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Pamela U Cruz

4.7 out of 5

Pamela U Cruz, MD Internal Medicinein Lewisville, TX

A member of Texas Health Physicians Group

Texas Health Family Care

751 Hebron Pkwy, Ste 100 Lewisville, TX 75057

972-459-2386

Offers Video Visits

Location Details

About Me

Specialties

Internal Medicine

Hospital Affiliations

Texas Health Allen

Gender

Female

Languages

Cebuano

English

Tagalog

Education

Brooklyn Hospital Center Residency Program - Residency - 1996

Veterans Memorial Medical Center-Quezon City - Internship - 1992

University of the East - Medical Education - 1991

Bio

Dr. Pamela Cruz is board-certified in internal medicine. She grew up in the Philippines and has worked in community health and adult medicine. Dr. Cruz places a priority on providing quality wellness and disease prevention strategies, healthy-lifestyle education, and risk assessments for patients 18 and up.

Dr. Cruz earned her medical degree from the University of East College of Medicine in Quezon City, Philippines. She completed her internal medicine residency at the Brooklyn Hospital Center in Brooklyn, New York. Dr. Cruz is married with two children. She and her family have lived in the area since 2001.

Accepted Insurance

Note:Please contact the practice directly to confirm your health plan is in network.

= Accepting New Patients

6 Degrees-Fort Worth Firefighters

Aetna Commercial

Aetna MedAdv ESA PPO

Ambetter-ACA/Marketplace

BCBS Blue Choice PPO

BCBS Blue Essentials (HMO Blue)

BCBS Blue Medicare Advantage HMO

BCBS Blue Medicare Advantage PPO

BCBS MyBlueHealth

Cigna Commercial

First Health (Formerly Coventry)

Galaxy

HealthFirst TPA-Ardent Health Services

HealthSmart

Humana HMO PPO Medicare Adv

Medicare Dallas

Medicare Railroad

Medicare Rest Of Texas

Medicare Tarrant

Molina Medicaid Chip

Molina Medicaid Star Plans

Molina Medicare Adv

PHCS Multiplan

QuickTrip

Self-pay

Superior Medicaid Chip Plans

Superior Medicaid Star Plans

Superior Medicare Adv/Wellcare by Allwell

Tricare West

TriWest VA (BCBS)

UHC AARP Medicare Adv

UHC Commercial

USA Commercial PPO

WellCare Medicare HMO/PPO

Reviews

Rating Breakdown

Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.

Question Breakdown
4.7
Rate provider 0-10
4.6
Recommend this provider office
4.8
Provider showed concern
4.8
Provider explained things clearly
4.7
Provider discussed treatment options
4.7
Provider included you in decisions
4.7
Ease of scheduling appointments
4.7
Ease of contacting

Patient Reviews

Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.

Comments

4.7 out of 5

–

152 ratings,

40 comments

5.0

Aug 28, 2026

Very good and organized staff

5.0

Aug 28, 2026

Very informative, answered any concerns

5.0

Aug 27, 2026

Great work ladies!!

5.0

Aug 18, 2026

Doctor Cruz is the best

5.0

Aug 15, 2026

Dr Cruz always listens so well & I value her opinions

5.0

Aug 13, 2026

Everyone from start to finish were very personable and professional

5.0

Aug 12, 2026

I have already recommended Dr. Cruz to others.

4.0

Aug 08, 2026

Dr. Cruz takes her time with patients and is not as hurried as other doctors I have seen. She genuinely seems to still enjoy her work. I find her to be caring and compassionate

4.0

Aug 08, 2026

The staff works well together. My one concern is that I could hear the doctor speaking to I think the nurse in the hallway, chatting about a vacation or something. When you have a client waiting, I think you should see to your client immediately and catch up with your coworkers later.

5.0

Aug 06, 2026

Dr Cruz is very thorough in her examination and discussing my overall physical health and needs. She always takes adequate time with me.

