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He is willing to think outside the box for care. He is very thorough going over results. We have conversations where he will listen carefully to my concerns and usually his diagnosis is spot on. I would recommend this office to anyone looking for an outstanding family care provider.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1671795521,"surveyKey":"9363136409","source":"THPG Transparency","mentionTime":"2025-06-25T05:00:00Z","wordCount":9,"comment":"Great support from Dr Lin and all the staff.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671796023,"surveyKey":"9339342270","source":"THPG Transparency","mentionTime":"2025-06-23T05:00:00Z","wordCount":17,"comment":"Doctor Lin was excellent and did a very thorough job to explain the results of my bloodwork.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.7}},{"id":1671799884,"surveyKey":"9253230731","source":"THPG Transparency","mentionTime":"2025-06-07T05:00:00Z","wordCount":17,"comment":"Dr. Lin listens to me, shows concern and works to find the best solution to my issues.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671800718,"surveyKey":"9234765288","source":"THPG Transparency","mentionTime":"2025-06-04T05:00:00Z","wordCount":69,"comment":"I had a wonderful experience with all the staff I interacted with. The front desk staff greeted me with smiles and were so helpful getting me set-up with a future appointment. Everyone was courteous, friendly, and helpful. The nursing assistant was very nice, personable, and detailed. She let me know the doctor was running a few minutes behind, which I appreciated. From beginning to end the experience was exceptional.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1671800719,"surveyKey":"9234765288","source":"THPG Transparency","mentionTime":"2025-06-04T05:00:00Z","wordCount":79,"comment":"Dr. Lin was so thorough and invested in providing me with the best care. He reviewed my labs from a previous doctor's office and went over everything and what the results meant. I never had a doctor go over labs with me like that and it felt reassuring to see how invested he is in his patient's health. He provided recommendations on how to improve and maintain my health.I would highly recommend him and this office to anyone.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653767488,"surveyKey":"9197727151","source":"THPG Transparency","mentionTime":"2025-05-30T05:00:00Z","wordCount":6,"comment":"My experiences have been all good.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653767489,"surveyKey":"9197727151","source":"THPG Transparency","mentionTime":"2025-05-30T05:00:00Z","wordCount":5,"comment":"Dr. Is an excellent provider.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766554,"surveyKey":"9171753400","source":"THPG Transparency","mentionTime":"2025-05-26T05:00:00Z","wordCount":24,"comment":"Dr Lin is an excellent doctor. I feel like he is interested in me. He offers suggestions without be judgmental. Very kind and considerate.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1653765502,"surveyKey":"9153298018","source":"THPG Transparency","mentionTime":"2025-05-22T05:00:00Z","wordCount":38,"comment":"Dr. Lin & I are working to make the best decision In regards to my blood work. I appreciate that he is respectful that I do not want to respond with statins right now, but trying other options.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653762442,"surveyKey":"9086062548","source":"THPG Transparency","mentionTime":"2025-05-10T05:00:00Z","wordCount":11,"comment":"Best Doctor ever. Dr. Lin and his staff are the best!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653762439,"surveyKey":"9086070130","source":"THPG Transparency","mentionTime":"2025-05-10T05:00:00Z","wordCount":6,"comment":"Personal approach, professional and prompt service","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.66}},{"id":1653762117,"surveyKey":"9064305232","source":"THPG Transparency","mentionTime":"2025-05-09T05:00:00Z","wordCount":10,"comment":"Dr. Lin is the best Dr. I have ever had.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653762118,"surveyKey":"9064305232","source":"THPG Transparency","mentionTime":"2025-05-09T05:00:00Z","wordCount":2,"comment":"Always good.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760824,"surveyKey":"8997889428","source":"THPG Transparency","mentionTime":"2025-05-05T05:00:00Z","wordCount":7,"comment":"Great service, open conversation and very detail","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760825,"surveyKey":"8997889428","source":"THPG Transparency","mentionTime":"2025-05-05T05:00:00Z","wordCount":2,"comment":"Great service","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653759973,"surveyKey":"9012242570","source":"THPG Transparency","mentionTime":"2025-05-01T05:00:00Z","wordCount":3,"comment":"Staff are great","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653759974,"surveyKey":"9012242570","source":"THPG Transparency","mentionTime":"2025-05-01T05:00:00Z","wordCount":16,"comment":"Dr Lin is the best purest doctor that I've ever had and I'm from [...]","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180536,"surveyKey":"8929826323","source":"THPG Transparency","mentionTime":"2025-04-15T05:00:00Z","wordCount":32,"comment":"Dr Lin is an excellent physician. 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I really enjoy the nurse that has helped me the past couple of times. The office personnel has also been very polite. Thank you for all of your help.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.5}},{"id":1635179413,"surveyKey":"8938392660","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":3,"comment":"My good doctor","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179414,"surveyKey":"8938392660","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":3,"comment":"Super medical team","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180149,"surveyKey":"8938351678","source":"THPG Transparency","mentionTime":"2025-04-16T05:00:00Z","wordCount":24,"comment":"Dr Neumann is the best Doctor I have ever had. 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Texas Health Family Care is located at 3465 National Drive, Suite 300 in Plano. Our primary care physicians specialize in the full range of services for families in Plano. Whether you need a physical, have an earache or struggle with a chronic disease, our Plano doctors deliver comprehensive care, tailored to your unique needs. With a convenient location and a compassionate approach to medicine, we’ve got you covered when it comes to your health and wellness.