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CHELSEY","totalCommentCount":84,"totalRatingCount":188,"totalSurveyCount":188,"overallRating":{"name":"Overall Satisfaction","value":5,"categoryResponseCount":188,"questionRatings":[{"name":"Rate provider 0-10","value":4.9,"responseCount":185},{"name":"Recommend this provider office","value":4.9,"responseCount":188},{"name":"Provider showed concern","value":5,"responseCount":187},{"name":"Provider explained things clearly","value":5,"responseCount":186},{"name":"Provider discussed treatment options","value":5,"responseCount":186},{"name":"Provider included you in decisions","value":5,"responseCount":188},{"name":"Ease of scheduling appointments","value":4.9,"responseCount":188},{"name":"Ease of contacting","value":4.9,"responseCount":188}]},"comments":[{"id":1653767565,"surveyKey":"9203024927","source":"THPG Transparency","mentionTime":"2025-05-30T05:00:00Z","wordCount":8,"comment":"Excellent experience. Everyone was very knowledgeable and accommodating.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653767536,"surveyKey":"9197706391","source":"THPG Transparency","mentionTime":"2025-05-30T05:00:00Z","wordCount":11,"comment":"Every employee I encountered was exceptionally kind and accommodating. Great office!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1653767537,"surveyKey":"9197706391","source":"THPG Transparency","mentionTime":"2025-05-30T05:00:00Z","wordCount":12,"comment":"Chelsey is a delight. She is kind, caring, knowledgeable, and very professional.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1653767225,"surveyKey":"9197557413","source":"THPG Transparency","mentionTime":"2025-05-29T05:00:00Z","wordCount":15,"comment":"Chelsey and her MA were awesome! She is very knowledgeable and easy to talk to","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766239,"surveyKey":"9171793968","source":"THPG Transparency","mentionTime":"2025-05-24T05:00:00Z","wordCount":4,"comment":"Very kind and friendly","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653766240,"surveyKey":"9171793968","source":"THPG Transparency","mentionTime":"2025-05-24T05:00:00Z","wordCount":4,"comment":"Great experience. [...]","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653765928,"surveyKey":"9165913239","source":"THPG Transparency","mentionTime":"2025-05-23T05:00:00Z","wordCount":2,"comment":"All great","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763710,"surveyKey":"9101900358","source":"THPG Transparency","mentionTime":"2025-05-15T05:00:00Z","wordCount":6,"comment":"Great staff well done to all","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763495,"surveyKey":"9112244949","source":"THPG Transparency","mentionTime":"2025-05-14T05:00:00Z","wordCount":12,"comment":"Staff takes care of you just like they would a family member","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763496,"surveyKey":"9112244949","source":"THPG Transparency","mentionTime":"2025-05-14T05:00:00Z","wordCount":22,"comment":"First time at this office, very nice staff and willing to listen to get the patient feeling better and back to recovery","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763428,"surveyKey":"9064282693","source":"THPG Transparency","mentionTime":"2025-05-14T05:00:00Z","wordCount":3,"comment":"Very professional, concerned","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4}},{"id":1653763142,"surveyKey":"9101874826","source":"THPG Transparency","mentionTime":"2025-05-13T05:00:00Z","wordCount":4,"comment":"Friendly and helpful staff","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653763143,"surveyKey":"9101874826","source":"THPG Transparency","mentionTime":"2025-05-13T05:00:00Z","wordCount":13,"comment":"Chelsey is very informative and easy to talk to about my health concerns.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653761823,"surveyKey":"9012238770","source":"THPG Transparency","mentionTime":"2025-05-08T05:00:00Z","wordCount":13,"comment":"Dr Southern is very attentive to all my health problems, she's the best!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653761588,"surveyKey":"9064292726","source":"THPG Transparency","mentionTime":"2025-05-07T05:00:00Z","wordCount":20,"comment":"Chelsey listened & answered all my questions. She didn't rush the visit. Excellent bedside manners. I would highly recommend her.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760894,"surveyKey":"9027940244","source":"THPG Transparency","mentionTime":"2025-05-05T05:00:00Z","wordCount":26,"comment":"Great people and great blood work. As hard as giving blood can be, the person taking my blood made it very easy. (Doing that is comforting)","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1653760895,"surveyKey":"9027940244","source":"THPG Transparency","mentionTime":"2025-05-05T05:00:00Z","wordCount":9,"comment":"Great listener, Path forward is Great considering my issues.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635176520,"surveyKey":"9012234955","source":"THPG Transparency","mentionTime":"2025-04-29T05:00:00Z","wordCount":2,"comment":"The best","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635176515,"surveyKey":"9012244320","source":"THPG Transparency","mentionTime":"2025-04-29T05:00:00Z","wordCount":7,"comment":"Chelsey is so easy going and friendly!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177019,"surveyKey":"8997904778","source":"THPG Transparency","mentionTime":"2025-04-26T05:00:00Z","wordCount":5,"comment":"Always pleased with these professionals.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177020,"surveyKey":"8997904778","source":"THPG Transparency","mentionTime":"2025-04-26T05:00:00Z","wordCount":4,"comment":"Always a good experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177407,"surveyKey":"8991761401","source":"THPG Transparency","mentionTime":"2025-04-25T05:00:00Z","wordCount":4,"comment":"Chelsea is excellent provider","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177767,"surveyKey":"8985596153","source":"THPG Transparency","mentionTime":"2025-04-24T05:00:00Z","wordCount":6,"comment":"Chelsea is always caring and kind.