4.0

Aug 05, 2026

Everybody was great, the doctors, the nurses. Very professional very empathetic. [...]

5.0

Jul 31, 2026

Best staff ever!!! Dr. Cruz is the absolute best you have!!

5.0

Jul 31, 2026

Excellent!!!

5.0

Jul 29, 2026

Up to this point I am very satisfied with the service in general all the staff and services have been 5 stars and stressed that all the staff no matter what level it is is very satisfied

5.0

Jul 23, 2026

I've already recommended Dr. Cruz to two different friends. It's further for me to go for these appointments but easy and great facility. I had a doctor basically across the street from my apartment, but have not been completely happy here. It's close and convenient but Dr. Cruz is so knowledgeable and thorough

5.0

Jul 23, 2026

Great staff

5.0

Jul 23, 2026

I'm very pleased with Dr. Cruz and am thankful I was able to transfer to her as my primary care physician

4.0

Jul 21, 2026

Dr. Pamela Cruz is delightful. She is informative on treatment and she is like spending time with a friend.

4.0

Jul 21, 2026

All of Dr. Cruz's staff are always friendly, even when they are dealing with difficult patients on the phone or in person.Just being out of the workforce a short time I truly commend then for their professionallism and courteous attitudes.

5.0

Jul 21, 2026

Dr. Cruz is very good

5.0

Jul 19, 2026

Very good experience. Dr Cruz is interested in my concerns and was very informative.

4.0

Jul 16, 2026

Friendly staff

4.0

Jul 16, 2026

Good experience

5.0

Jul 12, 2026

Staff was excellent

5.0

Jul 10, 2026

Ive always received the best care provision from Dr.Cruz and her staff and will continue to have her as my primary Healthcare provider and refer my friends and others seeking primary care

5.0

Jul 10, 2026

I was met at the door with a smile and a hello yesterday as I am everytime I have an appointment. The front desk staff are the first people that the patient interacts with and these ladies are the best and proficient in their positions. I always am treated with respect and I highly respect them.

4.0

Jul 09, 2026

My Doctor Pamela Cruz was very good.

4.0

Jul 09, 2026

Good.

5.0

Jul 07, 2026

Dr. Cruz is fantastic and so kind. I really appreciate her!

4.0

Jul 03, 2026

Dr. Cruz has always been thorough and detail with patient care

5.0

Jul 01, 2026

Very patient about me asking questions

5.0

Jun 28, 2026

Of every medical practice I have been to, in my entire life, I have "NEVER" received a better treatment. Getting sick is 'NEVER FUN" but if you do this is the place to go.

5.0

Jun 23, 2026

Always good Care

5.0

Jun 23, 2026

Very good caring for the patient

5.0

Jun 14, 2026

I was there for well visit, so we couldn't talk about any issues or care.

5.0

Jun 11, 2026

Always very concerned about my problems & explains what would help me

4.0

Jun 06, 2026

I have been seeing Dr Cruz many years and have always received excellent care.

5.0

Jun 05, 2026

My husband and I have been seeing Dr. Pamela Cruz for over 20 years. She has the Best bedside manner ever. Her nurses and office staff are all wonderful.

5.0

Jun 05, 2026

Overall good

5.0

Jun 04, 2026

Enjoyed meeting Dr Cruz as she becomes my PCP. She was very thorough with my health conditions and getting to know me and what I have going on as a patient. Really like her.

Map & Directions

Texas Health Family Care

751 Hebron Pkwy, Ste 100 Lewisville, TX 75057

Monday - Friday

8:00 am - 5:00 pm

Saturday - Sunday

Closed

972-459-2386

Fax

972-459-2392

Get directions

Pamela U Cruz, MD Internal Medicinein Lewisville, TX

Texas Health Family Care

About Me

Specialties

Hospital Affiliations

Gender

Languages

Education

Bio

Accepted Insurance

Reviews

Map & Directions

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