable.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1615955393,"surveyKey":"8715961825","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":7,"comment":"It was a good appointment all around","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955394,"surveyKey":"8715961825","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":19,"comment":"Rachel was so kind and very thorough in figuring out my knee. I really appreciated her knowledge and kindness","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955386,"surveyKey":"8715993706","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":2,"comment":"Great teamwork","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955387,"surveyKey":"8715993706","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":4,"comment":"Thorough, patient, and caring","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955367,"surveyKey":"8715949828","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":9,"comment":"Rachel is amazing in every way. Professional and caring","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.63}},{"id":1615954634,"surveyKey":"8684472408","source":"THPG Transparency","mentionTime":"2025-03-09T05:00:00Z","wordCount":7,"comment":"Took care of problem I visited for.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1615952852,"surveyKey":"8661570770","source":"THPG Transparency","mentionTime":"2025-03-04T05:00:00Z","wordCount":6,"comment":"Very cordial and professional and helpful","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597993847,"surveyKey":"8584745986","source":"THPG Transparency","mentionTime":"2025-02-20T05:00:00Z","wordCount":2,"comment":"Very good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.4}},{"id":1597993848,"surveyKey":"8584745986","source":"THPG Transparency","mentionTime":"2025-02-20T05:00:00Z","wordCount":33,"comment":"Today was first time I learned about steroids as an option besides geo for knee painI received that dosage and it seemed as good or better than the gel. Thx for both however.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.4}},{"id":1597993818,"surveyKey":"8574358125","source":"THPG Transparency","mentionTime":"2025-02-20T05:00:00Z","wordCount":4,"comment":"They are the Best","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597993819,"surveyKey":"8574358125","source":"THPG Transparency","mentionTime":"2025-02-20T05:00:00Z","wordCount":18,"comment":"They are Always courteous and respectful. I am Extremely happy with All of the Staffing at this facility.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597994130,"surveyKey":"8584780924","source":"THPG Transparency","mentionTime":"2025-02-19T05:00:00Z","wordCount":2,"comment":"Very professional","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597995049,"surveyKey":"8550382071","source":"THPG Transparency","mentionTime":"2025-02-15T05:00:00Z","wordCount":11,"comment":"Best time spent on the last few months with medcal staff.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1597995050,"surveyKey":"8550382071","source":"THPG Transparency","mentionTime":"2025-02-15T05:00:00Z","wordCount":9,"comment":"Great staff.you should be very proud of them","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1597995490,"surveyKey":"8550371154","source":"THPG Transparency","mentionTime":"2025-02-14T05:00:00Z","wordCount":9,"comment":"I love all my Dr.s and nurses there .","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1597996245,"surveyKey":"8536304530","source":"THPG Transparency","mentionTime":"2025-02-12T05:00:00Z","wordCount":43,"comment":"Rachael explained the state of my [...] and my treatment options. She did not push me to consider surgery immediately but told me she can continue giving me [...] until I know that it is time for surgery. I appreciate that.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597996621,"surveyKey":"8526885687","source":"THPG Transparency","mentionTime":"2025-02-11T05:00:00Z","wordCount":3,"comment":"Everyone was great.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1597996622,"surveyKey":"8526885687","source":"THPG Transparency","mentionTime":"2025-02-11T05:00:00Z","wordCount":3,"comment":"Everyone was great","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1597996620,"surveyKey":"8526920690","source":"THPG Transparency","mentionTime":"2025-02-11T05:00:00Z","wordCount":1,"comment":"Great","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597997464,"surveyKey":"8486199359","source":"THPG Transparency","mentionTime":"2025-02-07T05:00:00Z","wordCount":11,"comment":"Rachael Scharchburg was very friendly, kind, and listened to my concerns.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597998260,"surveyKey":"8486142723","source":"THPG Transparency","mentionTime":"2025-02-05T05:00:00Z","wordCount":6,"comment":"Everyone in the office is excellent","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597998250,"surveyKey":"8486164125","source":"THPG Transparency","mentionTime":"2025-02-05T05:00:00Z","wordCount":8,"comment":"Awesome as usual and would recommend them highly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597998251,"surveyKey":"8486164125","source":"THPG Transparency","mentionTime":"2025-02-05T05:00:00Z","wordCount":17,"comment":"I have been a patient for years. Rachel is always professional, courteous and caring. She is great!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597998669,"surveyKey":"8477102416","source":"THPG Transparency","mentionTime":"2025-02-04T05:00:00Z","wordCount":15,"comment":"The staff is very courteous and professional. They make me feel at ease and important.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597998670,"surveyKey":"8477102416","source":"THPG Transparency","mentionTime":"2025-02-04T05:00:00Z","wordCount":29,"comment":"Dr.Rachel has always treated me with respect and kindness. She listens to my concerns regarding knee surgery. 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Midwestern University College of Health Sciences/PA Program - Graduate School - 2013
Bio
Rachael Scharchburg graduated cum laude with a bachelor’s degree in Applied Health Science in 2009. She later went back to school to earn her Master’s of Medical Science in Physician Assistant Studies from Midwestern University in Downers Grove, Ill. She is a certified physician assistant with experience in research and hands-on patient care.
