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Rachael was the best and did a great job injecting my knees!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691136534,"surveyKey":"9441379359","source":"THPG Transparency","mentionTime":"2025-07-09T05:00:00Z","wordCount":8,"comment":"She was patient and answered my questions professionally.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691136840,"surveyKey":"9432522571","source":"THPG Transparency","mentionTime":"2025-07-08T05:00:00Z","wordCount":13,"comment":"I feel they have my highest and best concern for my best health.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691136820,"surveyKey":"9432402416","source":"THPG Transparency","mentionTime":"2025-07-08T05:00:00Z","wordCount":7,"comment":"Hip and knee very consistent medical provider.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691138084,"surveyKey":"9402472860","source":"THPG Transparency","mentionTime":"2025-07-02T05:00:00Z","wordCount":16,"comment":"Miss Rachael listened to problem, she was professional, caring and suggested a workable solution. I agreed","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691138083,"surveyKey":"9402472860","source":"THPG Transparency","mentionTime":"2025-07-02T05:00:00Z","wordCount":3,"comment":"A positive experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691138070,"surveyKey":"9394093576","source":"THPG Transparency","mentionTime":"2025-07-02T05:00:00Z","wordCount":26,"comment":"They treat you as if you are the only patient in the office,taking the time to explain things and addressing any concerns you may have.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1691138332,"surveyKey":"9354065721","source":"THPG Transparency","mentionTime":"2025-07-01T05:00:00Z","wordCount":15,"comment":"Rachael was awesome! Took her time with me and was very concerned about by issue.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1671794072,"surveyKey":"9363140810","source":"THPG Transparency","mentionTime":"2025-06-30T05:00:00Z","wordCount":8,"comment":"Excellent....always appreciate the timely and attentive service.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671794682,"surveyKey":"9363154896","source":"THPG Transparency","mentionTime":"2025-06-27T05:00:00Z","wordCount":3,"comment":"Rachael was excellent.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671794962,"surveyKey":"9322749572","source":"THPG Transparency","mentionTime":"2025-06-26T05:00:00Z","wordCount":6,"comment":"Amiable, to the point, receptive, efficient !","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.83}},{"id":1671794961,"surveyKey":"9322749572","source":"THPG Transparency","mentionTime":"2025-06-26T05:00:00Z","wordCount":5,"comment":"Overall good experience. [...]","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.83}},{"id":1671795696,"surveyKey":"9354160898","source":"THPG Transparency","mentionTime":"2025-06-24T05:00:00Z","wordCount":1,"comment":"Good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671795687,"surveyKey":"9354238252","source":"THPG Transparency","mentionTime":"2025-06-24T05:00:00Z","wordCount":3,"comment":"Answered all questions","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1671795686,"surveyKey":"9354238252","source":"THPG Transparency","mentionTime":"2025-06-24T05:00:00Z","wordCount":2,"comment":"All good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1671795653,"surveyKey":"9354163618","source":"THPG Transparency","mentionTime":"2025-06-24T05:00:00Z","wordCount":3,"comment":"Very Professional, Thanks","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671796652,"surveyKey":"9310761347","source":"THPG Transparency","mentionTime":"2025-06-19T05:00:00Z","wordCount":6,"comment":"Everyone was very professional and sympathetic","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671799044,"surveyKey":"9267287679","source":"THPG Transparency","mentionTime":"2025-06-10T05:00:00Z","wordCount":4,"comment":"Good.attention and service.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1671799031,"surveyKey":"9267358746","source":"THPG Transparency","mentionTime":"2025-06-10T05:00:00Z","wordCount":1,"comment":"Good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671799030,"surveyKey":"9267358746","source":"THPG Transparency","mentionTime":"2025-06-10T05:00:00Z","wordCount":1,"comment":"Good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671799012,"surveyKey":"9223428836","source":"THPG Transparency","mentionTime":"2025-06-10T05:00:00Z","wordCount":32,"comment":"This was a 2nd opinion visit concerning my condition. This was a good experience, and I left much more informed of my medical issue and what the treatment could and should be.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.45}},{"id":1671800230,"surveyKey":"9223530781","source":"THPG Transparency","mentionTime":"2025-06-05T05:00:00Z","wordCount":4,"comment":"Everyone did great job","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671800817,"surveyKey":"9223497459","source":"THPG Transparency","mentionTime":"2025-06-03T05:00:00Z","wordCount":12,"comment":"The entire experience was with professional, competent, knowledgeable and very friendly people.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671800816,"surveyKey":"9223497459","source":"THPG Transparency","mentionTime":"2025-06-03T05:00:00Z","wordCount":14,"comment":"As before, the experience was absolutely the best anyone could expect. 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Great at her job. [...]","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1653766836,"surveyKey":"9165960264","source":"THPG Transparency","mentionTime":"2025-05-28T05:00:00Z","wordCount":3,"comment":"Rachael is great.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766204,"surveyKey":"9165914421","source":"THPG Transparency","mentionTime":"2025-05-24T05:00:00Z","wordCount":4,"comment":"Friendly, patient and professional","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766203,"surveyKey":"9165914421","source":"THPG Transparency","mentionTime":"2025-05-24T05:00:00Z","wordCount":22,"comment":"Very good in helping me understand what she said. She took in consideration that I'm [...]