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Took her time with me and was very concerned about by issue.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1671794072,"surveyKey":"9363140810","source":"THPG Transparency","mentionTime":"2025-06-30T05:00:00Z","wordCount":8,"comment":"Excellent....always appreciate the timely and attentive service.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671794682,"surveyKey":"9363154896","source":"THPG Transparency","mentionTime":"2025-06-27T05:00:00Z","wordCount":3,"comment":"Rachael was excellent.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671794962,"surveyKey":"9322749572","source":"THPG Transparency","mentionTime":"2025-06-26T05:00:00Z","wordCount":6,"comment":"Amiable, to the point, receptive, efficient !","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.83}},{"id":1671794961,"surveyKey":"9322749572","source":"THPG Transparency","mentionTime":"2025-06-26T05:00:00Z","wordCount":5,"comment":"Overall good experience. 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Great at her job. [...]","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1653766836,"surveyKey":"9165960264","source":"THPG Transparency","mentionTime":"2025-05-28T05:00:00Z","wordCount":3,"comment":"Rachael is great.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766204,"surveyKey":"9165914421","source":"THPG Transparency","mentionTime":"2025-05-24T05:00:00Z","wordCount":4,"comment":"Friendly, patient and professional","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766203,"surveyKey":"9165914421","source":"THPG Transparency","mentionTime":"2025-05-24T05:00:00Z","wordCount":22,"comment":"Very good in helping me understand what she said. She took in consideration that I'm [...]. 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Due to regulatory changes, some telehealth visits are no longer covered by Medicare. If you still would like to be seen virtually and do not qualify, then it will be a non-covered service, and we will provide an ABN (Advance Beneficiary Notice). This applies to all Medicare, Managed Medicare (excluding UnitedHealthcare Medicare Advantage), TriCare West, Blue Cross and Blue Shield Federal, and Medicaid patients.
Midwestern University College of Health Sciences/PA Program - Graduate School - 2013
Bio
Rachael Scharchburg graduated cum laude with a bachelor’s degree in Applied Health Science in 2009. She later went back to school to earn her Master’s of Medical Science in Physician Assistant Studies from Midwestern University in Downers Grove, Ill. She is a certified physician assistant with experience in research and hands-on patient care.
Rachael is also a member of the American Academy of Physician Assistants.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
American Health Advantage
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicare Railroad
Medicare Tarrant
PHCS Multiplan
ProCare Advantage Medicare HMO
QuickTrip
Self-pay
Texas Independence Health Plan (TIHP)
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
USA Lonestar Network
WellCare Medicare HMO/PPO
WellPoint Medicaid
WellPoint Medicare Adv
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
4.9
Rate provider 0-10
5.0
Recommend this provider office
4.9
Provider showed concern
4.9
Provider explained things clearly
4.9
Provider discussed treatment options
4.9
Provider included you in decisions
4.9
Ease of scheduling appointments
4.8
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.9 out of 5 (195 Ratings, 54 Comments)
5.0
Aug 2025
Easy to talk with.
5.0
Aug 2025
Physicians, PA, and nurses provided excellent service
5.0
Aug 2025
Rachael was very helpful in terms of discussing the specific issue I was having.
5.0
Aug 2025
PA-C was awesome, professional, thorough & concise, and excellent interface with patient.
5.0
Aug 2025
I am very satisfied with my care
4.6
Aug 2025
Knowledgeable NP. She was able to figure out. What was really wrong with me, I thought it was my knee. And. She pinpointed. It was my hip and ordered additional X-rays to prove It. And that was exactly was what was going on with my leg.
4.6
Aug 2025
Great and friendly environment
5.0
Aug 2025
Everyone is always very concerned.
4.4
Aug 2025
All good
4.4
Aug 2025
All good
5.0
Aug 2025
Excellent place to get care I have referred several people to come here they all thank me for doing so
5.0
Aug 2025
Excellent staff
5.0
Aug 2025
Rachael is an outstanding PA. She is professional, competent, attentive and always friendly.
5.0
Aug 2025
Good people, great culture.
5.0
Jul 2025
Rachael is excellent!
5.0
Jul 2025
Was an excellent examination and recommendations concerning my treatment going forward.
5.0
Jul 2025
The entire appointment from check in to check out was top shelf. Excellent doctor and staff
5.0
Jul 2025
Everything ran smoothly and on time! All employees were helpful and kind
5.0
Jul 2025
The entire appointment ran smoothly from one step to the next
5.0
Jul 2025
Excellent service and are very professional and upholding their ethics
5.0
Jul 2025
Staff was awesome and made me feel very comfortable. Rachael was the best and did a great job injecting my knees!
5.0
Jul 2025
She was patient and answered my questions professionally.
5.0
Jul 2025
I feel they have my highest and best concern for my best health.
5.0
Jul 2025
Hip and knee very consistent medical provider.
5.0
Jul 2025
Miss Rachael listened to problem, she was professional, caring and suggested a workable solution. I agreed
5.0
Jul 2025
A positive experience
5.0
Jul 2025
They treat you as if you are the only patient in the office,taking the time to explain things and addressing any concerns you may have.
4.9
Jul 2025
Rachael was awesome! Took her time with me and was very concerned about by issue.
5.0
Jun 2025
Excellent....always appreciate the timely and attentive service.
5.0
Jun 2025
Rachael was excellent.
4.8
Jun 2025
Amiable, to the point, receptive, efficient !
4.8
Jun 2025
Overall good experience. [...]
5.0
Jun 2025
Good
5.0
Jun 2025
Answered all questions
5.0
Jun 2025
All good
5.0
Jun 2025
Very Professional, Thanks
5.0
Jun 2025
Everyone was very professional and sympathetic
4.8
Jun 2025
Good.attention and service.
5.0
Jun 2025
Good
5.0
Jun 2025
Good
4.5
Jun 2025
This was a 2nd opinion visit concerning my condition. This was a good experience, and I left much more informed of my medical issue and what the treatment could and should be.
5.0
Jun 2025
Everyone did great job
5.0
Jun 2025
The entire experience was with professional, competent, knowledgeable and very friendly people.
5.0
Jun 2025
As before, the experience was absolutely the best anyone could expect. Very well done.
5.0
May 2025
Overall just a very good experience
5.0
May 2025
Couldn't have been better
5.0
May 2025
Great
5.0
May 2025
Rachael listened and responded.
4.9
May 2025
Rachael is always so professional & kind. Great at her job. [...]
5.0
May 2025
Rachael is great.
5.0
May 2025
Friendly, patient and professional
5.0
May 2025
Very good in helping me understand what she said. She took in consideration that I'm [...]. She was respectful and professional.
5.0
May 2025
The staff is exceptional and accommodating.
4.9
May 2025
PA consulted with and physician came in to discuss care.