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177765,"surveyKey":"8985666593","source":"THPG Transparency","mentionTime":"2025-04-24T05:00:00Z","wordCount":3,"comment":"Chelsey is Awesome !!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635177766,"surveyKey":"8985666593","source":"THPG Transparency","mentionTime":"2025-04-24T05:00:00Z","wordCount":5,"comment":"Love Chelsey's knowledge and demeanor.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635178123,"surveyKey":"8978717624","source":"THPG Transparency","mentionTime":"2025-04-23T05:00:00Z","wordCount":6,"comment":"Staff work well and very professional","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1635178124,"surveyKey":"8978717624","source":"THPG Transparency","mentionTime":"2025-04-23T05:00:00Z","wordCount":5,"comment":"Good very professional I'm staff","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1635178117,"surveyKey":"8978709499","source":"THPG Transparency","mentionTime":"2025-04-23T05:00:00Z","wordCount":21,"comment":"Dr. Chelsey is fantastic and although I will miss [...], I am very happy to continue my care with her.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635178503,"surveyKey":"8971180886","source":"THPG Transparency","mentionTime":"2025-04-22T05:00:00Z","wordCount":25,"comment":"I will miss [...], but I want to continue to see Chelsey Southern PA. She has been involved with my care for several years.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.88}},{"id":1635178646,"surveyKey":"8956416406","source":"THPG Transparency","mentionTime":"2025-04-21T05:00:00Z","wordCount":51,"comment":"Going to see Chelsey Southern is like having a good friend that also is a wealth of health knowledge. She is personable and asks all the right questions to understand what is going on. She is then patient and thorough in walking you through options and medications that could be used.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.83}},{"id":1635178998,"surveyKey":"8956425272","source":"THPG Transparency","mentionTime":"2025-04-19T05:00:00Z","wordCount":5,"comment":"Always like seeing C Southern","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.63}},{"id":1635178982,"surveyKey":"8956409292","source":"THPG Transparency","mentionTime":"2025-04-19T05:00:00Z","wordCount":12,"comment":"Excellent care from registration, to medical assistant, to provider, to check out!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635179302,"surveyKey":"8938348200","source":"THPG Transparency","mentionTime":"2025-04-18T05:00:00Z","wordCount":7,"comment":"Chelsey and the whole office are fantastic.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180126,"surveyKey":"8938394230","source":"THPG Transparency","mentionTime":"2025-04-16T05:00:00Z","wordCount":7,"comment":"I always feel heard, welcomed and understood.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180127,"surveyKey":"8938394230","source":"THPG Transparency","mentionTime":"2025-04-16T05:00:00Z","wordCount":27,"comment":"Chelsey is always kind, amazing and understanding, as is [...] who is also amazing! They both have great bedside manner and are excellent at their jobs.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180815,"surveyKey":"8908836561","source":"THPG Transparency","mentionTime":"2025-04-12T05:00:00Z","wordCount":4,"comment":"Very efficient as always","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180816,"surveyKey":"8908836561","source":"THPG Transparency","mentionTime":"2025-04-12T05:00:00Z","wordCount":2,"comment":"Exceptional care","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180811,"surveyKey":"8870827895","source":"THPG Transparency","mentionTime":"2025-04-12T05:00:00Z","wordCount":7,"comment":"Chelsea is wonderful and provides excellent care","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635180812,"surveyKey":"8870827895","source":"THPG Transparency","mentionTime":"2025-04-12T05:00:00Z","wordCount":4,"comment":"Always friendly and helpful","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635181665,"surveyKey":"8901813550","source":"THPG Transparency","mentionTime":"2025-04-10T05:00:00Z","wordCount":15,"comment":"Everyone I came in to contact with was absolutely lovey. I actually enjoy my visits!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635182019,"surveyKey":"8895578354","source":"THPG Transparency","mentionTime":"2025-04-09T05:00:00Z","wordCount":6,"comment":"Everyone was professional, knowledgeable, and friendly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1635182427,"surveyKey":"8887739065","source":"THPG Transparency","mentionTime":"2025-04-08T05:00:00Z","wordCount":10,"comment":"Everyone at this office is always very nice and helpful.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635182412,"surveyKey":"8870811782","source":"THPG Transparency","mentionTime":"2025-04-08T05:00:00Z","wordCount":2,"comment":"Great experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635182413,"surveyKey":"8870811782","source":"THPG Transparency","mentionTime":"2025-04-08T05:00:00Z","wordCount":10,"comment":"Always friendly, caring, spends time explaining all facts of care.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1635182406,"surveyKey":"8856772897","source":"THPG Transparency","mentionTime":"2025-04-08T05:00:00Z","wordCount":8,"comment":"Chelsey was great. 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The late [...] would be very proud.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615960233,"surveyKey":"8818785243","source":"THPG Transparency","mentionTime":"2025-03-28T05:00:00Z","wordCount":13,"comment":"Chelsey did just as well as the late [...] during my visit.