. She was respectful and professional.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766192,"surveyKey":"9153294422","source":"THPG Transparency","mentionTime":"2025-05-24T05:00:00Z","wordCount":6,"comment":"The staff is exceptional and accommodating.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653765596,"surveyKey":"9153407363","source":"THPG Transparency","mentionTime":"2025-05-22T05:00:00Z","wordCount":10,"comment":"PA consulted with and physician came in to discuss care.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1653764093,"surveyKey":"9121878142","source":"THPG Transparency","mentionTime":"2025-05-16T05:00:00Z","wordCount":12,"comment":"Dr Rachel is very personable , professional and knowledgeable . 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Thank You Rachael !","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763087,"surveyKey":"9101878163","source":"THPG Transparency","mentionTime":"2025-05-13T05:00:00Z","wordCount":1,"comment":"Good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763088,"surveyKey":"9101878163","source":"THPG Transparency","mentionTime":"2025-05-13T05:00:00Z","wordCount":1,"comment":"Good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763083,"surveyKey":"9101846417","source":"THPG Transparency","mentionTime":"2025-05-13T05:00:00Z","wordCount":9,"comment":"Very caring , answered all questions and discussed all options","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763082,"surveyKey":"9101846417","source":"THPG Transparency","mentionTime":"2025-05-13T05:00:00Z","wordCount":10,"comment":"My appointment was for knee injectionsAll equipment was ready immediately","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763081,"surveyKey":"9101927423","source":"THPG Transparency","mentionTime":"2025-05-13T05:00:00Z","wordCount":17,"comment":"The PA went over and above what I asked for. It really eased my mind and concerns.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763080,"surveyKey":"9101927423","source":"THPG Transparency","mentionTime":"2025-05-13T05:00:00Z","wordCount":6,"comment":"They were so friendly and helpful","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653762666,"surveyKey":"9064297490","source":"THPG Transparency","mentionTime":"2025-05-11T05:00:00Z","wordCount":8,"comment":"Excellent care. Well informed on options. Very professional.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653762667,"surveyKey":"9064297490","source":"THPG Transparency","mentionTime":"2025-05-11T05:00:00Z","wordCount":14,"comment":"Every time I am seen, I feel like the entire team is working together!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653761846,"surveyKey":"9064284183","source":"THPG Transparency","mentionTime":"2025-05-08T05:00:00Z","wordCount":6,"comment":"Very efficient thorough kind & caring","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653761847,"surveyKey":"9064284183","source":"THPG Transparency","mentionTime":"2025-05-08T05:00:00Z","wordCount":2,"comment":"Excellent care","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653761484,"surveyKey":"9064296529","source":"THPG Transparency","mentionTime":"2025-05-07T05:00:00Z","wordCount":25,"comment":"I arrived and my appointment was not scheduled on their books. They consulted with the PA (Rachael) and were able to fit me in quickly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653761103,"surveyKey":"9055799601","source":"THPG Transparency","mentionTime":"2025-05-06T05:00:00Z","wordCount":13,"comment":"I always have an issue excellent experience with Dr. Rachel. She's the best! ","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653761104,"surveyKey":"9055799601","source":"THPG Transparency","mentionTime":"2025-05-06T05:00:00Z","wordCount":10,"comment":"The entire staff complement each other. Please don't change them.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760273,"surveyKey":"9021028522","source":"THPG Transparency","mentionTime":"2025-05-02T05:00:00Z","wordCount":30,"comment":"I have a Special Needs Child, they explained the procedure to her, made her feel safe. 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Midwestern University College of Health Sciences/PA Program - Graduate School - 2013
Bio
Rachael Scharchburg graduated cum laude with a bachelor’s degree in Applied Health Science in 2009. She later went back to school to earn her Master’s of Medical Science in Physician Assistant Studies from Midwestern University in Downers Grove, Ill. She is a certified physician assistant with experience in research and hands-on patient care.
Rachael is also a member of the American Academy of Physician Assistants.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Commercial
Aetna MedAdv ESA PPO
Ambetter-ACA/Marketplace
American Health Advantage
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
First Health (Formerly Coventry)
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana HMO PPO Medicare Adv
Medicare Railroad
Medicare Tarrant
PHCS Multiplan
ProCare Advantage Medicare HMO
QuickTrip
Self-pay
Texas Independence Health Plan (TIHP)
Tricare Humana Military
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
USA Lonestar Network
WellCare Medicare HMO/PPO
WellPoint Medicaid(Formerly Amerigroup)
WellPoint Medicare Adv(Formerly Amerigroup)
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
4.9
Rate provider 0-10
5.0
Recommend this provider office
4.9
Provider showed concern
4.9
Provider explained things clearly
4.9
Provider discussed treatment options
4.9
Provider included you in decisions
4.9
Ease of scheduling appointments
4.8
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.9 out of 5 (214 Ratings, 64 Comments)
5.0
Jul 2025
Rachael is excellent!