Rachael is also a member of the American Academy of Physician Assistants.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
American Health Advantage
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicare Railroad
Medicare Tarrant
PHCS Multiplan
ProCare Advantage Medicare HMO
QuickTrip
Self-pay
Texas Independence Health Plan (TIHP)
Tricare Humana Military
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
USA Lonestar Network
WellCare Medicare HMO/PPO
WellPoint Medicaid(Formerly Amerigroup)
WellPoint Medicare Adv(Formerly Amerigroup)
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
4.9
Rate provider 0-10
5.0
Recommend this provider office
4.9
Provider showed concern
4.9
Provider explained things clearly
4.9
Provider discussed treatment options
4.9
Provider included you in decisions
4.9
Ease of scheduling appointments
4.8
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.9 out of 5 (212 Ratings, 71 Comments)
5.0
May 2025
Overall just a very good experience
5.0
May 2025
Great
5.0
May 2025
Couldn't have been better
5.0
May 2025
Rachael listened and responded.
4.9
May 2025
Rachael is always so professional & kind. Great at her job. [...]
5.0
May 2025
Rachael is great.
5.0
May 2025
Very good in helping me understand what she said. She took in consideration that I'm [...]. She was respectful and professional.
5.0
May 2025
Friendly, patient and professional
5.0
May 2025
The staff is exceptional and accommodating.
4.9
May 2025
PA consulted with and physician came in to discuss care.
5.0
May 2025
Dr Rachel is very personable , professional and knowledgeable . I enjoyed my visit.
5.0
May 2025
I had a Great and Personalize Visit ! PA Rachael is Polite,Friendly and Detailed oriented! Love Her Care and willingness to Fix the Problem ! Thank You Rachael !
5.0
May 2025
Good
5.0
May 2025
Good
5.0
May 2025
My appointment was for knee injectionsAll equipment was ready immediately
5.0
May 2025
Very caring , answered all questions and discussed all options
5.0
May 2025
They were so friendly and helpful
5.0
May 2025
The PA went over and above what I asked for. It really eased my mind and concerns.
5.0
May 2025
Excellent care. Well informed on options. Very professional.
5.0
May 2025
Every time I am seen, I feel like the entire team is working together!
5.0
May 2025
Very efficient thorough kind & caring
5.0
May 2025
Excellent care
5.0
May 2025
I arrived and my appointment was not scheduled on their books. They consulted with the PA (Rachael) and were able to fit me in quickly.
5.0
May 2025
I always have an issue excellent experience with Dr. Rachel. She's the best!
5.0
May 2025
The entire staff complement each other. Please don't change them.
5.0
May 2025
GREAT
5.0
May 2025
I have a Special Needs Child, they explained the procedure to her, made her feel safe. So the entire Staff, from checking in, to checking out, PASS WITH FLYING COLORS
5.0
May 2025
It was a great experience!
5.0
May 2025
Very good!
5.0
Apr 2025
Awesome people in this practice. I always feel well cared for.
5.0
Apr 2025
All staff encounters friendly and professional
5.0
Apr 2025
It was an Awesome visit
4.5
Apr 2025
I appreciated the PA's honesty and the direction of care that she recommended.
4.5
Apr 2025
Physician's Assistant was very professional. I felt attended to and cared for.
5.0
Apr 2025
Very knowledgeable and very professional.
5.0
Apr 2025
Very good couldn't be happier.
5.0
Apr 2025
Rachel was amazing!
5.0
Apr 2025
Rachael and [...] are the best
5.0
Apr 2025
Everyone is always professional
5.0
Apr 2025
Always very good.
4.8
Apr 2025
Another great care experience. I would go to Texas Hip and Knee to replace my third hip (if I had one :)
5.0
Mar 2025
Wonderful medical care, and great staff.
5.0
Mar 2025
Very caring staff.
5.0
Mar 2025
Definitely would recommend this provider.
4.9
Mar 2025
Very professional and listens. Provides options and alternatives.
4.9
Mar 2025
As usual, everyone was professional and knowledgeable.
5.0
Mar 2025
It was a good appointment all around
5.0
Mar 2025
Rachel was so kind and very thorough in figuring out my knee. I really appreciated her knowledge and kindness
5.0
Mar 2025
Great teamwork
5.0
Mar 2025
Thorough, patient, and caring
4.6
Mar 2025
Rachel is amazing in every way. Professional and caring
5.0
Mar 2025
Took care of problem I visited for.
5.0
Mar 2025
Very cordial and professional and helpful
4.4
Feb 2025
Very good
4.4
Feb 2025
Today was first time I learned about steroids as an option besides geo for knee painI received that dosage and it seemed as good or better than the gel. Thx for both however.
5.0
Feb 2025
They are the Best
5.0
Feb 2025
They are Always courteous and respectful. I am Extremely happy with All of the Staffing at this facility.
5.0
Feb 2025
Very professional
4.8
Feb 2025
Best time spent on the last few months with medcal staff.
4.8
Feb 2025
Great staff.you should be very proud of them
5.0
Feb 2025
I love all my Dr.s and nurses there .
5.0
Feb 2025
Rachael explained the state of my [...] and my treatment options. She did not push me to consider surgery immediately but told me she can continue giving me [...] until I know that it is time for surgery. I appreciate that.
4.8
Feb 2025
Everyone was great.
4.8
Feb 2025
Everyone was great
5.0
Feb 2025
Great
5.0
Feb 2025
Rachael Scharchburg was very friendly, kind, and listened to my concerns.
5.0
Feb 2025
Everyone in the office is excellent
5.0
Feb 2025
Awesome as usual and would recommend them highly.
5.0
Feb 2025
I have been a patient for years. Rachel is always professional, courteous and caring. She is great!
5.0
Feb 2025
The staff is very courteous and professional. They make me feel at ease and important.
5.0
Feb 2025
Dr.Rachel has always treated me with respect and kindness. She listens to my concerns regarding knee surgery. No pressure ever on my needed surgery, saying it's my decision.