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615959820,"surveyKey":"8811790685","source":"THPG Transparency","mentionTime":"2025-03-27T05:00:00Z","wordCount":16,"comment":"Chelsey and Staff are very professional, have a great working relationship and a joy to visit","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615959376,"surveyKey":"8805150452","source":"THPG Transparency","mentionTime":"2025-03-26T05:00:00Z","wordCount":9,"comment":"All work extremely well together. High praise for all.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615959377,"surveyKey":"8805150452","source":"THPG Transparency","mentionTime":"2025-03-26T05:00:00Z","wordCount":16,"comment":"Chelsey Southern PA, and staff did an excellent job under the circumstances due to […] death.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615959343,"surveyKey":"8781656779","source":"THPG Transparency","mentionTime":"2025-03-26T05:00:00Z","wordCount":6,"comment":"Chelsey is very thorough and professional.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615958399,"surveyKey":"8781621741","source":"THPG Transparency","mentionTime":"2025-03-22T05:00:00Z","wordCount":16,"comment":"Been going to this provider for years, and it's always been a good visit for me.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615957403,"surveyKey":"8761833230","source":"THPG Transparency","mentionTime":"2025-03-19T05:00:00Z","wordCount":7,"comment":"Great experience! Everyone was knowledgeable and friendly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615956586,"surveyKey":"8735919816","source":"THPG Transparency","mentionTime":"2025-03-15T05:00:00Z","wordCount":4,"comment":"The staff is AMAZING!!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615956587,"surveyKey":"8735919816","source":"THPG Transparency","mentionTime":"2025-03-15T05:00:00Z","wordCount":4,"comment":"Chelsey is the BEST!!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615956523,"surveyKey":"8684443982","source":"THPG Transparency","mentionTime":"2025-03-15T05:00:00Z","wordCount":4,"comment":"The staff is great !","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1615956215,"surveyKey":"8729251019","source":"THPG Transparency","mentionTime":"2025-03-14T05:00:00Z","wordCount":11,"comment":"Always top notch at this practice. Everyone is professional and courteous.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955895,"surveyKey":"8716001228","source":"THPG Transparency","mentionTime":"2025-03-13T05:00:00Z","wordCount":13,"comment":"Chelsey is amazing! Shes very thorough and attentive with the care she provides!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955463,"surveyKey":"8715979837","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":11,"comment":"Dr had excellent bedside manners. Very knowledgeable. Very kind. Great listener.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955428,"surveyKey":"8715944834","source":"THPG Transparency","mentionTime":"2025-03-12T05:00:00Z","wordCount":2,"comment":"The best","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1615955103,"surveyKey":"8708129493","source":"THPG Transparency","mentionTime":"2025-03-11T05:00:00Z","wordCount":6,"comment":"Love Chelsey Southern PA-C. [...]","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1615955104,"surveyKey":"8708129493","source":"THPG Transparency","mentionTime":"2025-03-11T05:00:00Z","wordCount":4,"comment":"Chelsea Souhern is excellent","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1615954019,"surveyKey":"8677714169","source":"THPG Transparency","mentionTime":"2025-03-07T05:00:00Z","wordCount":12,"comment":"Great experience. Answered all questions and showed concerns for any health problems.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597993287,"surveyKey":"8602177609","source":"THPG Transparency","mentionTime":"2025-02-22T05:00:00Z","wordCount":12,"comment":"First time visit with Texas Health, very impressed with provider and staff.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597994001,"surveyKey":"8589822370","source":"THPG Transparency","mentionTime":"2025-02-20T05:00:00Z","wordCount":19,"comment":"She is a great listener. I appreciate the time she spends allowing me to ask questions or express concerns.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597993953,"surveyKey":"8584711010","source":"THPG Transparency","mentionTime":"2025-02-20T05:00:00Z","wordCount":8,"comment":"Very professional and personal attention to patient care.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597993954,"surveyKey":"8584711010","source":"THPG Transparency","mentionTime":"2025-02-20T05:00:00Z","wordCount":4,"comment":"Great experience. Thank you","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1597995261,"surveyKey":"8550346454","source":"THPG Transparency","mentionTime":"2025-02-15T05:00:00Z","wordCount":10,"comment":"Chelsea and Dr [...] always listen to my concerns","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1597995633,"surveyKey":"8550366249","source":"THPG Transparency","mentionTime":"2025-02-14T05:00:00Z","wordCount":16,"comment":"Love this practice and all the providers there, asking with the office staff and clinical team.","ratings":[],"overallRating":{"name":"Overall 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Texas Health Family Care is located at 5801 Oakbend Trail, Suite 220 in Fort Worth. Our primary care physicians specialize in the full range of services for families in Fort Worth. Whether you need a physical, have an earache or struggle with a chronic disease, our Fort Worth doctors deliver comprehensive care, tailored to your unique needs. With a convenient location and a compassionate approach to medicine, we’ve got you covered when it comes to your health and wellness.