5.0
Jul 2025
Was an excellent examination and recommendations concerning my treatment going forward.
5.0
Jul 2025
The entire appointment from check in to check out was top shelf. Excellent doctor and staff
5.0
Jul 2025
Everything ran smoothly and on time! All employees were helpful and kind
5.0
Jul 2025
The entire appointment ran smoothly from one step to the next
5.0
Jul 2025
Excellent service and are very professional and upholding their ethics
5.0
Jul 2025
Staff was awesome and made me feel very comfortable. Rachael was the best and did a great job injecting my knees!
5.0
Jul 2025
She was patient and answered my questions professionally.
5.0
Jul 2025
I feel they have my highest and best concern for my best health.
5.0
Jul 2025
Hip and knee very consistent medical provider.
5.0
Jul 2025
Miss Rachael listened to problem, she was professional, caring and suggested a workable solution. I agreed
5.0
Jul 2025
A positive experience
5.0
Jul 2025
They treat you as if you are the only patient in the office,taking the time to explain things and addressing any concerns you may have.
4.9
Jul 2025
Rachael was awesome! Took her time with me and was very concerned about by issue.
5.0
Jun 2025
Excellent....always appreciate the timely and attentive service.
5.0
Jun 2025
Rachael was excellent.
4.8
Jun 2025
Amiable, to the point, receptive, efficient !
4.8
Jun 2025
Overall good experience. [...]
5.0
Jun 2025
Good
5.0
Jun 2025
Answered all questions
5.0
Jun 2025
All good
5.0
Jun 2025
Very Professional, Thanks
5.0
Jun 2025
Everyone was very professional and sympathetic
4.8
Jun 2025
Good.attention and service.
5.0
Jun 2025
Good
5.0
Jun 2025
Good
4.5
Jun 2025
This was a 2nd opinion visit concerning my condition. This was a good experience, and I left much more informed of my medical issue and what the treatment could and should be.
5.0
Jun 2025
Everyone did great job
5.0
Jun 2025
The entire experience was with professional, competent, knowledgeable and very friendly people.
5.0
Jun 2025
As before, the experience was absolutely the best anyone could expect. Very well done.
5.0
May 2025
Overall just a very good experience
5.0
May 2025
Couldn't have been better
5.0
May 2025
Great
5.0
May 2025
Rachael listened and responded.
4.9
May 2025
Rachael is always so professional & kind. Great at her job. [...]
5.0
May 2025
Rachael is great.
5.0
May 2025
Friendly, patient and professional
5.0
May 2025
Very good in helping me understand what she said. She took in consideration that I'm [...]. She was respectful and professional.
5.0
May 2025
The staff is exceptional and accommodating.
4.9
May 2025
PA consulted with and physician came in to discuss care.
5.0
May 2025
Dr Rachel is very personable , professional and knowledgeable . I enjoyed my visit.
5.0
May 2025
I had a Great and Personalize Visit ! PA Rachael is Polite,Friendly and Detailed oriented! Love Her Care and willingness to Fix the Problem ! Thank You Rachael !
5.0
May 2025
Good
5.0
May 2025
Good
5.0
May 2025
Very caring , answered all questions and discussed all options
5.0
May 2025
My appointment was for knee injectionsAll equipment was ready immediately
5.0
May 2025
The PA went over and above what I asked for. It really eased my mind and concerns.
5.0
May 2025
They were so friendly and helpful
5.0
May 2025
Excellent care. Well informed on options. Very professional.
5.0
May 2025
Every time I am seen, I feel like the entire team is working together!
5.0
May 2025
Very efficient thorough kind & caring
5.0
May 2025
Excellent care
5.0
May 2025
I arrived and my appointment was not scheduled on their books. They consulted with the PA (Rachael) and were able to fit me in quickly.
5.0
May 2025
I always have an issue excellent experience with Dr. Rachel. She's the best!
5.0
May 2025
The entire staff complement each other. Please don't change them.
5.0
May 2025
I have a Special Needs Child, they explained the procedure to her, made her feel safe. So the entire Staff, from checking in, to checking out, PASS WITH FLYING COLORS
5.0
May 2025
GREAT
5.0
May 2025
It was a great experience!
5.0
May 2025
Very good!
5.0
Apr 2025
Awesome people in this practice. I always feel well cared for.
5.0
Apr 2025
All staff encounters friendly and professional
5.0
Apr 2025
It was an Awesome visit
4.5
Apr 2025
Physician's Assistant was very professional. I felt attended to and cared for.
4.5
Apr 2025
I appreciated the PA's honesty and the direction of care that she recommended.